Retail TouchPoints

JANUARY 10, 2023

Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. Launched in April 2022 , Buy with Prime is Amazon’s answer to the growing success (and power) of the third-party merchants that sell on its site.

Merchant Services 288

Merchant Services Payment Services BigCommerce Payments 288

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 229

Payments Payment Services Customer Experience Social Media 229

Retail TouchPoints

JANUARY 3, 2023

This article reveals effective strategies to safeguard brands’ customers, reputation and revenue moving forward. 2022 saw the fastest pace for inflation in decades. While ecommerce businesses strategize on how to rebound in 2023, there’s another factor impacting margins completely independent of the economy.

Payment Services 298

Payment Services Merchant Services Retail Gifts 298

Retail TouchPoints

AUGUST 7, 2023

Revenues were down more than expected, decreasing 42% YoY to $78 million ; adjusted EBITDA was in line with expectations but still represented a loss of $66 million in the quarter; and monthly active users were down 48% to 12 million. which Yan said should enable faster shipping times on those products for North American customers.

Shipping Costs 218

Shipping Costs Merchant Services Payment Services Shipping 218

Retail TouchPoints

NOVEMBER 3, 2021

Seun Sodipo will take the CFO job in February 2022. Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. She also will draw upon prior experience at roles in private equity firms to help the retailer continue scaling its business.

Payments 257

Payments Payment Services Omnichannel Channel 257

Retail TouchPoints

JANUARY 25, 2024

Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? Passkeys eliminate this once necessary but unwelcomed friction, leading to an improved user experience, deeper customer loyalty and higher conversion rates.

Payment Services 255

Payment Services Cryptography Payments Improvements 255

Retail TouchPoints

MARCH 8, 2022

Whereas drivers of gasoline-powered cars can expect to find gas stations prevalent in most areas, those who operate EVs generally have to search considerably harder to find places to charge up. The driver payment process at retailers’ charging stations should be frictionless for shoppers.

Presentation 267

Presentation Payment Services Retail Download 267

iVend

MARCH 6, 2023

Artificial Intelligence has become embedded into our everyday lives – every time we ask Alexa for the weather, or watch a movie recommendation, what’s actually happening behind the scenes is that a vast neural network is analysing millions of datapoints to give us useable information.

Payment Services 98

Payment Services Payments Retail Operations 98

Retail TouchPoints

OCTOBER 18, 2023

billion in 2022. Signifyd data shows that there was a 35% increase in false claims that an item never arrived in 2022 in Europe, and a 68% increase in false claims about the condition of a product. Customer data analysis: This can be carried out to detect potential networks of fraudsters working together. retailers $22.8

Payment Services 248

Payment Services Shipping Costs Payments Shipping 248

Groove

OCTOBER 7, 2022

This is easily the most common subscription program type leveraged as of 2022. This business model is highly successful because once brands make an initial investment to create the digital product, each customer translates to recurring revenue with only a minimal service cost. In some cases.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Ecommerce Platforms

JANUARY 13, 2022

They discovered the incredible benefits of selling Photoshop (and all of their other software) as a monthly/yearly subscription instead of a onetime payment product. And those benefits ring true for just about every subscription business: Subscriptions attract more customers. Exciting and surprising products sent to customers.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

lateshipment

AUGUST 17, 2023

Recent research shows that the e-commerce return rate, which was 16% in 2022, now falls around somewhere between 20-30%. Just like choosing what they want to buy, customers have been showing increasing involvement in sending it back (be it for any reason). 92% of shoppers say they will buy again if the return process is easy.

Management 130

Management eCommerce Payment Services Merchant Services 130

Groove

OCTOBER 7, 2022

This is easily the most common subscription program type leveraged as of 2022. This business model is highly successful because once brands make an initial investment to create the digital product, each customer translates to recurring revenue with only a minimal service cost. Reduce Customer Acquisition Costs.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

Retail TouchPoints

APRIL 13, 2022

Other retailers notice when leading industry players like Walmart or Circle K make a move, so many brands are now likely considering adding crypto payment options and Bitcoin ATMs to their stores. Cryptocurrency ATM operators at first followed many of the same strategies as traditional ATM machine providers.

Cryptocurrencies 234

Cryptocurrencies Payment Services Retail Payments 234

365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. He will join on 19 September 2022. Current group CEO Henry Birch will step down on 24 September 2022 after four and a half years in the role.

Payment Services 122

Payment Services Payments Operations Omnichannel 122

MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

Groove

FEBRUARY 16, 2022

Choosing the correct Shopify payment gateway is a decision that eCommerce retailers should not take lightly. This decision affects the customer experience as well as profit margins. Each payment gateway has its own series of benefits and challenges associated with the service. Authorize.net.

Payment Services 195

Payment Services Merchant Services Payments Shopify 195

GetElastic

NOVEMBER 23, 2021

Ongoing supply chain issues, continued disruption from the pandemic, worker shortages and consumer habits that have changed forever have forced ecommerce brands to operate in new ways in 2021. Throughout the holidays and beyond, the most important thing brands can do is communicate clearly, effectively, and transparently with customers.

Payment Services 148

Payment Services Merchant Services eCommerce Payments 148

iVend

SEPTEMBER 1, 2022

Recessions have a tendency to widen the chasm between those retailers who are effective operators with inbuilt resilience, and those who can get by in good times, but struggle when the going gets tough. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

Technology 98

Technology Retail Payment Services POS 98

Korona

SEPTEMBER 7, 2022

According to a study published by Statista , eCommerce retail sales – including digital services – are expected to exceed $1 trillion in the United States by 2022. After 2022, sales are predicted to continue to grow at a double-digit rate, though with a slight dip in the growth rate toward the middle of the decade. .

