Kibo

DECEMBER 10, 2020

In a MarketingCharts article , B2B marketers noted that there are a variety of hurdles to setting up scalable B2B personalization in their organization. For example, B2B companies often cite a lack of data about clients and prospects. B2B organizations also note that they worry they don’t have enough scale.

B2B 117

B2B B2C Improvements Article 117

BigCommerce

JULY 11, 2017

Joel Gross, CEO of Coalition Technologies , an ecommerce design + marketing agency that has worked to increase the organic visibility of multi-million dollar brands including Spinning.com and Pink Lily, walks you through how to build the B2B SEO strategy your company deserves, without the confusion. B2B vs. B2C SEO: What’s the Difference?

SEO 416

SEO B2B Shipping Costs B2C 416

GetElastic

JULY 19, 2019

It’s ultimately the better substitution for “really” or “very”; therefore this article is going to be very quick. Miller gave us the low-down on what personalization means for B2B organizations and the challenges it poses for B2B ecommerce practitioners. What does personalization mean for B2B?

B2B 140

B2B B2C eCommerce Channel 140

Kissmetrics

NOVEMBER 19, 2021

Finding prospective customers or “leads” for your business is no easy task. What’s more, customers evolve, so you must constantly adapt your strategy to suit your customers’ expectations. What’s more, customers evolve, so you must constantly adapt your strategy to suit your customers’ expectations.

Webinar 297

Webinar Social Media B2C B2B 297

Ecommerce Platforms

APRIL 3, 2020

While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. According to Statista, the B2B eCommerce market worldwide is worth $12.2 That’s more than 6 times the value of B2C ecommerce. trillion (as of 2019).

eCommerce Platforms 160

eCommerce Platforms B2B Payment Services Shipping Costs 160

GetElastic

AUGUST 18, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. Below are some of the major Market-Driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy.

B2B 145

B2B eCommerce Payment Services Marketing 145

Groove

FEBRUARY 2, 2022

What Is Customer Acquisition? When analyzing customer acquisition vs retention , it’s important to distinguish between the two. First, we have customer acquisition which involves all of the steps that an eCommerce or brick and mortar business takes to attract new customers and convince them to purchase. Con: The cost.

Customer 150

Customer Customer Retention Merchant Services PPC 150

SellBrite

OCTOBER 16, 2019

trillion worldwide with online merchants so far in 2019, and B2C ecommerce — or business-to-consumer electronic commerce — sales are only expected to increase in coming years. In fact, B2B ecommerce , or business-to-businesses electronic commerce, is predicted to reach $6.7 B2B Ecommerce: What is it? Consumers have spent $3.53

B2B 90

B2B eCommerce B2C Merchant Services 90

Kissmetrics

NOVEMBER 30, 2020

When your human team has trouble managing your customer service needs with sticky notes and cluttered inboxes, you need a new solution. Customer service software lets you keep all of your tasks in the right baskets without losing track of anything. It also boosts your customer satisfaction and lightens your agents’ load.

Live Chat 239

Live Chat Customer B2B Social Media 239

GetElastic

APRIL 23, 2019

Imagine a customer service experience where the business representative is always available, friendly and equipped to handle any inquiry you send their way. They have quickly taken over customer service functions for a growing number of businesses. The B2C Experience.

Customer Experience 155

Customer Experience Payment Services Customer B2B 155

Inflow Insights

OCTOBER 14, 2021

If you want to develop powerful B2B eCommerce strategies to attract and convert your customers, you’ll need to invest in a few key areas. In this post, we’ll explain 11 online marketing strategies that B2B eCommerce stores should take advantage of, based on our decades of experience helping all kinds of businesses market themselves.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

GetElastic

NOVEMBER 14, 2019

Carla Gonzales is no stranger when it comes to B2B digital transformations. There is a huge need in the B2B market to build a digital presence, to create at least a website and a mobile app, so that customers have a self-service option and can order what they need 24/7 no matter where they are.

B2B 118

B2B eCommerce Mobile B2C 118

Inflow Insights

APRIL 3, 2020

Powerful B2B eCommerce marketing strategies get developed through a process of continual improvement in a number of different areas. These three digital marketing practices are important for B2C buyers, and today’s online B2B buyers expect a shopping experience that is similar to B2C. Get in touch.

