GetElastic

AUGUST 10, 2021

With the global adoption of mobile devices, expansion of IoT, and dynamic behavior of customer buying habits, it’s become more important than ever for brands to take a holistic, interconnected approach to their customer’s digital experiences. Starbucks & Dunkin Donuts. Bank of America. Zurich Insurance Group.

Omnichannel 148

Omnichannel Multi-channel Banking Food and Beverages 148

Retail TouchPoints

SEPTEMBER 8, 2023

Rue21 will tap into learnings from his experiences at these organizations, especially his technology strategy expertise, to further enhance the brand’s customer journey and “optimize its platforms to support growth and enhanced interactions with rue21’s diverse community,” according to a company statement.

Fashion 229

Fashion B2C B2B Customer Experience 229

Retail TouchPoints

AUGUST 29, 2023

What was a surprise-and-delight experience for customers two years ago is now an expectation. For example, according to Forbes , 71% of B2C customers expect companies to deliver personalized interactions and 70% are frustrated when they don’t. And when that expectation isn’t met, it’s a big problem.

Multi-channel 217

Multi-channel Retail Customer Experience Customer Data 217

GetElastic

JANUARY 13, 2019

The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common — a focus on creating an exceptional customer experience, rather than just selling a product. As a result, customer expectations as a whole are evolving.

Customer Experience 150

Customer Experience Customer Multichannel Social Media 150

Kibo

JUNE 10, 2021

Omnichannel commerce is a strategy that connects every sales channel that consumers use to interact with a retail brand. An omnichannel strategy seeks to deliver a cohesive message across all channels. It also delivers personalized experiences by unifying data collected across touch points. . Download the findings. Click Here.

Omnichannel 62

Omnichannel Multichannel Social Media Channel 62

365 Retail

JUNE 19, 2023

Akeneo , the Product Experience company, today released its 2023 B2C Survey: Product Experience Satisfaction Around the World , an annual mission to understand how consumers make decisions when buying products, how product experiences impact those decisions and what product information is important to them.

Consumer 73

Consumer B2C Merchant Services Omnichannel 73

Retail TouchPoints

DECEMBER 21, 2023

Every checkout experience should reflect four key traits about the shopper: Who they are : Are they a first-time or repeat shopper? B2B or B2C? Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands. They just have to put it into action at checkout. Member or non-member?

Payments 243

Payments Retail Shipping Costs Social Media 243

GetElastic

DECEMBER 28, 2021

In Gartner’s latest “Survey Analysis: Digital Commerce Revenue Skyrockets With B2B Surpassing B2C” report, they share the same phenomenon. According to their analysis: 67% of respondents are doing both B2B & B2C in some capacity. Second, there are also two B2C platforms. And we aren’t the only ones witnessing this trend.

B2C 148

B2C B2B Technology Channel 148

GetElastic

JUNE 2, 2023

With a headless architecture, your brand can create compelling commerce experiences by choosing your preferred content management system ( CMS ), digital experience platform DXP, and other technologies such as Angular or React front-end frameworks. Headless commerce provides a flexible way for businesses to approach eCommerce.

Magento 147

Magento B2C B2B BigCommerce 147

Optimizely

AUGUST 9, 2018

Some traditional retailers and CPG brands have begun to adopt new technologies and realize the full potential of ecommerce and direct-to-consumer. For many B2C brands, the customer is the center of the world. But despite this, many brands make a lot of assumptions about what their customers want and need. Is it a coupon?

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Optimizely

MARCH 13, 2018

Since you want to spend as much time as possible learning the latest trends and new technologies in B2C business, you have to figure out what sessions will be most valuable for your B2C business. We want to make your life easy as B2C marketer and so we combed through every session for the absolute best.

B2C 150

B2C Omnichannel Shipping Costs eCommerce 150

GetElastic

APRIL 11, 2023

The world of commerce is evolving rapidly, and brands need to keep up with the latest technologies and trends to stay ahead of the game. One of the most powerful recent commerce technologies is headless commerce. These technologies can also automate back-end processes like inventory management and order fulfillment.

Payment Services 147

Payment Services Payments Social Media Mobile 147

Forrester eCommerce

JULY 27, 2017

Digital retail theater is becoming reality for consumers as retailers rush to find ways of attracting and retaining store customers. It’s the combination of original retail theater – entertainment, novelty, and engagement – with digital technologies and services to create the next level of in-store experience.

Technology 257

Technology Customer Retail Consumer 257

Kibo

JANUARY 10, 2023

Whether you’ve been relying on a legacy or homegrown system, upgrading your technology stack with a headless eCommerce solution is a time-consuming and complex task. You can also use this RFP template to select the final set of vendors you invite for an in-person or virtual interview and demonstration. Download Template.

eCommerce 62

eCommerce B2C Download B2B 62

Kibo

FEBRUARY 24, 2022

Microservices enable Ecommerce businesses to move away from the rigid all-in-one monolithic systems that make it difficult—if not impossible—to keep up with changing trends in consumer shopping behaviors, expectations, and the need for seamless omnichannel experiences. What is ecommerce microservices architecture?

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

Optimizely

MAY 15, 2018

But, with more than 130 sessions and more than 600 technology vendors, it can be difficult to pick out what you should see, what topics and trends will be most valuable to your ecommerce brand, and where you should focus. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. What’s Next: Social.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

365 Retail

APRIL 4, 2024

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. It is a digital gateway to the full product assortment, to specialist advice, and to moving one stage along the customer journey.

Multichannel 59

Multichannel Merchant Services Retail Supplies 59

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Now, consolidating gains can help retailers focus on the customer experience to improve loyalty and potentially capture new markets. Examine Your Marketing Technology Stack.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Pivotree Blog

JULY 5, 2023

“The tire distribution industry has seen significant shifts in recent years, including the emergence of private label tires, and advanced use of data, analytics and technology logistics,” said Denis Gallagher, Vice President IT, Groupe Touchette.

