Zaius

JUNE 7, 2018

But there’s a big difference between having a presence on a channel and creating coordinated and personalized omnichannel marketing campaigns. Omnichannel ecommerce is one of the buzziest terms in B2C marketing today for a reason. A solid omnichannel marketing strategy can help you reach your target audience more effectively, drive up engagement rates, increase customer lifetime value, and result in more revenue for you B2C brand.

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Omnichannel B2C eCommerce Channel 163

Zaius

JANUARY 30, 2018

True omnichannel marketing is tough to do well. But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. What is an omnichannel marketing strategy?

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Omnichannel eCommerce Marketing Marketing eCommerce 230

Forrester eCommerce

JANUARY 18, 2019

Retailers are slowly moving beyond omnichannel fulfillment capabilities in stores to invest in digital store technologies that empower store associates, improve customers’ engagement, and enhance store operations.

Technology 256

Technology Omnichannel Fulfillment Operations 256

Guidance

APRIL 3, 2019

Omnichannel Is The New Normal The omnichannel experience is no longer an option, it’s the new normal. Technology has enabled these expectations.

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Omnichannel Technology Channel Point of Sale 84

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Omnichannel

Forrester eCommerce

JULY 27, 2017

It’s the combination of original retail theater – entertainment, novelty, and engagement – with digital technologies and services to create the next level of in-store experience.

Technology 224

Technology Customer Mobile Customer Experience 224

Retail TouchPoints

JULY 17, 2017

Consumers’ proficient use of digital channels has revolutionized the retail industry and technology has changed the way people shop today. To keep pace, retailers must innovate beyond the early technology approaches, which strived to simply coordinate discrete channel engagement strategies.

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Omnichannel Consumer Multichannel Channel 195

Retail TouchPoints

AUGUST 28, 2017

By Steven Berkovitz, OrderDynamics When presented with a need for a new technology capability, retailers are often faced with the decision of whether to ignore the need, or to rip-and-replace an existing system and purchase a whole new solution suite.

Technology 195

Technology Omnichannel Operations Presentation 195

Retail TouchPoints

JULY 29, 2019

In today’s business climate, technology has been used to supplant face-to-face engagement. These omnichannel experiences can help retailers generate exceptional in-store experiences for their customers that will leave them feeling valued and returning to their brands.

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Omnichannel Consumer Events Recommendation 195

Forrester eCommerce

NOVEMBER 27, 2019

Asia Pacific B2C marketing digital business digital marketing mobile technology omnichannel customer experience retail

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Channel Consumer B2C Customer Experience 190

Forrester eCommerce

JUNE 17, 2015

Recent reports that focus exclusively on how Millennials use new technologies have misled eBusiness execs into believing that they must focus primarily on Millennial dollars. [i] omnichannel. Data Insights Mobile commerce Path to Purchase eCommerce omnichannel smartphones tablets

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Technology Consumer Information Mobile 181

Steve Dennis

JUNE 9, 2019

“Omnichannel” is dead. And while I’ve been bashing the term for quite some time now, based upon discussion at the last few conferences at which I have spoken , it sounds like others might be finally willing to put omnichannel out to pasture as well.

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Omnichannel White Paper Channel Events 108

OrderDynamics

AUGUST 31, 2017

Omnichannel Retailing: Are You In Or Out? Retailers, you have to make a decision on omnichannel retailing. Prior to this weekend, I did not even realize that there was an ‘undecided’ or ‘partially-in’ category of omnichannel retailing. Omnichannel Consistency Counts.

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Omnichannel Payments Channel Shipping 129

OrderDynamics

AUGUST 28, 2018

What Exactly is Omnichannel Fulfillment? . Omnichannel has become more than just a buzzword in retail. Omnichannel retail is gaining momentum. What specifically is omnichannel fulfillment, in the retail environment? What is Omnichannel Fulfillment? .

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ChannelAdvisor

APRIL 7, 2019

Developing an omnichannel supply chain strategy is essential to remaining competitive. According to Multichannel Merchant, while 91 percent of US merchants currently have an omnichannel strategy in place, less than 10 percent of those retailers and brands claim to have mastered the approach and technology. Here are four key areas of focus to ensure effective implementation of your omnichannel strategy.

