GetElastic

AUGUST 17, 2020

This post is an excerpt from Brian Beck's Billion Dollar B2B Ecommerce: Seize the Opportunity , available now. The process of choosing an Ecommerce platform can seem overwhelming, particularly for B2B organizations that have little internal expertise or experience in Ecommerce. Form a customer advisory board.

Document 113

Document eCommerce Platforms B2B eCommerce 113

Retail TouchPoints

AUGUST 7, 2023

While company web stores are essential, digital marketplaces take simple sales to the next level by offering businesses more opportunities to engage with customers. With a B2B or B2C marketplace, you benefit from an ecosystem of buyers and sellers. In the B2B space, you can pay a monthly fee for a PC, the software and other products.

Subscription 245

Subscription B2B Mobile Customer Experience 245

Retail TouchPoints

JUNE 15, 2023

Earle, who talks a mile a minute and with a refreshing candor about not just his successes but his shortcomings, blind spots and missed opportunities, spoke on the topic “Building Brand Hysteria, Customer Loyalty and Memorable Experiences.” Hearing customers’ excitement and their frustration helps us make better decisions.

B2C 313

B2C Customer Loyalty B2B Customer 313

Retail TouchPoints

JULY 14, 2023

The AI industry continues to evolve rapidly with the introduction of ChatGPT, Google Bard, Bing Chat and Jasper, to name a few. This applies across the customer shopping journey, from customized recommendations to predicting consumer behavior and product demand as well as creating more seamless omnichannel experiences.

eCommerce 237

eCommerce Order Fulfillment Fulfillment Multi-channel 237

PFS

JUNE 13, 2017

Increasingly, B2B companies that fail to go digital are being left behind by competitors – and, yes, this includes the ever-present threat of Amazon. According to McKinsey & Company, digital leaders in the B2B space generate five times more revenue than the rest of the B2B field. The Amazon effect. Get started today.

B2B 58

B2B Channel Technology Customer Loyalty 58

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. Search Engine Optimization Experts. Andrew Youderian: Founder of eCommerceFuel.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Wiser

OCTOBER 11, 2023

Key Features: Personalized marketing, direct interaction with customers, diverse product offerings. Pros: Large customer base, higher sales volume, greater market share. Cons: Intense competition, high customer acquisition costs, need for continuous innovation.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

Kissmetrics

OCTOBER 5, 2020

This boosts customer loyalty and makes people feel more of an affinity with your brand. Joseph Studios focuses on non-paid social media promo for B2B and B2C clients, which includes activities, such as customer engagement and community building. 5 Social Media 55 — Best for Industry-Specific Marketing.

Social Media 363

Social Media B2B Document Information 363

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. .

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Smile.io

MARCH 8, 2024

The Guide to Setting Up a Loyalty Program for Shopify Plus Learn how the top Shopify Plus brands create a loyalty program that customers love. Learn from the top ecommerce brands in different industries. Loyalty & Reward Program Insights from Smile.io Loyalty & Reward Program Insights from Smile.io

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

RTP blog

APRIL 9, 2018

And it’s these capabilities that Nordstrom, and other industry leading retailers, will continue to double down on to meet consumers’ rising expectations. These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

GetElastic

APRIL 7, 2022

It was full of long-overdue meetings between old friends and colleagues in the industry, a chance to make new connections, and be inspired by the passion, dedication, and ingenuity of the players in the industry.?. 3) Customer Loyalty is Evolving. Elastic Path was in the thick of it, even taking over the Vegas strip.

Customer Loyalty 147

Customer Loyalty Channel Events Technology 147

ROI Revolution

MARCH 12, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g. 2020 Industry Updates: Google Search, Amazon Business, and Macy’s Retail.

eCommerce 204

eCommerce Shipping Costs Events Social Media 204

Ecommerce Platforms

JULY 21, 2021

Shift4Shop boasts over 21 years in the industry, but you might not recognize it under its current name. Features like loyalty reward programs, B2B and wholesale customization, email marketing, affiliate programs, and gift registries are included from the get-go. There's limited customization for template designs.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Omnisend

JANUARY 8, 2024

You can send post-purchase emails and drip campaigns based on customer data and behavior. These timely emails make customers feel valued, understood, and appreciated. It also sets the tone for a strong and lasting relationship Birthday and anniversary series : Celebrate the customer’s special occasions.

