365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. Payment orchestration is a key tool for managing this increased complexity.

Merchant Services 105

Merchant Services White Paper Payment Services Multi-channel 105

ESW

OCTOBER 2, 2023

Retailers and brands with DTC ecommerce channels often look to international markets to grow customer bases and revenue. However, this presents a unique set of challenges, particularly when it comes to global customer service. And yet customer service plays a pivotal role in shaping the success of a retail business.

Payment Services 154

Payment Services Customer Payments Omnichannel 154

Retail TouchPoints

SEPTEMBER 28, 2022

Ecommerce platform Shopify is now aiming to help retailers sell anywhere through its unified POS Go all-in-one retail hardware device for omnichannel sellers. This latest addition to Shopify’s offerings relies on the company’s point-of-sale software, which is designed to allow retailers to sell online and offline.

POS 280

POS Shopify Merchant Services Payment Services 280

Retail TouchPoints

OCTOBER 4, 2023

Flexibility and timeliness are absolutely key when it comes to responding to fast-moving buying trends, as retailers must balance longer-term buying choices with customers’ shorter-term impulse decisions. There is, however, a huge opportunity for retailers that have the right offer, on the right product, at the right time.

Omnichannel 262

Omnichannel Merchant Services BigCommerce Payment Services 262

Retail TouchPoints

SEPTEMBER 12, 2023

It might have been the worst-kept secret in retail, but after months of unconfirmed reports , behind-the-scenes testing and tales from the front lines , TikTok has finally, formally launched its new ecommerce offering — TikTok Shop. Digital Service (USDS). The company also reiterated that all TikTok-protected U.S.

Merchant Services 260

Merchant Services Payment Services Multi-channel Shopify 260

Retail TouchPoints

SEPTEMBER 14, 2022

Select Burton , GANNI , Outdoor Voices and Vince locations have rolled out the new Tap to Pay on iPhone feature from NewStore , a modular, mobile-first omnichannel cloud platform for retailers. The service requires brands to use iPhone XS, or newer devices, with iOS 15.5

Outdoor 232

Outdoor Payment Services Omnichannel Customer Data 232

365 Retail

JANUARY 12, 2024

Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. This requires suitable payment solutions – turning payment into a strategic success factor. Credit card payments were done via Imprinter and a paper receipt.

Payment Services 63

Payment Services Mobile Payments POS Banking 63

Retail TouchPoints

AUGUST 30, 2021

I have very vivid memories about Service Merchandise , a now-defunct business with a unique ordering process focused on catalog inventory. Service Merchandise was a bit more fun than today’s similar IKEA shopping experience because it carried more than mediocre DIY housewares and furniture. Don’t remember it? Ahead of its Time.

Multi-channel 274

Multi-channel Payment Services Channel Jewelry 274

Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges.

Omnichannel 179

Omnichannel Payment Services Specialty Retailers Customer Loyalty 179

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. Additionally, businesses can solicit private feedback through the app to better improve operations and customer service.

Books 223

Books Merchant Services Payment Services Customer 223

Retail TouchPoints

FEBRUARY 2, 2024

“Unified commerce isn’t just about implementing a platform,” said Justin Racine, Principal for Unified Commerce Strategy at digital consultancy Perficient in an interview with Retail TouchPoints. The exact definition of unified commerce, and in particular its relationship to the idea of “omnichannel,” varies depending on who you ask.

Omnichannel 286

Omnichannel Payment Services Technology Banking 286

Omnisend

SEPTEMBER 8, 2021

The landscape of retail and ecommerce changes at the blink of an eye—and if the last two years have taught us anything, it’s that those who aren’t ready for change will be left behind. While many preached omnichannel in retail and ecommerce, few walked the walk. Omnichannel Retailing: Risks, Rewards, and Mistakes.

Omnichannel 148

Omnichannel Retail Merchant Services Payment Services 148

Retail TouchPoints

JANUARY 14, 2022

The early-season surge can be attributed to shoppers’ awareness of potential shipping delays , which also made omnichannel fulfillment a winning solution during that final rush: stores with curbside or in-store pickup options captured 62% of global sales during the Dec. But when it came to alternative payments, BNPL was the star.

Omnichannel 298

Omnichannel Fulfillment Shipping Costs Social Media 298

Retail TouchPoints

OCTOBER 27, 2021

Target is adding new features to its click-and-collect operations for the gift-giving season that will allow shoppers to personalize their pickup and delivery experiences. The retailer has added more than 18,000 assigned spaces for curbside pickup of orders placed on the Target app or on Target.com.

Payment Services 182

Payment Services Omnichannel Gifts Fulfillment 182

Retail TouchPoints

APRIL 3, 2023

billion on pet food and treats, supplies, medicine, vet care and other services in 2022, and are predicted to spend $143.6 Myos Fetch is a full-service SMS “concierge” for all things related to the brand and its focused, yet growing, product line. More than 66% of U.S. million or so homes spent $136.8 billion in 2023.

Payment Services 230

Payment Services Social Media Subscription Channel 230

Retail TouchPoints

NOVEMBER 1, 2022

As consumers increasingly adopt hybrid and omnichannel experiences, retailers must adapt to meet changing consumer expectations. Consumers expect brands to provide seamless access to products and services via mobile apps. Retailers use location to deliver stellar experiences for customers through their brand’s mobile app.

Payment Services 257

Payment Services Retail Shipping Costs Mobile 257

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

Payment Services 252

Payment Services Shipping Costs Omnichannel Fulfillment 252

Retail TouchPoints

DECEMBER 18, 2020

Associates play a crucial in the omnichannel customer experience. But with the industry’s “great digital shift” accelerated by COVID-19, retailers have had to find ways to use technology to support their people — especially store stylists. We found the path we were going on wasn’t about finding one great software partner.

