Remove 2025 Remove Customer Experience Remove Mobile Remove Omnichannel
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Best Buy CEO Promises Enhanced Personalization, Physical Store Upgrades in FY2025

Retail TouchPoints

Best Buy will leverage its membership-based loyalty program to sharpen personalization efforts for its 2025 fiscal year, which began Jan. The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry. “We

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Ecommerce with Flair: Digital Tools for a More Inspiring Online Experience

Retail TouchPoints

By using high-quality images and videos of products, customers are drawn closer. While videos make for a more engaging customer experience, only 40% of product detail pages currently use video, according to the 2022 Omnichannel Retail Index. Aside from how the products are displayed comes how the customer discovers them.

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Amazon to Sell Hyundai Cars Online in 2024; Automaker Selects AWS as Cloud Provider

Retail TouchPoints

Additionally, Hyundai has selected AWS as its cloud provider, paving the way for the inclusion of advanced voice-activated Alexa functionalities in next-generation Hyundai vehicles in 2025. The automaker’s multiyear agreement to use AWS as its preferred cloud provider will allow it to migrate current on-premises applications to the cloud.

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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Despite these hardships, experts expect a rebound in local and international spending. “China is on track to become the world’s largest personal luxury market by 2025,” said Mei Chen, Director of Fashion and Luxury North America, UK and Northern Europe – Globalization Business, Alibaba Group, in an interview with Retail TouchPoints.

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Creating A Customer Experience Fit For a VIP: 6 Best Practices for Luxury Retailers

Sailthru

McKinsey projects that ecommerce will make up 19% of the luxury market by 2025 , up from 8% in 2016. Analyzing a customer’s web, mobile app and social engagements, you can use predictive models to determine what (and when) she’s likely to buy next. In March, the company also acquired a mobile clienteling tool called BevyUp.

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9 Crucial Headless Commerce Trends to Watch In 2023

GetElastic

With headless commerce, the front-end and back-end of an eCommerce platform are separated, allowing businesses to customize the presentation layer and integrate with other technologies more easily. trillion by 2025. They also play well with headless commerce setups and facilitate the building of complex omnichannel systems.

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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.