B2B 78

B2B eCommerce Marketing eCommerce Marketing 78

MagentoBrain

MAY 23, 2023

Welcome to this post "From Amazon Business to Alibaba: The Top B2B E-commerce Examples to Learn." In today's digital age, having an online presence is crucial for businesses to thrive, and this is especially true in the B2B space. Alibaba Alibaba is a Chinese e-commerce giant that operates in the B2B and B2C space.

eCommerce 52

eCommerce B2B Payment Services Shipping Costs 52

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

Customer 88

Customer Customer Retention Social Media X-cart 88

GetElastic

FEBRUARY 4, 2020

Whether it is to better understand customers or business processes, data is a driving force in most digital transformations. Gonzales recently shared her experience in the ebook, Getting Started with B2B Ecommerce. All companies can have messy data, but B2B companies especially can have a hard time with data management and governance.

B2B 186

B2B EDI B2C eCommerce 186

Ecommerce Platforms

MARCH 27, 2020

If you are a manufacturer, wholesaler, distributor or otherwise engage in B2B sales, you can’t help but notice the trend to more online sales. According to Forrester research, 74% of B2B buyers research more than half of their purchases online. Statista predicts B2B eCommerce to reach $3 trillion by 2024. Who is Oro Inc.?

B2B 195

B2B eCommerce Platforms Multi-channel B2C 195

Retail TouchPoints

JANUARY 31, 2023

Almost a quarter of a century ago, a groundbreaking article in Harvard Business Review heralded the dawn of the “fourth stage economy” — one in which the spotlight would be shone directly on consumers’ expectations of immersive brand experiences. It can be applied across the customer journey, before, during and after they buy.

Technology 281

Technology B2C Consumer Social Media 281

Ecommerce Platforms

JULY 12, 2021

Most B2B companies still choose to trade offline – currently, the offline B2B industry generates a massive $6.7TN annually. However, for smaller offline B2B businesses, moving to the online world is no small feat. The marketplace changes, customer needs shift, and technology evolves; in short, things online move fast.

Merchant Services 151

Merchant Services Payment Services B2B B2C 151

GetElastic

DECEMBER 31, 2021

If you've ever found yourself scratching your head at a 3-letter acronym in an ecommerce related article or document, this post is for you. Roll over any acronym to see its title, or click its link to see a full definition.

Payment Services 148

Payment Services eCommerce EDI Payments 148

BigCommerce

JUNE 21, 2018

They’re selling automotive parts, accessories, and service online for everything from sportbikes to trucks for both B2C and B2B buyers. Below we’ve highlighted 13 automotive brands that are focused on creating exceptional customer experiences by designing ecommerce sites that drive sales, revenue, and market share. CruiseMaster.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

RetailMinded

JANUARY 3, 2022

Let’s take a look at how you can go about earning loyalty from prospects with the aid of automated outreach solutions that include ample customization options. B2C vs B2B. For example, B2C brands frequently overlook LinkedIn as a suitable platform for outreach, even if it is hugely influential in the B2B space.

B2C 52

B2C B2B Social Media Article 52

Kissmetrics

JANUARY 27, 2021

70% of consumers prefer to learn about a product from an article rather than an ad , and 4x more would rather a video than an article. Roughly 24% of marketers plan to increase their spending on content marketing in both B2B and B2C. Notice that they all benefit the customer in some way. That’s key. Useful to them.

Marketing 311

Marketing Social Media Blog B2C 311

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. Gary Vaynerchuk: Chairman of VaynerX , CEO of VaynerMedia , Angel Investor, Serial Entrepreneur.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Blue Acorn

SEPTEMBER 27, 2017

70% of Enterprise customers use Magento for either solely B2B or hybrid B2B/B2C commerce and Forrester predicts B2B ecommerce sales in the US to reach $1.13T by 2020 representing 12.1% which includes Magento B2B features and functionality. B2B Need: Parent / Child Order Approvals. of all sales.