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Blog Omnichannel Multichannel Operations 70

Forrester eCommerce

OCTOBER 31, 2019

age of the customer retail customer experience digital business digital retail digital store digital store technologies omnichannel personalizationLast Thursday, Nordstrom opened the doors to its highly anticipated NYC flagship location.

Customer Experience 156

Customer Experience Marketing Omnichannel Technology 156

OrderDynamics

JUNE 5, 2018

Should the Word Omnichannel Stay? Mike Cassidy wrote a post called “ Omnichannel is not a word, please stop saying it. ” million hits on the word ‘omnichannel’. Omnichannel retail is part of the retail renaissance taking place today. American Omnichannel Practices.

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Omnichannel Article Consumer Technology 64

GetElastic

JUNE 7, 2016

Navigating the omnichannel universe is a challenge for many retailers. This article explores strategies for building an omnichannel business that makes sense to the reader’s unique business. Choose technology that is relevant to your personas.

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Omnichannel Technology Multi-channel B2C 124

OrderDynamics

MARCH 26, 2019

The Omnichannel Retailer – Omni-2000 Research – EP001. In the opening episode of The Omnichannel Retailer Podcast Charles Dimov and Carla van Deventer delve into the Omni-2000 research. The Omnichannel Retailer. It’s that omnichannel is here.

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Omnichannel Multichannel Events Consumer 74

Retail TouchPoints

JUNE 20, 2018

Amazon Go has been hyped for more than a year as the potential vanguard of cashier-less retailing, but it appears another tech giant is testing out the technology. Microsoft is working on cashier-less technology of its own. I think this technology may be divided by what Deloitte.

Technology 195

Technology Shopping Carts Omnichannel Other 195

iQmetrix

AUGUST 4, 2017

That's why wireless retailers who don't use omnichannel technologies are starting at a disadvantage when you decide it's time for a new phone. Omnichannel Interactive RetailChoosing a new cell phone can come with a lot of pressure; not only are they expensive, but with so many choices it can be hard to know if you're buying the right one.

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Omnichannel Technology 21

OrderDynamics

MARCH 8, 2019

DX3 2019: Photos & Omnichannel Retail Perspectives. Hosted in downtown Toronto, it was nice to get out of the office, to hear some of the latest omnichannel retail perspectives. From an omnichannel retail perspective, the donut chain is making strides here too.

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Omnichannel Multi-channel Technology Mobile 64

TradeGecko

AUGUST 8, 2018

As innovative companies leverage breakthroughs in cloud, mobile, social, AI and chatbot technologies to deliver personalized omnichannel solutions, customers have come to expect an a seamless customer experience at every touchpoint. omnichannel strategy

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Omnichannel Channel Mobile Technology 52

OrderDynamics

NOVEMBER 27, 2018

Omnichannel Order Management – Solving Today’s Challenges. Omnichannel order management is the technology that provides inventory visibility, routes orders to the best locations for fulfillment, and accepts returns – across all retail channels.

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Omnichannel Management Fulfillment Payments 64

Guidance

OCTOBER 31, 2018

These technologies are at the cutting-edge, but they are already being widely applied by e-commerce players with very impressive results. “Alexa, I’d like to buy a Keurig to go with the new countertops in my kitchen, can you help me?”

Technology 84

Technology Shopify Magento Arts 84

OrderDynamics

APRIL 18, 2019

The Omnichannel Glass is Definitely Half Full in Germany | Austria. But when it comes to omnichannel, are retailers in Germany and Austria keeping up with the rest of the world? The research shows that Germany and Austria are among the leading regions for omnichannel practices.

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Definition Omnichannel Channel Download 72

OrderDynamics

AUGUST 30, 2018

The Role of SaaS in Omnichannel Marketing. Omnichannel Marketing Brings It Together. Omnichannel marketing brings all of a business’ channels together. It’s more than likely you’ve heard the word “omnichannel” thrown around a lot. The world is changing.

