Retail TouchPoints

JUNE 2, 2022

At its June 1, 2022 Investor Day, Levi Strauss and Co executives laid out an aggressive strategy to propel the company toward revenues of $9 to $10 billion by 2027, by doubling down on DTC and diversifying beyond denim. “We The company reaffirmed its expectations for fiscal 2022, with revenues expected to reach $6.4 billion this year.

eCommerce 260

eCommerce Customer Loyalty Presentation Consumer 260

GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity. Prioritizing channels with larger contributors to current traffic.

B2B 145

B2B eCommerce Payment Services Marketing 145

Omnisend

FEBRUARY 9, 2023

Reading Time: 6 minutes 2022 was an interesting year, revealing the start of challenges that are expected to continue through 2023. Among these challenges are war, global inflation, continued threats of a recession deep into 2023, and, for marketers, increased costs of digital advertisements with lower performance than previous years.

Hobbies 88

Hobbies eCommerce Marketing Leisure 88

RTP blog

AUGUST 23, 2019

A recent report published by Global Data estimates that the BOPIS market will be worth an estimated $10 billion by 2022, and account for an estimated 13.9% That’s all great news, but the question remains: where are all the mid-market guys? of total retail spend within the next four years. Why are they standing on the sidelines?

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

Retail TouchPoints

JUNE 8, 2023

Nearly half ( 49% ) of global CEOs in a 2022 PwC survey said that technology disruptors like AI, the metaverse and blockchain will impact profitability over the next 10 years. Finally, several sessions will reveal how Web3 can support brands in their quest to solidify customer loyalty.

Technology 267

Technology Customer Loyalty Omnichannel Consumer 267

lateshipment

MAY 26, 2022

With the help of real-time tracking, you can now empower your support reps to stay in the know of parcels that are error-prone, and proactively resolve them before customer impact. Such efforts can help you forge strong customer relationships and foster brand loyalty. Get customer feedback around their delivery experience.

Shipping Costs 130

Shipping Costs Shipping eCommerce Customer 130

Smile.io

NOVEMBER 17, 2022

Small Business Saturday is an excellent opportunity for small businesses to kick off the holiday retail season while building small business loyalty among its customers. Driving customer loyalty is essential for growth and stability in ecommerce. How to build loyalty on Small Business Saturday Implement a loyalty program.

Small Business Retail 81

Small Business Retail Social Media Omnichannel Customer Loyalty 81

Retail TouchPoints

JANUARY 2, 2024

The most significant shift in the loyalty sphere is consumers’ attitudes toward co-branded credit cards. Deloitte found that consumer interest in co-branded credit cards dropped 11% between 2022 and 2023. Additionally, less than 40% of Gen X or older respondents are looking to enroll in a credit card connected to a loyalty program.

Consumer 289

Consumer Shipping Costs Customer Retention Information 289

Smile.io

MARCH 8, 2024

billion in 2022 and is forecasted to reach $2,880.3 Unsurprisingly, China is a big player, with an ecommerce market worth $885.94 The US is in second place, with household names such as eBay, Walmart, and Amazon dominating the market.  billion visitors in 2022. Loyalty & Reward Program Insights from Smile.io

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

ESW

JUNE 6, 2023

Much like omnichannel capabilities give shoppers agency over their experience, when brands offer multiple ecommerce payment options, they remove barriers to purchase and empower the customer. Customers get the secure and streamlined shopping experiences they want.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Retail TouchPoints

JANUARY 25, 2023

In Q3 2022, ecommerce accounted for less than 15% of all retail sales. Most customers prefer to see a product in person before they make a buying decision, especially if the product is expensive, technical, or has multiple options. Provide space for customers to create. Welcome your brand community in a clubhouse space.

Retail 228

Retail Sporting Goods Department Stores Consumer 228

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 242

Payments Payment Services Customer Experience Social Media 242

Retail TouchPoints

JULY 20, 2022

Experts agree that the supply chain has more impact on the customer experience than ever before. So much impact, in fact, that supply chain snags and delivery delays are the leading cause for wavering customer loyalty. .

Supplies 304

Supplies Shipping Costs Customer Loyalty Technology 304

RetailMinded

FEBRUARY 20, 2023

Our tips for retail marketing will help you level up in 2023 for better sales and happier customers. Amplify Your Associates’ Reach via Social Marketing If you’re making the right hiring decisions, your sales associates should be prime examples of who you’d want as brand ambassadors.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

Smile.io

JANUARY 17, 2023

It’s officially 2023 and you know what that means–time to set new goals, dive into new projects, and build on the momentum you gained in 2022. But we’d be remiss if we didn’t take a moment to celebrate the wins we experienced in 2022. In 2022, Smile reached some pretty awesome milestones.

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 144

Consumer Payment Services Fulfillment Multi-channel 144

Smile.io

SEPTEMBER 1, 2022

At the heart of any business is its customers. Without them, you have no one to sell your products to and no one to organically market by word of mouth. And yet, poor customer service threatens $4.7 Too many brands seem to forget that behind the online shopping basket is a customer that is a thinking, breathing human being.