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

DECEMBER 1, 2021

Step 1: Create an ideal customer profile (ICP) An ICP is a framework of the kind of company or consumer you'd like to work with. Let’s say you’re a B2B business that’s in search of leads. When creating an ICP, ask yourself questions such as what industry your ideal client works in and how they spend most of their time.

B2B 76

B2B Social Media Reference Information 76

Kibo

MAY 20, 2014

Perfect Sync empowers your support and sales associates to access up-to-the-minute product and order information and offer targeted promotions and save-the-sale appeasements—culminating in increased brand loyalty and sales. This year, eMarketer predicts eCommerce revenue will reach $794.50 Happier shoppers.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Omnisend

MAY 3, 2023

While customers expect to receive a welcome email when they sign up, B2B brands can take this opportunity to introduce their company, its values, and its products or services. While newsletters can feature industry news, Fiverr uses email newsletters to share how they helped other businesses achieve their goals.

Marketing 147

Marketing Download White Paper Recommendation 147

Ecommerce Platforms

MARCH 7, 2022

On top of that, you can issue custom discounts and vouchers to boost consumer loyalty, attract new customers, and increase customer spending. As well as that, you can run customer loyalty programs rewarding shoppers with points for every purchase they make. Wholesale/B2B.

Payment Services 104

Payment Services Shipping Costs Download Shipping 104

FastSpring

APRIL 16, 2019

For B2B businesses, 9% of monthly recurring credit card transactions fail on average and, for B2C businesses, the number is closer to 14%. Research has shown that members of customer loyalty programs generate between 12 percent and 18 percent more revenue , meaning longer subscription times and less churn. Probably not.

Subscription 73

Subscription Payment Services Payments Shipping Costs 73

Kibo

JUNE 24, 2014

With the ability to implement industry-leading solutions more quickly and cost-effectively, even the fathers of on-premise computing have taken some of their offerings and solutions to the Cloud. But risk and length of annual downtime have been steadily decreasing. Happier shoppers. See how Kibo can boost your business.

B2B 62

B2B B2C Shipping Costs eCommerce Platforms 62

Ecommerce Platforms

SEPTEMBER 16, 2019

Above all, the acute competition in the ecommerce industry is never easy. Google Trends feeds you with industry-focused reports that abundantly, help you out with marketing campaigns. Customer Loyalty Program. This is one of the most common ways to maintain repeated customers. Business-to-Business(B2B).

eCommerce 172

eCommerce Merchant Services Payment Services Shipping Costs 172

GetElastic

NOVEMBER 12, 2019

Although much has been made about how Amazon—and ecommerce in general—is reshaping the world of retail, this seismic shift has far wider consequences on both B2C and B2B vendors. Customer expectations have evolved and, in many cases, surpassed what merchants can deliver. All B2B customers are also B2C consumers.

Customer Loyalty 109

Customer Loyalty Improvements B2C B2B 109

Pivotree Blog

FEBRUARY 27, 2024

By Chantal Schweizer Strong data is essential for a positive B2B customer experience. Failure in any of these areas leads to customer confusion and frustration, a trend increasingly visible in B2B. Strategic data content plays a crucial role in elevating B2B customer experience. What does strong data mean?

Customer Experience 52

Customer Experience B2B Customer eCommerce 52

Smile.io

SEPTEMBER 10, 2020

Build trust and establish industry expertise by determining a publishing cadence that works best for your business. Why Content Marketing Is Important for your Small Business’ Success Determining a marketing strategy for your business comes with so many questions.What will appeal most to my customers?

Consumer 46

Consumer Social Media SEO Webinar 46

Ecommerce Platforms

OCTOBER 14, 2019

That's the global B2B ecommerce revenue forecast for 2020. The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. If you want to make it big as a B2B ecommerce business in 2020 , you have to adapt, change, and change fast.

