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How to Conduct a Competitive Analysis for Your Online Business [with Templates]

BigCommerce

This is known as competitive analysis. Although performing a competitive analysis isn’t rocket science, it does go beyond the few simple Google searches needed to identify and categorize your competitors. . How to Conduct Your Competitive Analysis. Where are their social media icons positioned? Get Started Now.

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Capitalizing on Livestreaming’s Growth Potential: Expert Advice for Newbies

Retail TouchPoints

During the sales period, 62 influencer and retailer-run livestream channels surpassed RMB 100 million ( $14.2 million ), according to Retail TouchPoints analysis of the shopping holiday. Executives seeking hard numbers about livestreaming’s power can look to Alibaba’s 11.11 festival in 2022 for proof. Who is our target consumer?”

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How Technology Affects Communication

Kissmetrics

Many of the processes we automate involve communications, e.g., email marketing, messaging/chatbots, and social media engagement. Approximately six in ten Americans use video chat platforms for social or work purposes. Monitor Brand Mentions on Social Media. Social Media Communication Automation.

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Salesforce Einstein for marketing: essential applications and features

365 Retail

Marketing analytics Salesforce Einstein Analytics, now known as Tableau CRM, provides a suite of artificial intelligence and machine learning tools that enable businesses to explore, visualize, and analyze data from multiple digital marketing channels.

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Now or Never: The Importance of Implementing an Omnichannel Strategy

Retail TouchPoints

Offline support, such as the traditional customer service phone call, remains a great channel for two opposite use cases: to answer quick questions, such as “do you have that shirt in size 10?” Because customers have readily adopted online communication channels, these three service options are essential to your success.

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The 5 Benefits of E-Commerce Automation

Kissmetrics

Think about those mundane tasks you have to do over and over again, including data entry, customer emails, social media, and more. You can also create customer service layers, from self-service to live chat with a customer service agent. The more you can automate, the more gets done even without you. Conclusion.

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Wix eCommerce review: The ultimate guide for 2023

Omnisend

This article is a comprehensive analysis of the features and services provided by Wix eCommerce. To help you better understand its potential for contributing to the growth of your online business, we have conducted an analysis of its many features and user-friendliness. The online live chat support saved my day!”