Payment Services 63

Payment Services Customer Marketing eCommerce 63

Smile.io

MARCH 13, 2023

They have been doing things differently ever since, including customer loyalty. Starbucks Rewards is often regarded as one of the best retail loyalty programs in existence and one of the most engaged among its members. According to a CNN report, by October 2022, there were 28.7 million active Starbucks reward members.

Payment Services 85

Payment Services Payments Mobile Omnichannel 85

Korona

JUNE 8, 2022

In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience. In addition, companies that excel in customer experience generate 4-8% more revenue than their market. . Retail Technology in 2022 with KORONA POS. 42% of U.S.

Technology 52

Technology Payment Services Payments Retail 52

Retalon

NOVEMBER 11, 2021

The pressure for transformation is coming from all sides, as consumers expect a more streamlined shopping experience, workers expect flexibility and modernity, and competitors like Amazon win more market share using cutting edge tech as their advantage. Consumer-centric retail increases customer loyalty by satisfying their needs and wants.

Shipping Costs 41

Shipping Costs Order Fulfillment Retail Fulfillment 41

Smile.io

FEBRUARY 2, 2024

has the world’s largest loyalty dataset, with 100,000 merchants.    For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022.  Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. . Marketing Management. Build customer loyalty with multi-tier reward systems.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Retail TouchPoints

OCTOBER 27, 2021

The holiday season has always been prime time for retailers to roll out new marketing campaigns, events and experiences that draw people to their stores — and keep them there. RTP: Do you have any closing tips or recommendations for retailers as we head into 2022?

Consumer 263

Consumer Supplies Fulfillment Technology 263

Retail TouchPoints

JUNE 7, 2023

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. augmented reality) to fully virtual (e.g.

Technology 276

Technology Retail Customer Experience Presentation 276

365 Retail

DECEMBER 7, 2021

Creating a Seamless Omnichannel Customer Experience. The omnichannel customer experience provides customers with a simple, easy-to-use shopping experience, regardless of whether you choose to shop online or in brick-and-mortar shops. . Providing Customers with a Personalised Retail Experience.

Small Business Retail 52

Small Business Retail Drop Ship Shipping Costs Retail 52

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. The answer is: on everyone — from marketing to sales to operations and customer service.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

365 Retail

FEBRUARY 18, 2022

If your organisation hasn’t yet made subscription boxes part of their omnichannel retail strategy, it’s time to do so. And if you have, let’s talk about how you can use your subscription box service to increase loyalty and optimise sales within other channels. Hello again, and again and again. billion by 2025.

Subscription 52

Subscription Gifts Beauty and Health Payment Services 52

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. Dynamic Yield informs that the English football club improved its mobile homepage conversions by 40% thanks to mobile web customization.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

Fabric

SEPTEMBER 5, 2023

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. In 2022, Statista reported that nearly two-thirds of US millennial consumers chose curbside pickup for their online purchases. What is Curbside Pickup?

Fulfillment 130

Fulfillment Omnichannel Merchant Services eCommerce 130

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Retalon

DECEMBER 8, 2021

In today’s market, putting the right fulfillment system in place gets you a competitive edge. In fact, the best order fulfillment processes become sources of revenue, profit, and even customer loyalty. For example; Amazon Lockers at Whole Foods Market stores give customers a local option for picking up their Amazon purchases.

Order Fulfillment 41

Order Fulfillment Merchant Services Fulfillment Shipping Costs 41

Smile.io

JANUARY 23, 2023

This competition means that food and beverage companies are ripe to benefit from creating customer loyalty. Here are 4 examples of effective loyalty programs in the food and beverage industry, split between DTC food products, small businesses, and major well-known food brands.

Food and Beverages 86

Food and Beverages Social Media Customer Loyalty Reference 86

Retail TouchPoints

MARCH 29, 2022

The 2022 Connected Consumer Series featured industry experts, thought leaders and practitioners prepared to share their wisdom with their peers, and spotlighted powerful examples from FILA, Lidl, Patagonia and other businesses. Why the Non-Purchaser Might be Your Most Important Customer. Tactical apparel retailer 5.11

Payment Services 229

Payment Services Merchant Services Omnichannel Consumer 229

Korona

SEPTEMBER 29, 2022

Don’t Underestimate The Importance Of CRM And Loyalty. The c-store industry is expected to grow at about a 5% compounded annual growth rate from 2022 through 2028. Before opening a convenience shop , you will obviously need to write a business plan that addresses your intended customer base. Omnichannel Sales .

Payment Services 52

Payment Services POS Point of Sale Food and Beverages 52

Kibo

JULY 2, 2014

From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava… B2C Commerce Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems.

Shipping Costs 62

Shipping Costs B2C B2B Shopping Carts 62

Retail TouchPoints

SEPTEMBER 7, 2023

The pace of technological change — as well as consumers’ increasing demand for always-on-shopping, anytime, anywhere — has left some retailers struggling to innovate digitally to meet customers’ evolving wants and needs. The customer experience is changing — and faster than ever.

Customer Experience 284

Customer Experience Technology Customer Retail 284

Kibo

JUNE 6, 2014

Unlike on-premise platforms, our flexible APIs enable easy and cost-effective implementation to get you up and running at the speed of market. With real-time inventory visibility, you can spend less time worrying about stock-out scenarios, and more time focusing on your customers.

Improvements 62

Improvements B2B B2C Webinar 62