Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. In 2019, the global contactless payments terminal market was valued at $13.23 Traditionally, U.S.

Merchant Services 255

Merchant Services Payment Services Payments Small Business Retail 255

Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

Payment Services 337

Payment Services Omnichannel Department Stores Operations 337

GetElastic

APRIL 11, 2023

In 2023, headless commerce is expected to become a mainstay of eCommerce operations, with more brands than ever adopting it to streamline their operations and boost sales. Headless commerce has quickly gained widespread popularity among brands looking for more flexibility and agility in their eCommerce operations.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

JULY 8, 2021

Up to 70% of people still agree that the coronavirus situation concerns them “hugely,” a slight drop from 79% in April 2020. Retail TouchPoints (RTP): Kantar’s survey revealed that online shopping is the number-one increased behavior worldwide. When all of these come together, even relatively low-income shoppers will shop online.

Payment Services 290

Payment Services Retail Omnichannel Consumer 290

Retail TouchPoints

JULY 29, 2021

In that time, Bojanowski has seen her fair share of shifts and transformations in the business, but even still 2020 stood out, as it did for many retail executives. Retail TouchPoints (RTP): With all the new services you launched during the pandemic, did you see your customer base shift or expand in any way?

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Live Chat Omnichannel Social Media Payment Services 279

Retail TouchPoints

AUGUST 17, 2023

The retailer began offering same-day delivery in partnership with DoorDash in December 2020. More than 10,000 products from Petco are now available for delivery nationwide via the DoorDash Marketplace, including food, treats, toys, beds, bowls and other supplies.

Mobile 246

Mobile Toys Payment Services Omnichannel 246

ROI Revolution

MAY 20, 2021

In 2020, the pandemic significantly impacted the entire retail industry. For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. So what exactly is an omnichannel strategy?

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Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Following are brief recaps of the #RSP20 sessions: Online Retailers Must Look to Automation to Support Global Expansion.

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Webinar Payment Services Shipping Costs Retail 278

RetailMinded

OCTOBER 27, 2022

For example, retail businesses now integrate omnichannel strategies like M-commerce or mobile commerce to enable mobile shopping. Many consumers now rely on mobile devices to research products and services, make an order, and complete transactions. Also, it facilitates better personalization. Accept Mobile Payments.

Payment Services 98

Payment Services Mobile Payments Retail Mobile 98

Retail TouchPoints

OCTOBER 19, 2022

As economic pressures and living costs surge, more people than ever are considering using point-of-service (POS) finance — such as buy now, pay later and installment loans — to manage their cashflow. What Increased Regulation will Mean for Consumers and Retailers. Going Above and Beyond to Provide Responsible Lending.

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POS Merchant Services Payment Services Payments 260

Retail TouchPoints

JULY 27, 2020

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Smooth Operators Appeal Online And Off. Online retailers of daily necessities may be inundated with overspill from closed physical stores.

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Payment Services eCommerce Small Business Retail Retail 243

Ecommerce Platforms

NOVEMBER 27, 2019

Both of these tools are market leaders in the payment industry, with features that have transformed the way that we pay for the things that we need. What's more, both Stripe and Square are on the cutting edge of payment technology, giving businesses access to more efficient and reliable ways of accepting and managing their transactions.

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Payment Services Merchant Services Payments POS 104

Retail TouchPoints

JULY 14, 2020

The Second Wave research results from April 27, 2020 showed that 73% of respondents expect this pandemic experience to change the way they shop in the future. According to the Q1 2020 Salesforce Shopping Index report, sites offering BOPIS grew digital revenue 92% between March 10-20, 2020 compared to 19% for sites not offering BOPIS.

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Fulfillment Payment Services Outdoor eCommerce 305

Retail TouchPoints

JULY 22, 2021

The retail industry is widely accepted as one of the leading economic indicators. Lately, the retail sector was shaken by the COVID-19 pandemic. This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. million by 2025, up from $431.6 Cyber threats.

eCommerce 306

eCommerce Retail Payment Services Social Media 306

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

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B2B eCommerce Payment Services Marketing 145

Retail TouchPoints

NOVEMBER 3, 2021

Glossier has set the gold standard for DTC success, but the retailer is not resting on its laurels as it expands in the brick-and-mortar space. The beauty brand is adding three new executives to its team: a CFO, an SVP of Retail and the new position of Chief Commercial Officer, who will help the team develop its plans for the future.

Payments 264

Payments Payment Services Omnichannel Channel 264

Retail TouchPoints

OCTOBER 4, 2021

The labor crunch, inventory shortages and Delta variant concerns will put stress on this holiday season, but retailers still have a lot to look forward to. digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Flexible Payments Will Gain Further Ground.

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Merchant Services Payment Services X-cart Supplies 321

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year. The National Retail Federation projects that Halloween spending will dip only 8% from 2019, topping $8 billion.

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Payment Services Mobile Payments eCommerce Operations 264

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. .; Retail CX Trends 2021: New CX for a New World.

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Consumer Payment Services Fulfillment Multi-channel 189

Retail TouchPoints

JULY 21, 2020

Walmart Canada will augment and modernize its supply chain with the construction of two new distribution centers equipped with next-generation automation, and the implementation of new warehouse management systems at DCs to help meet the needs of omnichannel consumers.