Magento 53

Magento B2B Merchant Services Shipping Costs 53

Kissmetrics

MARCH 12, 2018

86% of B2C and 91% of B2B marketers are using content marketing according to the 2018 State of Content report from CMI. 70% of consumers prefer to learn about a product from an article rather than an ad , and 4x more would rather a video than an article. Notice that they all benefit the customer in some way.

Marketing 205

Marketing Social Media B2C B2B 205

Kissmetrics

AUGUST 25, 2020

In this article, I cover: What to look for in a PPC agency How to work with them for maximum results Steps to finding the right agency My top five recommendations. Some excel at specific advertising types, while others specialize in creating excellent customer experiences across every platform. Let’s dive in!

PPC 279

PPC Multi-channel Social Media B2C 279

Digital Doughnut

OCTOBER 3, 2023

Businesses across multiple sectors are waking up to the transformative potential of blockchain, particularly in the realm of customer experience (CX). This article delves into how blockchain is revolutionising CX, underpinned by solid statistics and compelling numbers.

Customer Experience 52

Customer Experience Technology Cryptocurrencies Customer 52

Ecommerce Platforms

JANUARY 4, 2019

Personalization and Customer Engagement. For instance, chatbots can fulfill a number of customer service needs, from answering questions about a product to discussing a complaint. AI and chatbots also learn from customer conversations and evolve to better assist in a user’s personalized ecommerce experience. billion by 2021.

eCommerce 223

eCommerce Payment Services B2B BigCommerce 223

GetElastic

SEPTEMBER 14, 2021

But even with all these new beginnings, one thing remains the same, consumers will be SHOPPING - And as such Elastic Path continues to innovate and make updates to our products to ensure that brands are able to provide the best eCommerce shopping experiences for their customers. And Promotion Enhancements. Catalog Composer.

B2C 113

B2C B2B Gifts Management 113

BigCommerce

MARCH 31, 2017

This article was written in collaboration with Gorilla Group , which contributed heavily to the 9 actionable tips you’ll read through below. Their team works with category-leading brands looking to launch B2B as well as Direct-to-Consumer including Cargill, Citizens of Humanity and Dollar Tree. B2B Ecommerce Misconceptions.

B2B 402

B2B eCommerce B2C Merchant Services 402

Groove

NOVEMBER 25, 2019

This has allowed HubSpot to expand its service offerings - keeping its customers, and their customers, as the main focus. HubSpot can help B2B and B2C marketing strategy with three main tools: Marketing Hub, Sales Hub, and Service Hub. HubSpot Tools. Who is a Good Fit for HubSpot? Service Hub. Sales & CRM.

BigCommerce 312

BigCommerce B2B eCommerce Marketing 312

Retail TouchPoints

JUNE 7, 2023

Sensory design is now recognized as a powerful sales tool — the senses play a critical role in human perceptions and can create positive experiences that delight and engage customers. Key takeaways: SETs enable brands to craft exemplary customer experiences online by appealing to consumers’ multisensory perception. virtual reality).

Technology 270

Technology Retail Customer Experience Presentation 270

Kissmetrics

OCTOBER 8, 2020

Recent research in an article by Evinex states that marketers who record their strategies are 538% more likely to complete tasks on time. Step 1: Understand Your Customers. Your marketing efforts’ ultimate purpose is to reach the most customers and get them past the sales funnel. Why Use a Marketing Calendar?

Marketing 363

Marketing Social Media Document Article 363

Ecommerce Platforms

AUGUST 10, 2021

At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. How to Attract, Convert and Retain Your Customers. She serves thousands of partners globally and millions of customers.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

GetElastic

NOVEMBER 6, 2019

It’s ultimately the better substitution for “really” or “very” ; therefore this article is going to be very quick 😉 Wicked Quick are weekly roundups or recaps on commerce-focused topics and issues. Now that the B2B Next show has wrapped for 2019, were there industry insights that surprised you?

B2B 74

B2B B2C eCommerce Article 74

Kissmetrics

MARCH 9, 2021

Forty-seven percent of B2B marketers found lead scoring to be effective , with 54 percent pointing to predictive lead scoring effectiveness. The more complex the decision, the longer your average conversion time from prospect to customer. It becomes known as a business that takes care of its customers at every stage.

B2B 257

B2B Information Marketing Improvements 257