Forrester eCommerce
NOVEMBER 23, 2020
Whether you are a producer of enterprise technology or a consumer of it, if you have sent an email, bought a cell phone, or ordered a nice little gift online, you should care.
Kissmetrics
NOVEMBER 23, 2020
Suddenly you notice that none of your social media activity seems to be showing up at all. It’s like you don’t even exist on the site… Weird! Is it a bug? Every website suffers from them sometimes, and the interactive features can often be the first to go haywire. Server maintenance could also be the culprit. But another possibility is that you might have been “shadowbanned” (previously called ghostbanned).
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Forrester eCommerce
NOVEMBER 23, 2020
Understanding partner and buyer needs is paramount during 2021 planning. The current market disruption will have an ongoing impact on the channel, and channel marketers must cultivate acceptance and empathy toward partners and their buyers during these challenging times.
Kissmetrics
NOVEMBER 23, 2020
The skincare space makes over $17 million in revenue each year, and it’s expected to grow by 5.3% annually. And as people stay home more, the desire for self-care products, including skincare, continues to expand. This may make it the perfect time for brands to take a hard look at their skincare marketing strategies and seize on this growth. That’s exactly what Skincare by Alana did.
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Forrester eCommerce
NOVEMBER 23, 2020
Mobile apps have become the main touchpoint of banking relationships for millions of people and the starting point for many financial decisions and activities. Forrester data shows that 52% of Italian and 42% French online adults have done their banking on a mobile website or app in the past month. And mobile experiences impact business […].
Kissmetrics
NOVEMBER 23, 2020
Amazon reviews are a crucial part of customers’ decision-making process. Without the ability to touch, feel, and test a product in real life, consumers look to reviews to determine whether or not an item will fit their needs. In fact, a survey by Dimensional Research found that reviews impact the buying decisions of 90% of consumers. If you want to boost your e-commerce sales and you’re wondering how to get reviews on Amazon, then you need to make a strategic plan.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
NOVEMBER 23, 2020
lululemon athletica has promoted Meghan Frank to CFO, making her the first woman to hold the role at the company. She brings more than 20 years of experience within the retail industry, including four years at lululemon. Frank has been interim co-CFO at the athleisure retailers since April, holding the position alongside VP and Controller Alex Grieve.
Forrester eCommerce
NOVEMBER 23, 2020
Mobile apps have become the main touchpoint of banking relationships for millions of people and the starting point for many financial decisions and activities. Forrester data shows that 53% of UK online adults have done their banking on a mobile website or app in the past month. And mobile experiences impact business results: A good […].
Retail TouchPoints
NOVEMBER 23, 2020
CVS Health has named Neela Montgomery EVP and President of CVS Pharmacy/Retail, effective Nov. 30, with responsibility for overseeing the retailer’s 10,000 pharmacies across the U.S. Montgomery will report directly to Karen Lynch, who will become President and CEO of CVS Health in February 2021. Montgomery is a 20-year retail industry veteran whose most recent position was as CEO of Crate & Barrel , where she transformed the retailer’s online sales channel to account for more than half the c
Ecommerce Platforms
NOVEMBER 23, 2020
Here we look briefly at Chicago-based Braintree Payments, highlighting some of the features a merchant might consider when picking a payment processor. Today, Braintree is one of the biggest payment solutions in the landscape, offering an excellent selection of tools for business owners to explore. The company has offices all around the globe and appeals to small business owners and enterprise leaders alike.
Retail TouchPoints
NOVEMBER 23, 2020
You may have plenty of masks, floor markers and plexiglass to go with your holiday inventory and festive in-store music. But have you really considered what your frontline needs to execute during this very different holiday shopping season? Pandemic fatigue is spilling over into the retail experience. People are tired of rules and restrictions. Your greeters are getting screamed at about personal and constitutional rights because they asked people to wear masks.
RetailDive
NOVEMBER 23, 2020
Shoppers' behaviors are changing and will continue to do so. To stay connected with shoppers, brands must find new ways to connect with them, wherever they are.
Retail TouchPoints
NOVEMBER 23, 2020
While news of potential COVID vaccines has many retailers anticipating a return to in-store shopping in 2021, this year’s Q3 financial results show that consumers’ hunger for ecommerce shows no sign of being sated. Companies with strong online and omnichannel offerings were once again rewarded for their efforts, while those that have fallen behind in these areas continued to struggle — though their catch-up ecommerce efforts are starting to pay off.
TalkingRetail
NOVEMBER 23, 2020
Shopping from a local business this Christmas could double the amount of money that stays in the local community, new research reveals. The study, commissioned by Visa, found that for every £10 spent with a local business, more than a third (£3.80) stays within the area. The research also found that currently Brits spend just.
Speaker: Jason Cottrell and Brian Walker
The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.
