Retail TouchPoints

AUGUST 9, 2023

The idea of transforming malls into “mixed use” gathering spots has become popular, but an aerial view of these complexes provides an interesting perspective on another potential evolutionary path for the mall: as a fulfillment center. “ All those back-of-house loading docks are just perfect for fulfillment.

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Fulfillment Operations eCommerce Food and Beverages 213

Retail TouchPoints

MARCH 10, 2021

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Retailers that were positioned to handle massive last-mile volumes generated by a digital-first holiday posted strong results, with Amazon once again leading the way. Omnichannel and Store-Based Fulfillment Are Bigger Than Ever.

Fulfillment 254

Fulfillment Omnichannel Apparel Order Fulfillment 254

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Businesses continued to be put to the test over the last year, especially small business owners in retail and ecommerce.

Shipping Costs 271

Shipping Costs Shipping Small Business Retail eCommerce 271

Ecommerce Platforms

MARCH 15, 2023

Today’s top ecommerce Fulfilment statistics provide us with some useful insights into the current state of the online shopping landscape. In a world of instant gratification, same-day delivery, and evolving consumer expectations, ecommerce retailers can’t afford to underestimate the power of rapid Fulfilment.

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Fulfillment Shipping Costs eCommerce Payment Services 118

Retail TouchPoints

OCTOBER 4, 2021

The labor crunch, inventory shortages and Delta variant concerns will put stress on this holiday season, but retailers still have a lot to look forward to. digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. Retailers Will Continue Pushing Earlier Promotions ….

Merchant Services 312

Merchant Services Payment Services X-cart Supplies 312

Retail TouchPoints

APRIL 30, 2021

Amazon topped both its own and experts’ Q1 2021 expectations, with 44% year-over-year sales growth and $108.5 The retailer expects its momentum to carry over into Q2 2021, with sales hitting anywhere from $110 billion to $116 billion. However, Amazon seems to think a summer Prime Day holds even more potential in 2021.

Shipping Costs 264

Shipping Costs Shipping Fulfillment Supplies 264

Fabric

SEPTEMBER 5, 2023

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. of the Top 1,000 retail chains in the U.S. offered curbside pickup, but by the end of 2021, that number soared to a whopping 61.8%. In early 2020, only 6.6%

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

ROI Revolution

OCTOBER 29, 2021

Published October 29, 2021. Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. Shipping rates and import costs are increasing each month.

Shipping Costs 78

Shipping Costs Shipping Supplies Fulfillment 78

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

Customer Experience 255

Customer Experience Shipping Costs eCommerce Improvements 255

ROI Revolution

JANUARY 11, 2022

Published October 27, 2021 | Updated January 11, 2022. Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. The current state of supply chain strain.

Shipping Costs 78

Shipping Costs Supplies Shipping Fulfillment 78

ROI Revolution

MAY 6, 2021

Published May 6, 2021. According to eMarketer , almost 50% of retail CFOs in the US are pursuing a digital transformation in 2021. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Claim your copy!

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Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

MAY 3, 2021

In early April 2021, carbon dioxide levels reached a record high of 420 parts per million , according to CO2 Earth , and scientists warn that emissions need to be cut in half by 2030 to avoid the worst aspects of climate change. Onfleet’s goal is to offset 5,000 metric tons of CO 2 per month by the end of 2021.

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Shipping Customer Blog eCommerce 329

Retail TouchPoints

APRIL 19, 2021

Many retailers are already experiencing increased tariffs and supply chain snags , putting customer satisfaction at jeopardy. To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. The shockwaves presented by Brexit are now imminent.

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Fulfillment Supplies Retail Shipping Costs 149

lateshipment

OCTOBER 8, 2020

FedEx has announced its General Rate Increase (GRI) for 2021. Make sure to read till the end for ways to save on shipping in 2021 and reduce the impact of FedEx’s General Rate Increase on your business. Key Highlights of the General Rate Increase for 2021. for Express, Home, & Ground deliveries from January 4, 2021.

