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Barnes & Noble Revamps Loyalty Program, Adding Free Option

Retail TouchPoints

Barnes & Noble has reconfigured its loyalty offerings for the first time since the program began in 2001, launching its first free program and enhancing the benefits of its paid Membership program. As booksellers, we will make these ever more personalized, sharing our knowledge and enthusiasm for books with our customers.

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Inside Johnny Cupcakes’ ‘Fakery’: Gourmet Retail Theater Thrives in Boston

Retail TouchPoints

And it’s what inspired him to start his T-shirt line, Johnny Cupcakes, in 2001…before he even turned 20. “It When I wore the shirt to work, all these slightly miserable customers who never made eye contact with me started laughing, asking about the bakery and saying they had to get a shirt.”. Photo credit: Johnny Cupcakes.

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Increase Customer Satisfaction with 6 Key Fulfillment Metrics

ecomdash

Founded in 2001, Rakuten Super Logistics is a leader in ecommerce order fulfillment, serving hundreds of ecommerce retailers to increase speed of delivery, improve order accuracy, decrease shipping costs, and increase customer satisfaction. . Very few people think of what happens after their customer clicks the purchase button.

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6 Tips to Help You Prepare Your Shipping Strategy for the Holiday Rush

ChannelAdvisor

Anticipating how to deal with damaged or lost packages, unexpected surcharges, increased packaging materials and more can not only ease shipping stresses, but also provide more clarity to your shipping expenses and needs. Tip #1: Know Shipping Blackout Dates. For a better understanding of these peak charges, click here.

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A Decade at the Top: ChannelAdvisor Named #1 Channel Management Provider by Digital Commerce 360

ChannelAdvisor

However, through the extensive evolution that has occurred since its launch in 2001, ChannelAdvisor has remained committed to helping brands and retailers continue to adapt, optimize and improve their daily operations, grow their sales and increase the satisfaction of their customers. . “In

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SportStop – Meet the Pioneers of Online Selling Turned Multimillion-dollar Online Sports Brand Mogul

lateshipment

Started in 2001, this family-owned brand has adorned multiple accolades in its 20+ year-long online journey. We launched SportStop in 2001 with an online selling platform, it was actually my second e-commerce venture. We do much of the stuff in the house, from fulfillment to customer support. That’s really interesting to hear.

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Time for Holiday Prep Already? You Bet.

ChannelAdvisor

Coupled with some of the struggles you’re likely to encounter this fall, including continued supply constraints, shipping delays and overall economic uncertainty, waiting until late fall could prove detrimental. . That means you need to outpace the competition with: Excellent customer service. Faster shipping options.