Retail TouchPoints
NOVEMBER 23, 2020
Caleres plans to close 133 Naturalizer stores by the end of January 2021 and adjust its back-office infrastructure as the shoe retailer shifts to a digital focus. Additionally, Famous Footwear will continue its own recovery effort under newly-minted President Michael Edwards. Like many apparel retailers, Caleres has been struggling under the pandemic, with net sales down 18.3% year-over-year for Q3 2020.
RetailDive
NOVEMBER 23, 2020
Marketing to young shoppers this holiday season will look different — and create different winners — but much of their core values have stayed the same.
Retail TouchPoints
NOVEMBER 23, 2020
CVS Health has named Neela Montgomery EVP and President of CVS Pharmacy/Retail, effective Nov. 30, with responsibility for overseeing the retailer’s 10,000 pharmacies across the U.S. Montgomery will report directly to Karen Lynch, who will become President and CEO of CVS Health in February 2021. Montgomery is a 20-year retail industry veteran whose most recent position was as CEO of Crate & Barrel , where she transformed the retailer’s online sales channel to account for more than half the c
RetailDive
NOVEMBER 23, 2020
With apparel sales sliding and e-commerce more important than ever, these retailers were expected to scramble. Their third quarter showed otherwise.
Retail TouchPoints
NOVEMBER 23, 2020
Caleres plans to close 133 Naturalizer stores by the end of January 2021 and adjust its back-office infrastructure as the shoe retailer shifts to a digital focus. Additionally, Famous Footwear will continue its own recovery effort under newly-minted President Michael Edwards. Like many apparel retailers, Caleres has been struggling under the pandemic, with net sales down 18.3% year-over-year for Q3 2020.
TalkingRetail
NOVEMBER 23, 2020
Philip Morris has launched a new Heets variant for its IQOS heated tobacco system. Heets Teak is the eighth addition to the Heets range and offers a “toasted tobacco taste with nutty aromas”. Each variant is available in packs of 20, retailing at £5, and will be available from December. Nielsen data has found that.
Retail TouchPoints
NOVEMBER 23, 2020
lululemon athletica has promoted Meghan Frank to CFO, making her the first woman to hold the role at the company. She brings more than 20 years of experience within the retail industry, including four years at lululemon. Frank has been interim co-CFO at the athleisure retailers since April, holding the position alongside VP and Controller Alex Grieve.
Ecommerce Guru
NOVEMBER 23, 2020
Reliance Jio Infocomm Limited is an Indian telecommunications company and has achieved a firm place in almost every industry in India. Now in partnership with Facebook, the company has introduced an e-commerce website called Jiomart. JioMart is an e-commerce site that was launched in January by Reliance Industries but is not yet open in all countries of the world.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
RetailDive
NOVEMBER 23, 2020
The e-commerce giant is suddenly at something of a disadvantage as Black Friday approaches and fulfillment promptness remains a worry.
TalkingRetail
NOVEMBER 23, 2020
Oil brand Crisp ‘n Dry is launching a new pack design to celebrate its 50th anniversary, supported by a TV campaign. The new design highlights the brand’s “key messages”, including its 100% rapeseed oil offering and high in Omega 3 health credentials. To support the new design, the brand is running a TV advert to.
RetailDive
NOVEMBER 23, 2020
In an effort to raise money for Feeding America, the brands are encouraging consumers to use Instagram Reels to record videos of themselves caroling.
TalkingRetail
NOVEMBER 23, 2020
More than four million illicit cigarettes have been uncovered in Glasgow warehouse. In addition, further investigations led to a tobacco factory in Hamilton, South Lanarkshire, which was dismantled with the seizure of two industrial mixing machines, a tobacco shredding machine, packaging, and 45kg of tobacco. In an operation supported by Police Scotland, three men from.
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Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt
RetailDive
NOVEMBER 23, 2020
Future holiday shopping seasons will likely have more in common with 2020 than with 2019, writes Euromonitor International's Amanda Bourlier.
TalkingRetail
NOVEMBER 23, 2020
A parliamentary petition, which seeks to protect retail staff from violence, threats and abuse, has passed 80,000 signatures following the annual Respect for Shopworkers Week. Usdaw is continuing to campaign for the 100,000 signatures that should trigger a parliamentary debate. Paddy Lillis, Usdaw general secretary, said: “Respect for Shopworkers Week is our opportunity to publicise.
RetailDive
NOVEMBER 23, 2020
The retailer will open a fleet of flagship stores internationally starting in 2021.
TalkingRetail
NOVEMBER 23, 2020
Many of the UK’s biggest food manufacturers have criticised the government’s plan to ban online junk food advertising in an attempt to tackle childhood obesity. The Food and Drink Federation (FDF), UK Hospitality, and the Advertising Association have written to the prime minister highlighting their concerns regarding the proposal. The letter is co-signed by a.
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