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

MagentoBrain

DECEMBER 2, 2022

It stands out in the crowded eCommerce market thanks to a comprehensive suite of services for customer engagement, marketing, sales, payments, shipping, support, and more. In the first quarter of 2022, it brought in 1.2 billion in revenue, with most of its merchants being members of generation Y. Operating expenses.

Magento 52

Magento Shopify Payment Services Payments 52

Korona

AUGUST 9, 2022

But for now, it’s a serious concern for every retail business in 2022. In this article, you will learn how inflation impacts retail and how to deal with it effectively to soften its impact on your retail business. percent in June 2022 , the highest level since November 1981, up from 8.6 accelerated to 9.1

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

365 Retail

DECEMBER 12, 2023

In a highly competitive global retail landscape, autonomous stores are an emerging force that addresses changing consumer behaviours, reduces operational costs, improves profitability, and powers revenue growth strategies. The new business models supported by autonomous capabilities provide a compelling value proposition for consumers.

Payment Services 59

Payment Services Travel Technology Payments 59

Retail TouchPoints

SEPTEMBER 23, 2022

With 2 million third-party sellers accounting for more than half of its retail revenue, Amazon ’s relationship with the businesses that sell on its platform has become essential to its success. But what we know is that it’s going to be a better customer experience for Prime members. and the honest answer is, maybe.

Multi-channel 189

Multi-channel Shipping Costs Payment Services Fulfillment 189

Korona

JANUARY 11, 2022

In 2022, global retail sales are expected to reach $26.69 According to Score , small retail businesses, which account for 98.6% of all retailer firms in the US, have an average gross margin of 51% and reported monthly revenue of $22,341. In fact, the National Retail Federation estimated that retail sales exceeded $4.44

Small Business Retail 52

Small Business Retail POS Blog Shipping Costs 52

GetElastic

DECEMBER 8, 2021

Modern Composable Commerce solutions cross both functional and business model boundaries aiming to deliver the most personalised, targeted, enriched and immersive experience for all purchasers. PYMNTS.com say “The luxury car subscription market is set to grow by 71% by 2022”. Renewal processes. Payment terms.

Subscription 78

Subscription Payment Services B2C Payments 78

Smile.io

MARCH 13, 2023

According to a CNN report, by October 2022, there were 28.7 They have created a loyal following of customers both with their customer experience and revolutionary rewards program. ☕ Their loyalty program has driven significant revenue for Starbucks. million active Starbucks reward members.

Payment Services 84

Payment Services Payments Mobile Omnichannel 84

Retail TouchPoints

JUNE 15, 2020

While e-Commerce sales have helped some retailers mitigate their revenue losses during the shutdown period, the entire industry will need to deal with a longer-term challenge: an economic slowdown that could last many months. “Is Is it possible the worst of the coronavirus pandemic is behind us? E-Commerce Lifts Grim Retail Forecast.

eCommerce 136

eCommerce Consumer Retail Payment Services 136

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. of Nigerian ecommerce revenue. million in revenue in 2021. of the revenue for Nigeria’s top 100 online stores.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Payoneer

JUNE 12, 2023

Source : Oberlo Small Business Statistics In today’s business landscape, small businesses drive robust economic growth and job creation. million small businesses across the United States, accounting for 99.9 percent of all businesses (SBA, 2022). Ready to start managing your dropshipping payments?

Small Business Retail 26

Small Business Retail Payment Services Drop Ship Shipping Costs 26

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Retail TouchPoints

MARCH 29, 2022

The 2022 Connected Consumer Series featured industry experts, thought leaders and practitioners prepared to share their wisdom with their peers, and spotlighted powerful examples from FILA, Lidl, Patagonia and other businesses. Why the Non-Purchaser Might be Your Most Important Customer. “The View the session on demand.

Payment Services 218

Payment Services Merchant Services Omnichannel Consumer 218

Korona

DECEMBER 13, 2022

They’re dependent on each other but have different ways of operating and management. If you want to start a retail business, eCommerce, or brick-and-mortar, one of the most important considerations is inventory. Wholesale vs. retail customer experience . Wholesale vs. retail: operation costs.

Shipping Costs 52

Shipping Costs Payment Services Retail POS 52

Korona

DECEMBER 13, 2022

They’re dependent on each other but have different ways of operating and management. If you want to start a retail business, eCommerce, or brick-and-mortar, one of the most important considerations is inventory. Wholesale vs. retail customer experience . Wholesale vs. retail: operation costs.

Shipping Costs 52

Shipping Costs Payment Services Retail POS 52

Ecommerce Platforms

JULY 7, 2022

Automation : Automate and track the entire customer journey. Analytics: Review data like site visitors, leads, customers, contracts, ad campaigns, etc. Global eCommerce: Sell worldwide with payment processing available in 25 countries with PayPal and 11 countries with Stripe. Squarespace comes in second place.

Shopify 179

Shopify Payment Services Shipping Costs Merchant Services 179

Fabric

AUGUST 8, 2023

The digital marketplace continues to reshape the retail landscape, offering unparalleled convenience and access to a global customer base. In 2022, US e-commerce sales topped $1 trillion , while global e-commerce sales soared past $5.7 E-commerce is here to stay. What is Order Management? What is an order management system (OMS)?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130