Retailers Must Adopt a Technology-First Strategy to Survive
Retail TouchPoints
APRIL 18, 2024
This article is an excerpt from Bionic Retail: How to Thrive in an Exponential World, available at Amazon and Amplify Publishing Group. Hawkins is the author of Building the Customer Specific Retail Enterprise; Customer Intelligence; Retail in the Age of I, and Bionic Retail, along with myriad articles and white papers.
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