Supplies 239

Supplies Beauty and Health Payment Services Fulfillment 239

Retail TouchPoints

JUNE 23, 2021

In 2020, data security specialist Varonis calculated that close to 10 billion data records had been lost or stolen since 2013 — a third more records than there are people. So how can retailers defend themselves against fraud? But this is still challenging for retailers to do on their own. alone, 19 per inhabitant.

Merchant Services 165

Merchant Services Payment Services Banking POS 165

ESW

JULY 6, 2023

So now is the time for brands to evaluate and optimise operations to ensure a strong finish to the year. But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. billion in sales in Q3 2020.” Omnichannel is here to stay.

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eCommerce Payment Services Customer Shipping Costs 139

Retail TouchPoints

AUGUST 23, 2021

Whether it’s coping with a disruptive event or shifting buyer behavior, nimble retailers fare the best. The turmoil also proved that mobile technology enables needed flexibility in times of disruption and drives superior customer experiences that make retailers more competitive. Retailers aren’t alone.

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Mobile Payment Services Technology Payments 264

Retail TouchPoints

JANUARY 15, 2021

The most successful retailers and ecommerce businesses track metrics to make better decisions on inventory, launch dates and cost of products. But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Website traffic: More than 4.5

Shipping Costs 165

Shipping Costs Retail X-cart Payments 165

Kibo

FEBRUARY 28, 2022

The 2021 holiday shopping season was historic, in that it was the culmination of two years of accelerated trends, shifting consumer behaviors, and omnichannel shopping realities that have emerged since the start of the pandemic. There was also a sharp increase in retail sales in November compared with previous years.

Merchant Services 62

Merchant Services Payment Services Order Fulfillment Retail 62

UpSellIt

JANUARY 15, 2020

As online retail continues to evolve, the ever-changing landscape presents new opportunities, as well as fresh challenges. First the positive: Online retail is poised for monumental growth in the new decade. Going Beyond “Mobile Usability” to Create a Unified Omnichannel Experience. How You Can Take Action.

Shipping Costs 80

Shipping Costs Improvements eCommerce Payment Services 80

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. The global cloud POS market is expected to reach $9 billion by 2026.

POS 52

POS Payment Services Point of Sale Payments 52

365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. Before joining Walmart, Lionel spent three years as president and CEO of Tom & Co, which operates over 160 pet care stores in Belgium, Luxembourg and France.

Payment Services 122

Payment Services Payments Operations Omnichannel 122

Ecommerce Platforms

MAY 20, 2020

Not to mention, Shopify also seamlessly integrates with a vast number of third-party plugins, payment gateways, and marketplaces. So, rest assured, you'll be able to utilize omnichannel selling to the fullest whether you're a small business or an established enterprise. Shopify boasts a wide range of payment gateways to choose from.

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Shopify Shipping Costs eCommerce Merchant Services 104

Kibo

APRIL 26, 2022

Shoppers migrated online in droves in 2020, with eCommerce sales up nearly 32% from 2019 per data from Digital Commerce 360. A pivot to omnichannel shopping is also being adopted by consumers. Headless commerce architecture makes it much easier for retailers to adapt to changing consumer expectations and behaviors.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

RetailMinded

JUNE 30, 2020

DENVER, CO — June 25, 2020 — ACTION IN RETAIL is pleased to announce that registration for the debut virtual experience taking place on July 22nd, 2020, is now open. The curated immersive online event will connect retailers with industry leaders offering real-time, expert insight into the current unprecedented retail landscape.

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lightspeed Payment Services Merchant Services Retail 52

Retail TouchPoints

JUNE 15, 2020

These consumer sentiments, along with the need to protect the health of both shoppers and store associates, means retailers need to be stringent about enforcing social distancing and other safety measures as they reopen. Retailers Must Reassure Nervous Shoppers. Is it possible the worst of the coronavirus pandemic is behind us?

eCommerce 173

eCommerce Consumer Retail Payment Services 173

Retail TouchPoints

MARCH 30, 2022

2020’s lockdowns forced brands to get creative with their digital presence as well as how they service their customers. An eMarketer article recently stated, “To align with usage trends, checkout providers will double down on optimizing the mobile payments experience.” The primary solution? Convenience.

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Payment Services Social Media eCommerce Presentation 324

365 Retail

DECEMBER 21, 2021

It’s no secret that the retail industry experienced incredible disruption over the past year. The COVID-19 pandemic highlighted many areas where retailers needed to change. Ongoing lockdowns, high-street closures and reduced footfall meant that many retail giants struggled. What does 2022 hold for the retail industry?

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Social Media Retail Payment Services Subscription 105

Ecommerce Platforms

JANUARY 12, 2021

This review reveals how Oracle NetSuite can help your retail business grow. Over 400,000 businesses in those three categories use NetSuite to simplify their business processes across different industries like: Professional and consulting service. Distribution and Retail brands. Financial services. Manufacturing.

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Payment Services Merchant Services Shipping Costs Payments 118

Korona

MARCH 23, 2022

Although for the most part business has opened back up, many fundamental aspects of operation have changed. . Nevertheless there are several steps you can take to ensure that your SMB is better equipped to weather the storm, and prepared for the future of retail commerce. . Enhanced Payment and Shipping Options.

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Payment Services POS Retail Social Media 52

ChannelAdvisor

OCTOBER 28, 2019

It’s an exciting time for e-commerce retailers as technological innovations have changed the industry. Product sourcing and shipping modernizations have created a very efficient logistics process that in many ways is turnkey and delivers a great customer experience.

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Payment Services Payments eCommerce Customer 40