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Gartner Survey Review: Digital Commerce Revenue Skyrockets with B2B Surpassing B2C

GetElastic

Based on evidence from 2021’s State of Digital Commerce Report, and 2020’s B2B Digital Commerce research, the survey examines digital commerce through the lens of multiple verticals and business models. By 2024, 15% of B2B organizations will use digital commerce platforms to support both their customers and sales reps in all sales activities.

B2C 146
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Customer Service is Personal, so Show Me the Love

Retail TouchPoints

An ecommerce pioneer with 30 years of experience, Lauren Freedman joined Bizrate Insights in 2023 as Executive Director, Content Marketing. She focuses on consumer research and developing marketing initiatives in the ecommerce vertical.

Live Chat 182
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Cyber Weekend Benchmarking Data: 2023 SaaS and Software Holiday Spend Report

FastSpring

And does it improve B2B sales too, or is it more just a B2C advantage? How B2B vs. B2C sales compare. FastSpring provides an all-in-one payment platform for SaaS, software, video game, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support.

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Best Headless Commerce Platforms in 2023

GetElastic

Editor's Note: This post was originally published on December 16, 2021 and has been updated for relevancy on June 2, 2023. This approach can give your teams the freedom, flexibility and scalability to build custom B2B commerce experiences and future-proof your business. But choosing a headless commerce platform isn’t easy.

Magento 147
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5 Reasons Why Every B2B eCommerce Site Should Take Lessons From B2C

SellBrite

From buying new sneakers on the GOAT app, to restocking paper towels via Amazon, to making the most of our cheat meals (I’m looking at you, way-too-greasy pizza) with UberEats, the way we as consumers buy things online is pretty similar: We realize we want or need something. What does this have to do with B2B ecommerce? The takeaway?

B2C 114
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Three Strategies to Employ in 2023 to Boost Retail Profitability in Spite of Inflation and Economic Uncertainty

Retail TouchPoints

Forrester predicts retailers, which are already facing operational and supply chain challenges, will react to the uncertainty in 2023 by shifting to managing rising costs by rolling back offers such as free returns or delivery, and investing in optimization technologies such as order management systems. Retail is already changing.

eCommerce 214
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eCommerce Expo 2023 Preview

365 Retail

Held on 27th and 28th September 2023 at ExCeL London, the event is expected to attract over 11,000 visitors and will feature more than 300 solution providers. His sessions will be particularly beneficial for businesses operating in the B2B space. Click here to view the full line-up and timings 2023 ecommerce expo conference programme.