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Shipping Costs Shipping eCommerce Information 246

Ecommerce Platforms

MARCH 4, 2021

All online stores need some sort of fulfillment. Whether that's self-fulfillment, third-party logistics, or dropshipping depends on the type of organization. We recommend looking into which style of fulfillment works for you as your business grows. The goal is to find a fulfillment partner near your primary customers.

Fulfillment 104

Fulfillment Shipping Costs Shopify Shipping 104

Retail TouchPoints

AUGUST 13, 2021

With more than 10 years of experience in digital marketing, ecommerce strategy and digital transformation, she has helped architect omnichannel strategies for hundreds of brands and retailers, including Michael Kors, Joann Fabrics , Converse and Billabong Brands. As a result, companies had to contemplate, ‘What is my omnichannel strategy?

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Omnichannel Payment Services Payments Multi-channel 299

ROI Revolution

NOVEMBER 2, 2021

Published June 29, 2021 | Updated November 2, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 144

eCommerce Gifts Shipping Costs SEO 144

Retail TouchPoints

MAY 12, 2021

Its wholesale sales had dried up and its retail stores were forced to close in early lockdowns. Why Multichannel for Jewelry Retailers? Retail jewelry stores had to pivot rapidly to succeed as these firms have. It really had no choice, its executives told Forbes. Kendra Scott also created a curbside pickup program.

Jewelry 212

Jewelry Multichannel Retail Merchant Services 212

Retail TouchPoints

JANUARY 15, 2021

The most successful retailers and ecommerce businesses track metrics to make better decisions on inventory, launch dates and cost of products. But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Website traffic: More than 4.5

Shipping Costs 149

Shipping Costs Retail X-cart Payments 149

Retail TouchPoints

SEPTEMBER 23, 2021

As SEOs [search engine optimizers], any heavy lifting we can do to clear a path for our clients toward success in the holiday shopping season will be especially welcome in 2021. Economists are predicting another very strong, extended online shopping period in Q4 2021. Ecommerce spending in November-December 2020 rose an astounding 45.2%

SEO 257

SEO Gifts Shipping Costs Beauty and Health 257

Kibo

APRIL 16, 2021

Even after a massive shift to ecommerce in 2020, eMarketer predicts that 2021 will still see more than 14% ecommerce growth. That continued ascension is paired with a renewed focus on upscaled in-store retail experiences that are more personalized, more efficient, and more connected. Download Guide.

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Management Shipping Costs Fulfillment Download 118

lateshipment

JULY 9, 2021

While all these positive signs point towards a revived economy , let’s zoom into how eCommerce retail sales particularly fared by numbers. How 2021 Has Looked so Far in Terms of eCommerce Retail. eCommerce trends in 2021 are expected to be in stark contrast with 2020 despite being heavily influenced by it. of total sales.

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eCommerce Shipping Costs Shipping Small Business Retail 130

Retail TouchPoints

DECEMBER 31, 2021

Labor shortages in industries that had previously relied on multiple job seekers — even for low-paying jobs — have been one of retail’s biggest challenges in 2021. Some of the nation’s largest retailers responded to the labor shortage with wage increases, with Walmart , Amazon , Costco and CVS raising their minimum wages.

Home Furnishings 294

Home Furnishings Retail Shipping Costs Electronics 294

Retail TouchPoints

JULY 15, 2022

The pandemic threatened the livelihood of brick-and-mortar retailers, especially those with a strong presence in shopping malls. But the retailers that invested in omnichannel capabilities were able to adapt and survive.

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Omnichannel Shipping Costs Fulfillment Gifts 285

Retail TouchPoints

NOVEMBER 10, 2020

The COVID-19 pandemic has upended the retail sector. Amid the turmoil, there are several key CX trends that stand out, and a retailer’s ability to respond and adapt to them may mean the difference between thriving in a post-coronavirus world or becoming another corporate casualty of the pandemic. Acknowledge Order Inquiry Urgency.