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Omnichannel Multichannel Social Media Mobile 64

OrderDynamics

OCTOBER 20, 2017

Retail Technology Integration: How Important Is It? This based on how deep the retail technology integration was between several products – compared against the retailers/brands short term and long-term needs. Retail Technology Integration is Only One Part of the Puzzle.

Technology 66

Technology POS eCommerce Platforms Shipping 66

Dynamic Yield

JUNE 19, 2017

The post Omnichannel Personalization Technology Stack — Dynamic Yield appeared first on Dynamic Yield

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Omnichannel Technology 20

ChannelAdvisor

AUGUST 15, 2019

Having the right retail technology can give you a big competitive edge. Many brands and retailers are asking: What retail technology trends should we be prioritizing? Which retail technology investments make the most sense for our business today? In The Top Retail Technology Investments in 2019 , researchers explore today’s hottest trends. Which technology investments are truly “hot” among brands and retailers right now.

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Technology Subscription Omnichannel Download 43

iQmetrix

NOVEMBER 12, 2019

Advancements in technology have been true game-changers for the retail industry, and they show no signs of slowing down. From Artificial Intelligence, Machine Learning, and 5G connections , the future of retail is full of potential as more and more new technologies emerge.

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Games Technology eCommerce Customer Experience 26

Kibo

APRIL 12, 2018

By Keith Blankenship, Regional Vice President of Sales, Kibo Retail technology has […]. The post Order Management System: The Brain of Your Omnichannel Retail Enterprise appeared first on The Omni Channel.

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Management Omnichannel Technology Channel 76

OrderDynamics

MARCH 7, 2019

The Land Down Under Ups Their Omnichannel Game. The Omni-2000 research looked at over 2000 global retail websites to discover the shopper’s view of omnichannel offerings. The global report examined the state of omnichannel capabilities across the world.

Games 64

Games Omnichannel Consumer Download 64

GetElastic

JULY 19, 2016

By next year, Forrester estimates that digital technology will play a part in almost 60% of all in-store transactions, which will equate to roughly US$1.8 The sooner you can begin the omnichannel conversation with your CEO, the better.

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Omnichannel Download Technology Channel 124

Retail Technology Review

JUNE 7, 2017

This is in part due to rising costs of owning and operating physical stores, the higher profit margins for online retailers and also the technological advances that have led to consumers being able to purchase goods from any device By Dean Frew, CTO & SVP RFID Solutions at SML Group. Within the past decade, retailers have shifted their focus from physical stores to an "online only" strategy.

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Omnichannel Operations Online retail Technology 125

Retail Technology Review

MARCH 28, 2017

the performance marketing technology company, has announced the top online retail searches conducted in the UK in 2017 as revealed at Criteo's Ecommerce Media Forum Criteo S.A.,

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Omnichannel Online retail Technology eCommerce 116

Wiser

SEPTEMBER 28, 2017

To succeed, omnichannel retailers and brands need to be true to their names and fully unify their selling channels. Omnichannel holiday strategy requires channels to work together. ” Having omnichannel capabilities that are subpar simply won’t cut it.

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Omnichannel Demo Channel Shipping 72

TradeGecko

FEBRUARY 13, 2018

Technology has wholly disrupted the retail industry. Utilizing the method of omnichannel selling can help with that. Omnichannel is a multichannel approach that seeks to provide the customer with a seamless shopping experience, whether they are shopping online on a computer, on a mobile device or in a physical store. With that said, it is becoming more and more important for retailers and wholesalers to be creative in their selling approach.

Multichannel 53

Multichannel Omnichannel Mobile Technology 53

Forrester eCommerce

OCTOBER 8, 2018

Alibaba has become one of the world’s most fascinating and cutting-edge technology businesses — and is key to understanding where the digital era is heading.

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Telecommunications Customer Experience Management Online retail 187

TradeGecko

FEBRUARY 13, 2018

Technology has wholly disrupted the retail industry. Utilizing the method of omnichannel selling can help with that. With that said, it is becoming more and more important for retailers and wholesalers to be creative in their selling approach.

Multichannel 52

Multichannel Omnichannel Mobile Technology 52