B2B 132

B2B eCommerce Payment Services Multi-channel 132

eCommerce CEO

JANUARY 20, 2019

Business to Business (B2B): You are selling to organizations, corporations and non-profits rather than individual customers. Marketplace: You are acting as a middleman by bringing businesses and (B2B or B2C) customers to one website. Look for any recent industry reports on your market of choice. Opportunities.

eCommerce 89

eCommerce Shipping Costs Payment Services Payments 89

Smile.io

JULY 28, 2020

While it's important to tap into new markets, keeping your existing customers loyal requires much less effort, time, and resources. And the best way to do this is through a customer loyalty program. Starbucks has one of the most successful loyalty programs of all time. He is passionate about all things B2B SaaS.

Food and Beverages 46

Food and Beverages Customer Marketing Games 46

Kissmetrics

AUGUST 6, 2021

I’ll give you a few good reasons: boosts loyalty helps drive referral marketing increases ROI increases average order value (AOV). Speaking of ROI, research shows that a mere 5 percent increase in customer retention can boost your revenue by over 25 percent, depending on the industry, product, and other factors.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Korona

JANUARY 30, 2023

And when they come back to the receipt, it also syncs all of their loyalty points and the purchases they’ve made in your store. Read also: 7 Key Reasons to Get a Retail Point-Based Customer Loyalty Program The bLoyal integration allows you to load gift cards, redeem loyalty orders, create a shipping order, and more.

POS 52

POS Merchant Services Other Payment Services 52

Korona

MARCH 23, 2023

5 Coffee Shop POS Features To Brew Up Business Future Of Cloud-Based POS: Trends in the Point of Sale Industry 26 Must-Have Retail POS Software Features For Retail And SMB Owners Wrapping Up Square POS In conclusion, Square is an effective and reliable POS system, but there may be better fits for some businesses. Click below to learn more!

POS 52

POS Merchant Services Payment Services Payments 52

Payoneer

FEBRUARY 22, 2023

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. TradeDepot’s B2B model has attracted $13 million in investment, and Foodlocker has achieved significant revenue growth.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

FastSpring

MAY 13, 2021

While this number can vary by industry, it’s also been shown that abandoned-cart emails can recover up to 30% of lost sales. You can then design remarketing emails to convert potential customers into actual customers. Increased customer loyalty. Estimated Time to Reduced Number of Pages: 1-24 hours per product.

Payment Services 79

Payment Services Shopping Carts eCommerce Mobile 79

BigCommerce

FEBRUARY 13, 2018

Business-to-Business (B2B). B2B ecommerce relates to sales made between businesses, such as a manufacturer and a wholesaler or retailer. Most often, business-to-business sales focus on raw materials or products that are repackaged or combined before being sold to customers. Training the New B2B Buyer. E-Commerce.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

BigCommerce

NOVEMBER 13, 2017

Customer Loyalty. Customer Lifetime Value. What we got back were hundreds of submissions from online brands building visionary developments that drive growth opportunities, solve business challenges, and deliver outstanding customer experiences above and beyond traditional online retail. Silver Jewelry Club has you beat.

eCommerce 411

eCommerce Jewelry EDI Shipping Costs 411

Kissmetrics

JANUARY 17, 2018

In a Kissmetrics post that explains how SaaS marketing differs from other types of marketing, Neil Patel writes, “If you are a B2B SaaS marketer, think of yourself in different terms from mere ‘marketer.’ Think of yourself as an industry savant — the one who possesses and dispenses information.”.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Omnisend

FEBRUARY 8, 2023

Best email automation software and tools The following email automation software and tools are listed based on our survey into what is used most across all industries. 5 Active Campaign B2B and B2C companies with email experts ❌ $29/month G2: 4.6/5Capterra: 5 GetResponse Small businesses across industries ✅ $15/month G2: 4.2/5Capterra:

Shipping Costs 78

Shipping Costs Recommendation B2C B2B 78