BigCommerce

JUNE 21, 2018

They’re selling automotive parts, accessories, and service online for everything from sportbikes to trucks for both B2C and B2B buyers. And others still are updating their online storefront channels and launching multi-channel initiatives to increase market share. Some of these brands are brand new to the space.

Automotive 367

Automotive eCommerce Accessories BigCommerce 367

Kissmetrics

NOVEMBER 30, 2020

The Top 7 Options for Customer Service Software. How to Choose the Best Customer Service Software for You. When you get the right features in your software, you boost your team’s ability to create positive customer relationships and increase customer satisfaction. Customer Preference.

Live Chat 239

Live Chat Customer B2B Social Media 239

GetElastic

DECEMBER 16, 2021

This holistic approach of Composable Commerce helps businesses translate their investments in modern MACH-based technologies into business value. Company Overview: Commercetools is the world’s leading platform for next-generation B2C and B2B commerce. Can all commerce platforms support a “headless” approach? Number of Employees: 80.

Magento 113

Magento B2C Merchant Services B2B 113

Kibo

JULY 24, 2020

Good ecommerce can scale up or down easily and grow with companies as they expand their offerings and expand to new online channels. This year, Digital Commerce 360 found that more than 60% of the Top 1000 retailers use an ecommerce platform, and that 46% say it’s a top-three technology. Personalization does.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

Kibo

APRIL 26, 2022

Instead, consumers continued shopping in multiple ways using multiple channels, with online sales growth up 14% in 2021 from the previous year. Microservices facilitate good customer experiences in a few ways. Build engaging shopping experiences. That translates to speed, convenience, and friendly human service.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

BigCommerce

MARCH 31, 2017

Their team works with category-leading brands looking to launch B2B as well as Direct-to-Consumer including Cargill, Citizens of Humanity and Dollar Tree. By all the most recent reports, analysts have forecasted that global B2B ecommerce revenue will top $6.7 B2B ecommerce alone had already surpassed $5 trillion in revenue.

B2B 402

B2B eCommerce B2C Merchant Services 402

Ecommerce Platforms

FEBRUARY 23, 2021

Since Enterprise companies have more demands to deal with, including higher order numbers and more customers, they need more software too. Some companies use open-source technology to build the functionality that they need from scratch, while others search for off-the-shelf ecommerce solutions that come with their own enterprise option.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

PFS

DECEMBER 6, 2017

Conflict is on the rise in commerce today – and I am referring to a particularly pernicious type that sows confusion and strains sales: Channel conflict. Paths to purchase are increasingly multi-directional. Direct and indirect channels can co-exist peacefully. Many manufacturers struggle with channel conflict.

Channel 56

Channel B2B Multi-channel B2C 56

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Whisbi

OCTOBER 14, 2019

The key to its success is the continuous enterprise-level workflow customization and the great customer experience of its platform. The company has unparalleled experience working with global enterprises in telecommunications, automotive, travel, insurance, and banking. Whisbi is perfectly set up to capture this market.”.

Telecommunications 40

Telecommunications Automotive Multi-channel Social Media 40

Ecommerce Platforms

OCTOBER 27, 2022

The organization works with both B2B and DTC customers, ensuring products are delivered to consumers as quickly as possible. Using powerful shipment technology, ShipBob essentially puts your fulfillment process on autopilot, offering quicker and more effective ways to connect with your customers. Go to the top.

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

Kibo

MAY 19, 2014

Why Customer Care Will Win the Sale Consumers are largely motivated by one thing: Price. And with the proliferation of omnichannel technology in the retail space , today’s shopper can easily access product information anytime, anywhere, making it easier than ever to find the best deals.

Customer 62

Customer Multi-channel B2B Omnichannel 62

ESW

JANUARY 22, 2020

Combining cloud-based software with real-life business services like fulfillment, marketing or customer service, allows DTC eCommerce brands to outsource entire processes or divisions at scale, without any of the traditional costs such as salaries. A lack of technology in the supply chain. More sent packages mean more issues.

Shipping Costs 78

Shipping Costs Payment Services Fulfillment Shipping 78

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. The solution is relevant to both B2B and B2C brands and can seamlessly replace or enhance your current integrations, processes, plugins, and systems.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

GetElastic

JANUARY 28, 2022

The blog series kicked off with a focus on their first prediction, the impact of unified commerce ; while the second installment sheds light on how B2B eCommerce organizations are and should be tackling digital optimization with the customer experience at the forefront. Looking for a B2B eCommerce Solution?

B2B 78

B2B eCommerce Multi-channel Customer Experience 78

Ecommerce Platforms

OCTOBER 14, 2019

That's the global B2B ecommerce revenue forecast for 2020. The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. If you want to make it big as a B2B ecommerce business in 2020 , you have to adapt, change, and change fast.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Payoneer

FEBRUARY 22, 2023

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. TradeDepot’s B2B model has attracted $13 million in investment, and Foodlocker has achieved significant revenue growth.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

JULY 22, 2022

The B2B sector (including manufacturing) is no exception, with sales across digital commerce sites , log-in portals and marketplaces surging by 18% between 2020 and 2021, to top $1.6 They need to think about what customers really want, and how quickly they can deliver and adapt to these changing market demands. trillion last year.

