Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Returning customers also benefit your reputation, strengthening your market position.

Customer 88

Customer Customer Retention Social Media X-cart 88

GetElastic

SEPTEMBER 7, 2021

What about B2B eCommerce Subscriptions? Historically B2B businesses have centered around personal relationships between the business and their accounts. This reality has made B2B businesses laggards when it comes to adopting digital technology. Let's talk subscriptions. Top Four Benefits of eCommerce Subscriptions for Brands.

Subscription 148

Subscription eCommerce Shipping Costs B2B 148

Kissmetrics

MAY 18, 2021

According to Unbounce , 70 percent of consumers report a slow load time decreases their chance of buying. For example, an e-commerce website looking to sell more products , a B2B business may want to increase demo appointments or drive email sign-ups. From that same cohort, 32.3 How to Create a CRO Program. Here’s how to get started.

eCommerce 280

eCommerce SEO Improvements Document 280

Smile.io

MARCH 8, 2024

When the live commerce experience personalizes suggestions and services to its target audience, you are also more likely to see improvements in customer retention rates. Whether you are working with B2C ecommerce platforms or B2B ecommerce platforms , there are a number of infrastructure challenges.

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

Omnisend

APRIL 15, 2021

In fact, Omnisend’s Ecommerce Statistics Report showed that some conversion rates increased more than 100% in 2020 compared to 2019. Hosted by Kunle Campbell, The 2x Eccommerce podcast teaches you customer retention strategies and how you can turn prospective customers into loyal customers. 2X Ecommerce podcast.

eCommerce 78

eCommerce Shopify B2B Customer Retention 78

Kissmetrics

SEPTEMBER 8, 2020

If you’re running a restaurant, for example, you may want to pay attention to your customer acquisition costs, repeat visits, customer retention, and the offers that brought customers back. If you’re focused on B2B sales, you’ll want a B2B specialist. They practice what they preach.

SEO 271

SEO Multi-channel Mobile B2B 271

FastSpring

AUGUST 15, 2019

When B2B/SaaS company Lumension had their marketing budget slashed by 30%, they knew they had to get creative to keep their sales funnel full. Strategy #4: Nurture Your Current Customers. Customer retention. Looking after your current customers makes sense. What a Successful Retargeting Campaign Looks Like.

White Paper 68

White Paper Customer Retention B2B Social Media 68

ROI Revolution

NOVEMBER 20, 2019

There are also tons of ways machine learning can upgrade your website , from personalization and optimized search results to fraud reduction and customer service. 77% of B2B marketers say branding is crucial for growth ( source ). It’s no wonder that more than half of companies use it.

Marketing 60

Marketing Social Media Customer Retention Presentation 60

Powerinbox

JANUARY 8, 2020

While this is very useful and beneficial for a B2C company, large Business-to-Business (B2B) companies will not be able to leverage the same systems designed for B2C use as successfully simply due to the difference between the two customers. Problems with B2B at scale. Improve user retention with relevant, regular content.

B2B 64

B2B B2C Customer Retention Improvements 64

FastSpring

APRIL 26, 2022

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. Half of the reports he studied showed an average annual churn rate of 10%. It’s the opposite of customer retention.

Payments 141

Payments Subscription Payment Services Definition 141

Kissmetrics

JULY 18, 2017

If I get customer acquisition costs right, then I’m making sure I’m doing the right thing from a cash perspective.”. This is important because even a (relatively minor) customer retention rate bump of just 5%, you can increase your profits by 25% to 95%. Product ID coordination on all your channels? Proper integrations?

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

BigCommerce

AUGUST 8, 2017

For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer. Where Facebook Advertising Shines.

Social Media 420

Social Media Shipping Costs Multi-channel B2B 420

GetElastic

JANUARY 13, 2022

No surprise that today’s shopper is driving the omnichannel experience; or the idea that we meet the customer where they are. These businesses stand to benefit from focusing on improving customer experiences, a key finding in the report highlights that reducing customer effort increases revenue.

Omnichannel 78

Omnichannel Customer Retention Social Media Customer Experience 78

Inflow Insights

JULY 12, 2018

When evaluating the features of marketing automation systems, we focus on three areas: publishing, emailing and reporting. Omni-channel marketing reports. The company bills its solution as a “ Customer Retention & Predictive Marketing Automation Platform.” Social media monitoring and management. Detailed Analytics.

eCommerce Marketing 160

eCommerce Marketing eCommerce Marketing Payment Services 160

Kissmetrics

FEBRUARY 24, 2021

While the terms B2B (business-to-business) and B2C (business-to-consumer) marketing may sound similar, they differ vastly in practice, especially when it comes to paid social media. Before we dig into the different strategies, let’s take a deeper look at the differences between B2B and B2C. What is B2B Paid Social Media?