Payment Services 312

Payment Services Shopping Carts Clothing Omnichannel 312

Pivotree Blog

JANUARY 11, 2024

In the dynamic retail landscape, seamless integration of online and in-store channels is paramount. If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. The customer clears outstanding payments, if any.

Omnichannel 52

Omnichannel Payment Services Customer Shipping Costs 52

Retail TouchPoints

MAY 9, 2022

Scalefast’s data analytics and speed-to-market also will facilitate turnkey localized stores, digital ‘pop-up’ stores and highly targeted DTC brand campaigns, with the goal of complementing ESW’s cross-border DTC solutions and end-to-end customer experience capabilities.

Payment Services 270

Payment Services Payments Electronics Omnichannel 270

GetElastic

APRIL 11, 2023

In 2023, headless commerce is expected to become a mainstay of eCommerce operations, with more brands than ever adopting it to streamline their operations and boost sales. Headless commerce has quickly gained widespread popularity among brands looking for more flexibility and agility in their eCommerce operations.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

Sporting Goods 249

Sporting Goods Payment Services Retail Supplies 249

Retail TouchPoints

NOVEMBER 21, 2023

Walmart Business has spent the last year building out its solutions and services for SMB customers, including a dedicated membership offering and tailored app experience. If they prefer to shop in-store, members can use Walmart Pay, which allows them to complete their transaction using the shared payment method in the Walmart Business app.

Small Business Retail 219

Small Business Retail Payment Services Gifts Omnichannel 219

365 Retail

NOVEMBER 28, 2022

The retail environment has witnessed many changes during the past couple of years. Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . Ghalia BOUSTANI, PhD.

Omnichannel 98

Omnichannel Customer Experience Management Payment Services 98

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 198

Payment Services Payments Retail Sporting Goods 198

Retail TouchPoints

DECEMBER 23, 2021

Omnichannel retailer solution provider GK has launched scanless checkout through GK Go , part of its CLOUD4RETAIL service suite. The just walk out technology has the capability to accept card or cash payments at a payment tower, on a consumer’s mobile phone and at a staffed checkout.

Payment Services 252

Payment Services Retail Omnichannel Mobile 252

Retail TouchPoints

DECEMBER 21, 2023

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry. No two shoppers are the same.

Payments 260

Payments Retail Shipping Costs Social Media 260

RetailMinded

APRIL 3, 2024

For indie retailers, following changes in the world of retail is important. Plus, the numbers are on their side: global retail online sales reached 5.8 In 2024, two critical factors will demand your attention: Consumer Privacy Rights Act (CPRA) and operational efficiency. What are strategies for CPRA compliance?

Payment Services 52

Payment Services Retail Mobile Payments Operations 52

Retail TouchPoints

JULY 29, 2021

In that time, Bojanowski has seen her fair share of shifts and transformations in the business, but even still 2020 stood out, as it did for many retail executives. Retail TouchPoints (RTP): With all the new services you launched during the pandemic, did you see your customer base shift or expand in any way?

Live Chat 279

Live Chat Omnichannel Social Media Payment Services 279

Ecommerce Platforms

SEPTEMBER 1, 2022

A Point of Sale system, or POS, is the solution you use to process payments, manage business functionality, and even track insights in a brick-and-mortar environment. Payment processing: Ensure your point of sale is ready to take payments in a range of different formats, from contactless Apple Pay and Google Pay, to PayPal.

POS 197

POS Payment Services lightspeed Payments 197

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments. In 2019, the global contactless payments terminal market was valued at $13.23 Traditionally, U.S.

Merchant Services 214

Merchant Services Payment Services Payments Small Business Retail 214

Retail TouchPoints

MAY 22, 2023

Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as Curacao. Today, Curacao operates stores that are at least 100,000 square feet in size and cover four main verticals — electronics, home, fashion, kids and babies — and 17 different subcategories.

Other 288

Other Payment Services Banking Department Stores 288

Ecommerce Platforms

AUGUST 8, 2019

If so, you'll need to find and use a top-notch payment platform. This solution helps to simplify automated clearing house payments (ACH) and white label bank transfers for businesses. It’s especially handy for companies who want to use bank transfers as a cheaper, easier way to make payments. Dwolla facilitates ACH payments.

ACH 134

ACH Payment Services Merchant Services Payments 134

Retail TouchPoints

OCTOBER 25, 2021

The rollout of 5G has the potential to transform the retail industry by ushering in a new era of connectivity and experience. The advancements it supports should alleviate many of the challenges that retailers have endured during the pandemic. By creating deeper, personalized experiences, retailers will be able to increase sales.

Payment Services 314

Payment Services Retail Mobile Accessories 314

Retail TouchPoints

JANUARY 10, 2023

Amazon ’s Buy with Prime feature — which allows retailers to offer the benefits of Prime membership on their own DTC websites — will be available to all U.S.-based “This integration is the first of its kind and is a game changer for omnichannel merchant and partner growth.” based Amazon merchants at the end of January.

Merchant Services 291

Merchant Services Payment Services BigCommerce Payments 291

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Navigating this shifting terrain requires a tailored approach rather than a universal solution for future-proofing retail businesses. Here are the top innovative retail trends to watch in 2024.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

JULY 8, 2021

In an exclusive interview with Retail TouchPoints , Dave Marcotte, SVP of the Americas for Kantar Consulting, shared his take on the research results as well as what retailers need to do to guide their future strategies and investments. When all of these come together, even relatively low-income shoppers will shop online.

Payment Services 289

Payment Services Retail Omnichannel Consumer 289