B2B 306

B2B Multi-channel Demo Travel 306

Kibo

OCTOBER 18, 2021

Every retailer wants their customers to have the best possible customer experience with their brand, and a disappointing CX is now a major turn-off for consumers. But what’s the best way to achieve it in a highly competitive, multi-channel world? . What Makes for a Great Ecommerce Experience?

Customer Experience 62

Customer Experience eCommerce Customer Multi-channel 62

eCommerceFuel

AUGUST 24, 2018

And I’m talking, of course, about running your own multi-level marketing scheme. The other thing I found that can take a lot of resources to manage is just the technology side of things, and how to keep the customer experience uniform. Without all the physical product hassles. It’s been fun. WooCommerce.

B2B 34

B2B WooCommerce Banking eCommerce 34

GetElastic

JANUARY 10, 2018

But what about personalization for B2B (business to business) sales? In 2016 Gartner predicted that B2B companies that incorporate personalization into digital commerce will increase revenues by 15%. However, B2B marketing and sales often must address a board room of decision makers, any one of whom may block or veto a sale.

B2B 141

B2B Multi-channel B2C Customer Experience 141

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. Customization options allow businesses to build more unique and personalized shopping experiences for customers.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Ecommerce Platforms

JANUARY 4, 2023

Headless ecommerce platforms stand as one of the powerful tools business leaders can potentially use to delight and convert their customers. These unique tools give organizations endless freedom to create fully bespoke shopping experiences across multiple channels, without compromise. commerce, Gatsby.JS for Vue developers.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Ecommerce Platforms

NOVEMBER 16, 2021

Wholesale and B2B orders. You can deliver the kind of amazing service your customers are looking for. Red Stag works best with retailers looking to ship heavier, bulky packages through a range of sales channels. As well as direct-to-customer, FBA, and B2B preparation tools, Bezos also has an ultra-fast delivery strategy.

Shipping Costs 196

Shipping Costs Fulfillment Shipping Multi-channel 196

Fabric

SEPTEMBER 12, 2023

Headless commerce lets brands deliver seamless experiences across sales channels, providing a consistent customer journey regardless of where and how a customer embarks upon it. This liberates developers from using a single technology or programming language to develop applications. What is Headless Commerce?

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

Ecommerce Platforms

JULY 21, 2020

Inventory management software is one of the top items on any entrepreneur’s must-have technology list (and for a good reason). TradeGecko promises today’s brands a powerful and customizable experience for online inventory management. However, The company also has a reputation for some poor customer service. B2B platform support.

Payment Services 104

Payment Services Shipping Costs Payments Order Fulfillment 104

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Technology. Omni-Channel Management. What is customer experience?

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Kibo

MARCH 2, 2023

According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. Also, the North American B2B eCommerce market is expected to hit $1.8 In the ever-evolving world of eCommerce, manufacturers are constantly seeking ways to improve their online presence and reach customers more effectively.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

GetElastic

AUGUST 25, 2021

APIs can be described as the connective tissue that enables a multi-solution architecture to deliver business value. Today's digital economy makes multi-channel the expected norm of buyers, even more so after the pandemic. . Recap on API Business Models, 2012. API business models define how companies make money from using APIs.

Payments 148

Payments Payment Services eCommerce Multi-channel 148

Retail TouchPoints

MARCH 30, 2023

One of the key technologies powering this rapid adoption is ChatGPT, which can enable personalization, at scale, above and beyond what was previously possible, including unlocking real-time recommendations using chatbots. UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities.

POS 294

POS Omnichannel Webinar Point of Sale 294

Ecommerce Platforms

JULY 15, 2020

Wholesale and B2B orders. There’s automatic order grouping available, multi-channel customer support, and the option to get multi-channel customer support through email, phone, and social media too. 2-day delivery for happier customers. Multi-channel customer support.

Order Fulfillment 241

Order Fulfillment Fulfillment Payment Services Shipping Costs 241

GetElastic

MARCH 14, 2022

A collection of migration services & tools , built based on our experience with Salesforce migrations, that reduces the time and effort spent migrating. Multi-vendor solution assurance, Composable Commerce XA™ , that de-risks the investment in multi-vendor, Composable Commerce for first-time adopters.

Payment Services 78

Payment Services Multi-channel Payments Workshop 78

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. Bring B2B Complexity Online. Monolithic technology stacks were expensive and time consuming to maintain. And much more.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

GetElastic

AUGUST 23, 2021

A rapidly growing emerging business looking to scale up to $50M -to- $100M in revenue might be feeling the need to advance their investment in technology, but they may not know the scope, skills, and architecture required to build and manage a solution that can provide the control and customizations to differentiate its brand.

eCommerce 148

eCommerce Magento Shopify Technology 148

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Ecommerce Platforms

MARCH 9, 2023

Zoho CRM supports: B2C companies : B2C companies with shorter customer lifecycles can access features like instant surveys, lead management, marketing automation and more. B2B companies : Zoho CRM supports B2B brands in maintaining and building stronger client relationships with deal tracking, payments, and reports.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

Optimizely

JANUARY 30, 2018

That’s despite the fact that research from the CMO Council and Netsertive revealed that 94% of marketers think that providing an omnichannel customer experience is crucial to business success. A study from IDC also showed that consumers who shop on multiple channels have a 30% higher lifetime value. data) in order first.

Omnichannel 191

Omnichannel eCommerce Marketing Marketing eCommerce 191