B2B 52

B2B Customer B2C Supplies 52

Ecommerce Platforms

AUGUST 10, 2021

At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. What will Participants of 2021 Make it Big Virtual Conference Learn?

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Kibo

APRIL 26, 2022

A pivot to omnichannel shopping is also being adopted by consumers. Microservices facilitate good customer experiences in a few ways. Adding new fulfillment and payment options, expanding to new channels like mobile, and scaling these services quickly means you can keep up with customer expectations and stay competitive.

Payment Services 62

Payment Services Marketing Multi-channel Mobile 62

GetElastic

DECEMBER 16, 2021

This holistic approach of Composable Commerce helps businesses translate their investments in modern MACH-based technologies into business value. Company Overview: Commercetools is the world’s leading platform for next-generation B2C and B2B commerce. Can all commerce platforms support a “headless” approach? Commercetools.

Magento 113

Magento B2C Merchant Services B2B 113

Ecommerce Platforms

FEBRUARY 23, 2021

Since Enterprise companies have more demands to deal with, including higher order numbers and more customers, they need more software too. Some companies use open-source technology to build the functionality that they need from scratch, while others search for off-the-shelf ecommerce solutions that come with their own enterprise option.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Kibo

FEBRUARY 13, 2023

It’s the foundational concept behind any composable technology, including composable commerce. PeakActivity is a partner to many brands to help them with growth in eCommerce and innovative technology experiences. They started working with us in 2016 to build a customer experience for an omnichannel furniture shopper.

Home Furnishings 62

Home Furnishings Customer Experience Omnichannel Demo 62

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. Pivotree SKU Build has been created to deliver fully enriched and curated SKUs.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

GetElastic

SEPTEMBER 15, 2021

Deliver a smoother B2B experience. Joinn Bryan Beck and ecommerce experts from Amazon Business and Elastic Path as they discuss the key to delivering a smooth B2B omnichannel experience. 69% of B2B buyers are willing to pay more for a personalized experience. Improved brand reputation. Watch the Webinar.

B2B 146

B2B eCommerce Customer SEO 146

Kibo

JANUARY 15, 2023

After years of weak performance and increasing demand from shoppers for seamless customer experiences, Molly Langenstein, Chico’s FAS CEO and President, stepped in and embarked on a three-year vision. “We Part of that plan was switching to a modular, composable eCommerce solution to deliver seamless customer experiences.

Shipping Costs 62

Shipping Costs Customer Experience Fulfillment Technology 62

Kibo

JULY 24, 2020

This year, Digital Commerce 360 found that more than 60% of the Top 1000 retailers use an ecommerce platform, and that 46% say it’s a top-three technology. Some are embedded in much larger supply chain offerings that include in-store technologies. . No wonder that there are so many different options to choose from.

eCommerce Platforms 117

eCommerce Platforms Payment Services Payments eCommerce 117

GetElastic

OCTOBER 21, 2022

This is a comprehensive list of top eCommerce experts and influencers with expertise in search engine optimization, branding, digital marketing and growth, digital commerce transformations , B2B eCommerce , and digital commerce technology. Check Out More Content. Digital Commerce Transformation Experts.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Kibo

OCTOBER 8, 2021

By now, most retailers understand that customer experience (CX) is a priority when it comes to ecommerce. Providing an excellent online shopping experience is even more important than the quality of the product or service, per nearly two thousand businesses in a recent SuperOffice survey. US consumers spent 32.4

eCommerce 62

eCommerce Fulfillment Omnichannel Department Stores 62

Optimizely

JUNE 29, 2017

Razorgator is based in California, has over 1 million customers, and has sold over 3.5 Although the Razorgator team was already achieving growth by making the most of their existing email marketing technology, they knew it was limiting their potential to do even more. million tickets to more than 250,000 events. The Problem.

B2C 150

B2C Events Channel Customer Data 150

Pivotree Blog

FEBRUARY 27, 2023

“The findings from the report suggest there is lots of opportunity for commerce platforms to better serve their customers and help them deliver frictionless commerce to their end users,” says Pivotree CEO, Bill Di Nardo.

Supplies 52

Supplies Management eCommerce Platforms Shipping Costs 52

Kissmetrics

MARCH 30, 2018

Interestingly, this growth pattern is not solely a retail B2C phenomenon. trillion, which is 235% higher than B2C. The shopper is more technologically advanced than ever before and is empowered to drive disruptive changes in traditional retail business. You have probably heard the term omnichannel before.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

Kibo

JULY 12, 2022

Retailers switch eCommerce platforms for a wide range of reasons, shifting to new technology for more scalability, security, flexibility, and (of course) new functionality. Make sure you understand how the platform supports the end-to-end customer experience. future proofing). Does it fit within your budget?

eCommerce 62

eCommerce eCommerce Platforms B2C Order Fulfillment 62

Forrester eCommerce

JUNE 3, 2021

Forrester defines cross-channel campaign management (CCCM) as “enterprise marketing technology that supports customer data management, analytics, segmentation, and workflow tools for designing, executing, and measuring campaigns for digital […].

Channel 235

Channel Management Customer Data Technology 235

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Start free today See pricing What is a repeat customer?

Customer 88

Customer Customer Retention Social Media X-cart 88

Ecommerce Platforms

AUGUST 17, 2022

HubSpot’s software covers everything from sales and marketing tools to technology for customer service. HubSpot is a true innovator in the technology world, best-known for delivering a huge variety of tools for business leaders looking to compete in an evolving world. Best Overall CMS. HubSpot CMS. Visit site. Full review.

Management 104

Management Payment Services Magento SEO 104