Stripe Moving into Point of Sale Transaction Processing

Forrester eCommerce

Stripe, one of the leading payment providers for online and platform businesses announced today “Stripe Terminal” to tackle the merchant challenges around in-person payments. Stripe’s solution combines several of the technology components that go into in-person payments and works to abstract the complexity away for merchants and developers.

Teamwork Retail works with FAO Schwarz to “Return to Wonder” in NYC with Apple devices

Teamwork Retail

FAO Schwarz was founded 150 years ago to create a magical place where kids of all ages can go to explore and dream. The new store embraces modern mobile technology from Apple and Teamwork Retail to create an interactive experience for customers, and to empower and enable associates.

Feature Partner: Socket Mobile

Teamwork Retail

One of our featured partners who will be joining us at NRF 2018 this year, in our booth #723. Socket Mobile has 25 years of a sound status in mobile scanning, and is continuously pushing for improvement.

Milano Diamond Gallery Selects Retail and Point of Sale (POS) Solution from Cegid


NEW YORK, NY, USA – Cegid, a leading player in retail technology for luxury, fashion apparel, beauty and jewelry brands, announced today that jewelry retailer Milano Diamond Gallery has selected the Yourcegid Retail solution to support its international Retail Operations.

Creating A Frictionless Shopping Experience With Technology And Data

Retail TouchPoints

Like an intrepid explorer, they want to be masters of their destiny, to plot their own journey. But they also expect a helping hand guiding them along the sales path. With technology that creates a seamless shopping experience and insights from your data.

The Missing Piece In The Retail Technology Stack: Human Beings

Retail TouchPoints

It’s about the interplay of human beings and technology in a service-oriented industry. Not to be all crunchy-Granola about it, but they are the yin and yang of good service. As my friend’s rant indicated, human beings without technology are severely limited.

The Retail Customer Experience Is Changing — Is Your Brand Ready?

Retail TouchPoints

By Randy Malluk, Triad Retail Media Voice-enabled technology was the talk of the show at CES this year, with Google and Amazon in a near arms race to own the market. Views, clicks and point-of-sale data cannot currently measure the context of a conversation.

Where Do Brands And Retailers Stand In The New Era Of Commerce?

Retail TouchPoints

By Phil Chang, Hubba There’s a new era of commerce, one that no longer resembles the model that brands and retailers have been operating under for the past 20 years. Retail technology, however, has completely changed the journey. And the winner in all of this?

Retailers Can Learn Lessons From Consumers' Card Safety Concerns

Retail TouchPoints

By Nicole Bryan, Sterling Payment Technologies Given the rise in reported data breaches and credit card fraud concerns, it should come as no surprise that the shift to EMV and mobile payments has some shoppers wary.

3 Augmented Reality Uses for Online Retailers


Technology is changing the way we shop online. Ecommerce sellers who learn how to leverage all the IT tools at their disposal now will stay a step ahead of the competition in the future. Being able to mix and match different combinations of items can boost sales even more.

Mobile Commerce: More Than Responsive Design


of the ecommerce market worldwide. Just go into any store and watch how many shoppers check their mobile phone at some point. Button’s 2019 mobile commerce report reviews the mobile behavior of consumers over the holiday shopping season.

An Advanced Approach To Fraud Protection

Retail TouchPoints

While wider adoption of the EMV chip and PIN standard has reduced fraud at the point of sale, it has triggered an increase in fraud in other channels — including online and mobile — as criminals look for alternative ways to cheat the system.

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How Ecommerce Made in North America is Set to Shake Up Lifestyle Fashion in Asia Pacific


Steady economic growth has led to huge populations with more money to spend – and clothing and accessories are at the top of their shopping lists. They represent 45% of the region’s population, and 60% of the world’s total millennial population.

Power Outage? Don’t Fear the Knuckle Buster

Teamwork Retail

Any retail manager worth their salt knows exactly what to do in the event of a power outage: Pray that the power comes back on so that they don’t have to use the knuckle buster (aka. These crude devices use multiple sheets of carbon paper, some carefully-written lines, and the inevitable “knuckle busting” that comes from cranking a handle on the small machine to slide a weight over paper and card, leaving an imprint for later charging. Cloud Technology

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Digital Commerce and the Threat of Card-not-present Fraud


Digital commerce continues to be top of mind for online retailers. Consumers shop more and more across a variety of devices and channels. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. The State of CNP Fraud.

How Businesses Can Prepare For The Evolving Commerce Landscape

Retail TouchPoints

By Brad Brodigan, PayPal Imagine: You are driving home from work and pass by one of your favorite clothing stores. This may sound futuristic, but this scenario is possible today largely because of the power and growing ubiquity of mobile.

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The Retail Industry Is Facing New Disruptive Realities

Retail TouchPoints

By Stephen Wakeling , Phobio The ubiquity of Amazon and recent announcement of the Toys ‘R’ Us closure offers a sobering glimpse of how the retail industry is radically shifting and transforming. The possibilities of chatbots are endless.

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Preventing Return Fraud During The Holiday Season And Beyond

Retail TouchPoints

By Kristin Secreto, InComm Product Control As a retailer, you know all too well the doubled-edge sword of the holiday season. It’s your most lucrative time of year but it’s also the time of year when return fraud occurs, which cuts into your profits.