Retail 284

Retail Shipping Costs Fulfillment Shipping 284

ROI Revolution

SEPTEMBER 7, 2021

Published June 29, 2021 | Updated September 7, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 147

eCommerce Gifts Shipping Costs Shipping 147

ChannelAdvisor

JULY 27, 2022

Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. But is shipping something people perceive as having different levels of quality based on price? . What Consumers Say About Shipping Costs.

Shipping Costs 98

Shipping Costs Shipping eCommerce Merchant Services 98

ChannelAdvisor

SEPTEMBER 23, 2021

The marketplace giant’s Prime program plays a starring role in day-to-day operations of brands and retailers of all shapes and sizes. Today we’re going to look at the two programs that give you access to those lucrative Prime shelves: Fulfillment by Amazon (FBA) and Seller Fulfilled Prime (SFP). Fulfillment.

Fulfillment 98

Fulfillment Shipping Costs Multi-channel Merchant Services 98

Retail TouchPoints

AUGUST 21, 2020

11 Fulfillment And Delivery Centers To Open In Metro Phoenix. Amazon plans to open 11 new sites to support customer fulfillment and delivery operations in metropolitan Phoenix by the end of 2020, creating more than 3,000 full- and part-time jobs. “The An additional cross-dock facility is scheduled to open in the city in 2021.

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Fulfillment Operations Order Fulfillment Toys 176

Retail TouchPoints

NOVEMBER 29, 2022

stores, to distribution center-based fulfillment of large items like riding mowers, grills and furniture. CEO Marvin Ellison, speaking during a recent conference call discussing the home improvement retailer’s Q3 financial results, revealed that Lowe’s is on track to change over its entire store base to this model by the end of 2023.

Supplies 255

Supplies Fulfillment Omnichannel Customer Experience 255

Retail TouchPoints

NOVEMBER 19, 2021

Retailers saw strong results overall in Q3 2021 as the recovery continued, but supply chain shortages loom as they enter the holiday season. Solid results are the norm from the retail giant, and the company believes this level of performance will continue into the holiday season. 16 and Target shares closed down 5% on Nov.

Supplies 208

Supplies Shipping Costs Fulfillment Improvements 208

Retail TouchPoints

JULY 13, 2023

Even though RFID has proven its value numerous times, retailer adoption has never truly reached its peak. However, with retailers feeling more pressure to streamline omnichannel fulfillment, supply chain visibility has risen to the top of the priority list. As a result, IDTechEx expects 39.3

Shipping Costs 197

Shipping Costs Supplies Omnichannel Fulfillment 197

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. In the face of these challenging factors, the stars are aligning to deliver another “unprecedented” holiday season for the retail industry. Loyalty Shifts to Value.

Shipping Costs 281

Shipping Costs Gifts Fulfillment Consumer 281

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. The question is, what’s the best way to implement this fulfillment strategy to realize its many benefits?

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Retail TouchPoints

DECEMBER 6, 2021

Let’s face it — a monogamous relationship with a national shipping company ain’t cutting it anymore. If you are a retailer stuck in a single-carrier relationship, it’s time to open it up, especially with holiday shopping underway. Not enough retailers are taking it seriously. The story gets worse the smaller the retailer gets.

Shipping Costs 293

Shipping Costs eCommerce Retail Shipping 293

lateshipment

JULY 9, 2021

While all these positive signs point towards a revived economy , let’s zoom into how eCommerce retail sales particularly fared by numbers. How 2021 Has Looked so Far in Terms of eCommerce Retail. eCommerce trends in 2021 are expected to be in stark contrast with 2020 despite being heavily influenced by it. of total sales.

eCommerce 130

eCommerce Shipping Costs Shipping Small Business Retail 130

Retail TouchPoints

SEPTEMBER 20, 2023

Some of the biggest retailers in the U.S., The report found that increased labor costs and shaky consumer confidence are impacting holiday hiring plans, with retailers forecast to add a total of 410,000 seasonal jobs this season. Amazon: 250,000 + $1.3B

Payment Services 241

Payment Services Food and Beverages Fulfillment Operations 241