Batteries Plus: Customer Data and Store Expertise Power Sweeping Digital Transformation
Retail TouchPoints
FEBRUARY 9, 2023
Yes, Amazon competes in certain categories that we compete in, but there are things we do that are difficult for Amazon to do, like shipping auto batteries, for example, or things with a service component. Detenber isn’t the retailer’s only recent hire as CEO Scott Williams, who took the helm in 2019, works to transform the business.
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