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5 Reasons Why Every B2B eCommerce Site Should Take Lessons From B2C

SellBrite

Whether you are reeled in by an Instagram ad, hear about a cool new product from a friend, or get a half-dozen texts from your wife reminding you to order more filters for the coffeemaker, most quick B2C purchases we make follow the above pattern. Every year, B2B buyers are acting more and more like B2C buyers. Let’s get to it.

B2C 114
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Brands Need a Dedicated Balance Sheet for Customer Health

Retail TouchPoints

Today’s customer is omnichannel, mobile, and has begun to lean more heavily than ever on the availability of digital and online shopping options. For today’s B2C brands, nothing happens outside the context of the customer. The health of a company’s relationship with these individuals transcends the store, the channel and the product.

Customer 292
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Jewelry & Accessories Ecommerce Site Design

BigCommerce

Comparing January-March 2016 to January-March 2017 we have had a 6x increase in sales. Comparing 2015 to 2016 we have had a 11x increase in sales! Our team provides a high quality customer service to both B2C and B2B. We recently moved to a new Stencil template that is mobile optimized. Judith Bright.

Jewelry 276
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How chatbots can optimize customer experience (CX)

GetElastic

Whether your business is B2B or B2C, there are many ways in which chatbots can improve your total customer experience. The B2C Experience. Thanks to the proliferation of smartphones and mobile search features, today’s consumers are accustomed to immediate answers and instantaneous access to the web.

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Your Holiday Ad Campaigns Are Ready. But Is Your Ecommerce Website Optimized?

Optimizely

And as every B2C marketer knows, ad expenses skyrocket during the holidays, making the stakes higher than ever. Keep a close eye on the mobile vs. desktop shopping experience. It’s been well documented that people are inseparable from their phones these days, and that means holiday shopping has gone massively mobile.

eCommerce 186
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8 Amazing Omnichannel Experience Examples from the World's Top Brands

GetElastic

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences.

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Digital Experiences Require a Visionary Approach

GetElastic

in Magic Quadrant for Digital Commerce, March 9, 2016. Gartner reports that “digital commerce platforms enable organizations to build B2B, B2C or B2B-to-consumer (B2B2C) commerce sites and support a continuum of business objectives, from the generation of incremental revenue to the enabling of transformational business change.”

eCommerce 111