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Top 2020 Retail Challenges and How To Future-Proof for 2021

Retail TouchPoints

During the recent holiday season, most countries have experienced a second wave of the pandemic, and it was crunch time for retailers that aimed to win back profits lost and capitalize on the largest trends that defined 2020: Challenge 1: Slow Economic Growth. The use of conversational commerce on messaging platforms has accelerated in 2020.

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Multichannel Selling: The Key to Success in eCommerce

Algopix

Given that there are so many opportunities in eCommerce environments one would expect that retailers are able to direct their efforts towards capturing this multichannel demand. Why Multichannel Selling Strategy? Multichannel seems to be a big thing, but what exactly are the reasons for this? Multichannel Selling, the RIGHT way.

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Gap to Close all 81 UK Stores, Seek Franchise Partners for Other European Markets

Retail TouchPoints

Shutdowns will begin in August 2021, but Gap isn’t exiting the countries completely — it will maintain its ecommerce business in the region and is looking for a partner to run that operation. Worldwide sales for Gap Inc — which also includes Old Navy and Athleta — declined 16% in fiscal year 2020 to $16.4

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Year in Review: The Most-Watched Webinars of 2020

ChannelAdvisor

So far, we’ve compiled the top five blog posts of 2020 and shared the year’s most-clicked resources. If you missed any of the webinars this year or want to take a second look to get prepared for the year ahead, here are the top five webinars of 2020: #5: [Adweek] Your Customers are Everywhere: Will Your Brand Be There to Meet Them?

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With Omni-Shopping Set to Reign this Holiday, Amazon Enables Local Pickup and Delivery

Retail TouchPoints

Google searches for “in-stock” are up 800% from 2020 to 2021, while searches for curbside pickup are up 100% YoY (and that follows on growth of 3,000% from 2019 to 2020), according to Carrie Tharp, VP, Retail and Customer, Google Cloud, who shared some of these stats at the recent Google Cloud Next event.

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Webinar: Kearney Supply Chain Expert Identifies 5 Key Resiliency Challenges

Retail TouchPoints

The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that nearly half ( 47% ) of supply chain operations will be overhauled, according to data from Kearney and the World Economic Forum. Three Strikes and Customers are Out (of Your Store).

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Magento Alternatives 2020: Which Is Your Best Option?

Ecommerce Platforms

Here are just some of the requirements involved: Operating System: Linux Distributions. It’s also worth noting, Magento will cease all software support and security patches as of June 2020. BigCommerce has more built-in sales tools than any of its competitors and combines these features with advanced SEO and multichannel integrations.

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