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Getting The Most Out Of Security Labels For Increased Sales

Retail TouchPoints

And while successful packaging design might come in many forms, the overall goal is always to deliver more sales. To meet that goal, packaging designers face the constant challenge of keeping pace with changing consumer preferences: After all, what appeals now is likely to be short-lived.

Virtual Reality Fully Opens Window Into Consumer Behavior In-Store

Retail TouchPoints

By Alex Hunt, System1 Research Many manufacturers spend more than half of all their marketing dollars on in-store POS and promotional activity. And there’s now a much greater desire to understand the psychology of the shopper.

Holiday Season Creeping Up On You? Brick-And-Mortar Stores Are Still Under Attack

Retail TouchPoints

Online​ ​retailers​ ​are​ ​hit by​ ​the​ ​same​ ​types​ ​of​ ​attacks​ ​that​ ​other​ ​online​ ​firms​ ​receive,​ ​including:​ ​web​ ​application​ ​attacks,​ ​SQL injection,​ ​stolen​ ​customer​ ​credentials​ ​via​ ​phishing,​ ​etc.​ They have​ ​the​ ​worst​ ​of​ ​both​ ​worlds.​

Retailers Can’t Shrink Their Way to Success Without Fixing the Fundamentals

Retail TouchPoints

By Tom Erskine, One Door The growth of e-Commerce and shifting demographics are requiring every retailer to adapt. Retailers must invest in differentiating their stores and fixing the fundamentals of the in-store experience. Tom has also serves on the Board of Directors at CampusTVs.

Is Your Commerce System Vulnerable to Meltdown on Black Friday or Cyber Monday? (UPDATED)


On Black Friday alone, a record $5 billion was reported in sales. Others had a cart full of items that they couldn’t pay for, some even saw their items disappear and replaced by someone else’s selections. Raw computing power has become commoditized to the point where there is little benefit in owning and running infrastructure to handle super high traffic on just a few days of the year. Many retailers also use mobile presence technologies in-store.

Where else will your customers shop?


Takeaway: In the wake of changing technology and an explosion of digital options for shoppers, the consumer the new point of sale. Today’s brands and retailers must enact consistent product content management across a wide variety of digital channels. Ecommerce

Leverage The Sharing Economy By Adding Rental To Retail

Retail TouchPoints

By Andrew Chambers, Renterval LLC Sharing — it’s one of the first lessons we learn as children. While it’s instilled in us from an early age, the notion of sharing has come a long way since the playground. rather than buying, storing and eventually disposing of a purchase.

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Amidst Customer Experience Obsession, Don’t Overlook Importance Of Analytics

Retail TouchPoints

By Paul Millette, Carousel Industries For arguably anyone in retail, the conversation of “delivering the ultimate customer experience” is as prolific as discussions about inventory management, supply chain operations and P&L statements.

How to Improve ROI with Product Experience – Product Information Management for eCommerce

Demac Media

As a result, the amount of product information required to sell through digital channels is becoming more complex and difficult to manage, especially when using spreadsheets which are still common today. We expect to have all of the information that we need to make the right buying decision.

What is Reverse Logistics & Why is it Important?


As described by the Reverse Logistics Association (yes, it’s a big deal), “reverse logistics” refers to all activity associated with a product or service after the point of sale, with the ultimate goal of optimizing aftermarket activities to save money and take less of an environmental toll.

The Keys To Providing Great Customer Experience: Listen And Respond Quickly To Loyalty Program Feedback

Retail TouchPoints

One thing that separates this generation from previous ones is that the majority of its members have been immersed in the world of online shopping, search engines and constant Internet connectivity from a very young age.

Account Takeovers: The Next Big Retailer Threat

Retail TouchPoints

conversion to credit cards with EMV chips, and the fast-paced growth of mobile and e-Commerce in recent years. Experts say that much of that increase was due to criminals exploiting digital weaknesses now that point-of-sale crime is more difficult.

Your Small Business Saturday Guide: Tips, Tools, and Statistics for Local Companies


consumers, with 64% of survey respondents indicating that their primary motivation for shopping on the day after Black Friday was to support their local community. And research shows that hundreds of millions of shoppers now turn out for Small Business Saturday each year.

A B2C Marketer’s Biggest Enemy: The Data and Execution Gap


Your data is likely fragmented across multiple systems, including your ecommerce platform, point-of-sales system, email marketing software, and paid ad platforms. Because of that, you have to ask your IT team for help pulling the numbers, centralizing the data, and running detailed reports on your latest omnichannel campaign. But it takes a major shift in thinking and technology to pull it off. The many systems of B2C marketing.

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Is Your Commerce System Vulnerable to Meltdown on Black Friday Cyber Monday?


During Thanksgiving 2016, Black Friday and Cyber Monday hit record breaking ecommerce sales in the United States. Total sales reached $9.36 billion, and mobile sales also broke the $3 billion mark. They’ll ensure new technology innovations are implemented as they arise.

Is Your Commerce System Vulnerable to Meltdown on Black Friday Cyber Monday?


During Thanksgiving 2016, Black Friday and Cyber Monday hit record breaking ecommerce sales in the United States. Total sales reached $9.36 billion, and mobile sales also broke the $3 billion mark. They’ll ensure new technology innovations are implemented as they arise.

[Infographic] What You Need to Know about Online Payment Processing


It doesn’t matter if you’re an established digital business or an up-and-coming online store looking to sell software, digital downloads, or digital content, a key part of selling online is making sure you’re familiar with how online payment processing works.