Social Media 279

Social Media B2C B2B Consumer 279

Smile.io

MAY 12, 2023

Daily Karma is an online B2B marketing platform that makes this easy for ecommerce brands. Top 10 Examples of Social Responsibility as a Customer Retention Tool Social responsibility is a huge priority for consumers. Here is a list of the 10 best socially responsible initiatives for customer retention.

Shipping Costs 85

Shipping Costs Shipping Customer Retention eCommerce 85

eCommerceFuel

FEBRUARY 16, 2021

Higher customer retention. We’ll get further into the details but first, a short definition: A wholesale price is a discounted price that you offer to customers who buy in bulk. Businesses that buy at a wholesale price and sell to consumers at a higher price (B2B). In 2019 , the B2B e-commerce market was valued at US$12.2

eCommerce 59

eCommerce Shipping Costs B2C B2B 59

Smile.io

MAY 11, 2023

Aside from the benefits of improving the state of the world, integrating corporate social responsibility into your brand will improve your customer retention and earn more profits. Chief Growth Officer at Sifted, Caleb Nelson shares some insights from their 2023 Ecommerce Sustainability report.   Data source.

Shipping Costs 46

Shipping Costs Shipping eCommerce Travel 46

Kibo

MAY 14, 2014

eBay has reported that more than half of their online sales touch mobile devices. Forrester reports that 23% of customers purchase from a manufacturer’s website via mobile or tablet. In sum, whether you’re a brand or retailer, your customers are searching for your products online—often using a mobile phone or tablet.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Kissmetrics

AUGUST 16, 2021

an e-book, a report, software) on your landing page, you’ve got to ensure that your messaging (copy) and offer are in sync. If you’re a B2B marketer, one of the most effective ways to generate qualified leads, apart from word-of-mouth referrals, is webinars. Retaining the customer is important if the business wants to thrive.

Webinar 349

Webinar Social Media Blog Books 349

Ecommerce Platforms

JANUARY 14, 2020

B2B: This stands for Business-to-Business. A B2B transaction happens between two businesses. One company is usually the seller while the other is the customer. View at a glance, all the conversion reports. You need to keep the demand flowing in and maintain your customer retention gameplan. Issue refunds.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Ecommerce Platforms

OCTOBER 24, 2022

A report from HubSpot, and a range of other brands looked at data from 1,600 marketers in 2021. According to the report, 77% of companies saw an increase in their email marketing engagement in 2021. While this metric is slightly different among other reports, the ROI for email remains extremely high. ( billion worldwide.

Marketing 196

Marketing B2B B2C Mobile 196

Email Audience

APRIL 8, 2022

They’ve been in business since 2003, serving B2B, B2C, and eCommerce customers. ActiveCampaign is built on the idea of driving growth with better customer experiences. And so they’ve created marketing and sales tools for lead generation, lead conversion, and customer retention.

Marketing 59

Marketing Live Chat Events Management 59

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. Published March 12, 2020.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. In this report , uncover full-funnel strategies, an in-depth analysis of programmatic ad types, & more to unravel the mysteries behind programmatic. Consumer spending habits returning to normal.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. In this report, you’ll uncover full-funnel strategies, an in-depth analysis of programmatic ad types, and more so you can profit off of this channel’s meteoric rise. April 22 update. March 2 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2022

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Home Depot Quarterly Earnings Report). How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% growth estimate from August 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JULY 1, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. In this report , uncover full-funnel strategies, an in-depth analysis of programmatic ad types, & more to unravel the mysteries behind programmatic. April 22 update. March 2 update. to reach $9.92

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. Claim your copy! May 6 update. April 22 update. March 2 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

OCTOBER 7, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. How B2Bs have changed their digital ad strategy in light of COVID-19. US digital ad spend for B2B grew 32.5% B2B digital ad spend for 2021 is expected to be 20% higher than previous estimates.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. We’ll keep reporting the COVID-19 + ecommerce news that is relevant to your brand to help you weather the storm. COVID-19 + ecommerce: B2B stats. B2B ecommerce sales have grown from $1.1

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. COVID-19 + ecommerce: B2B stats. When it comes to B2B marketplaces, 89% are buying at least the same amount or significantly more. B2B ecommerce sales have grown from $1.1 Bloomberg ).

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

APRIL 8, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021. COVID-19 + ecommerce: B2B stats. Published March 12, 2020.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

OCTOBER 1, 2020

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. According to reports from CNBC, Geekwire , and BusinessInsider , Amazon Prime Day 2020 has now been rescheduled to October in the wake of the ongoing coronavirus pandemic. Published March 12, 2020.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

SEPTEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. New report: 2021 Holiday Success Plan for Brands. Jewelry, lodging, and department stores saw the biggest yearly sales growth compared to the other sectors measured in Mastercard’s SpendingPulse Report.

eCommerce 78

eCommerce Social Media Payment Services Payments 78