Smile.io

MARCH 12, 2020

Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be! Challenge customers with gamification.

Customer Retention 46

Customer Retention Customer Beauty and Health Subscription 46

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Smile.io

AUGUST 11, 2020

This way both your customers and the revenue from their orders are retained. That sounds like an easy enough strategy, but how exactly do you nudge customers in the direction that you want? Here are a few tips: 1. Too many steps will make customers demand their money back out of frustration with the process, not the product.

Customer Loyalty 54

Customer Loyalty Customer Shipping Costs Shipping 54

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Returning customers also benefit your reputation, strengthening your market position.

Customer 88

Customer Customer Retention Social Media X-cart 88

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? Including customer success stories is a great way to inspire new customers to strive for that success in their own fitness journey.

Customer Loyalty 69

Customer Loyalty Customer Travel Customer Retention 69

lateshipment

AUGUST 13, 2021

This gives you little to no control over the quality, which significantly impacts customer loyalty and store reputation Hard to build your brand : When customers receive the product, they only care about the product, and not the shopping experience since you’re just the messenger. 6 top tips to prepare your dropshipping store.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

Omnisend

APRIL 15, 2021

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. As a store owner, you might think: “Why do I need a loyalty program?” The answer is simple—loyalty programs are essential for improving customer retention and ROI.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

BigCommerce

FEBRUARY 1, 2018

Productivity Tips for Business Owners. For example, let’s say that one of the tasks you want to delegate is creating content for your business blog. Want more productivity tips and applications? Feedly : Organize all the blogs and publications you like to read via a simple (and pretty) RSS feed. Follow the Best Blogs.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Smile.io

JULY 7, 2023

Loyalty Landscape: If Your Business Can’t Survive Without Ads, it’s Dead What would happen if you turned off all your ads? Blog Mike Rossi 2. Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. Blog Jonathan Roque 4.

Customer Retention 87

Customer Retention Blog Customer Experience Jewelry 87

Smile.io

FEBRUARY 23, 2022

The key to creating these brand advocates is a little something called loyalty marketing. And while having a customer loyalty program is a great tool, it’s not the end all be all. Loyalty marketing involves every part of the customer journey and when done correctly is a great growth strategy.

Marketing 75

Marketing Customer Loyalty Customer Retention Social Media 75

lateshipment

NOVEMBER 26, 2023

Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

lateshipment

MARCH 9, 2022

Late and inaccurate deliveries have a direct impact on your reputation, customer loyalty, and bottom line. Here’s a killer tip for you. The post How to Deal With Shipping Delays appeared first on Lateshipment.com Blog. Last but not the least, here are some facts to defend our statement. Track Your Shipments in Real-Time.

Shipping Costs 246

Shipping Costs Shipping eCommerce Customer Retention 246

lateshipment

FEBRUARY 3, 2023

Thus, it is clear that while acquiring new customers is important, retaining existing ones is often more profitable and cost-effective in the long run. Thus, e-commerce brands must start prioritizing customer retention over acquisition, as it is the best move to make. Still not convinced? Why, you ask? Here’s why.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

Shopping Signals

MARCH 21, 2023

Hey there ecommerce entrepreneurs, I’m here to share some amazing tips on how you can boost your online sales. In this article, I’ll be giving you the inside scoop on how to make sure your website stands out from competitors and gets noticed by potential customers.

eCommerce 52

eCommerce SEO Improvements Mobile 52

Payoneer

FEBRUARY 22, 2019

While bringing in new customers is important, over 40% of a business’s profits come from existing customers. As a result, customer retention is just as important, if not more so, then acquisition. Put Customer Experience First. Implement a VIP Program.

Customer Retention 20

Customer Retention Customer Shipping Costs Social Media 20

Smile.io

MAY 4, 2022

If the discount has an expiration date, you’ve now built urgency with the customer, but we’ll discuss the importance of that later in this article. Reward customer loyalty A customer may only return to your online store so many times before they explore other options. Blog Gabrielle Policella 3.

eCommerce Marketing 76

eCommerce Marketing eCommerce Marketing Customer Retention 76

Smile.io

JUNE 1, 2022

Sure, a fantastic product will give you a head start when it comes to loyalty, but it doesn’t guarantee anything. Existing customers vs. new prospects graphic. Image Source: Antevenio Your post purchase customer experience can make a huge difference to your customer retention rate.

Customer Experience 90

Customer Experience Improvements Customer Customer Retention 90

Kissmetrics

DECEMBER 8, 2020

An ad asking someone to read a blog post would promote website engagement because blog posts typically see longer session times than other pages. This is measured through metrics like customer loyalty and repeat business. This is a score based on how many customers like your brand and how many see room for improvement.

Mobile 363

Mobile Social Media Article Payment Services 363

Smile.io

OCTOBER 25, 2023

Launch your loyalty program in minutes LAUNCH A BRANDED LOYALTY PROGRAM FOR YOUR ECOMMERCE BRAND Get Started How to set up a loyalty program Through a Smile loyalty program , you can offer rewards, discounts, or other incentives as a way to acquire, engage, and most importantly retain customers.

Shopify 73

Shopify Social Media Blog eCommerce 73

Payoneer

FEBRUARY 22, 2023

This will help build customer trust and credibility and ultimately increase customer retention and loyalty. Partnering with other reputable brands in your industry can help build credibility and customer trust.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Smile.io

FEBRUARY 24, 2023

As we enter a period of economic uncertainty, one thing will be more important than anything else for small business owners–customer retention. When customers are spending less on discretionary purchases, it’s important to emphasize loyalty. The next step is customer engagement.

Customer Retention 75

Customer Retention Customer Social Media Merchant Services 75

Smile.io

MAY 15, 2023

What is a Repeat Customer and Why are they Profitable? We all know that repeat customers are more profitable. We go over how much your repeat customers are worth! Blog Jonathan Roque Impulse shoppers are receptive to recommendations and are always looking for their next exciting purchase. But just how profitable are they?

Shipping Costs 81

Shipping Costs Arts Blog Social Media 81

Omnisend

DECEMBER 15, 2020

Proper implementation of an omnichannel customer support strategy has a significant impact on a company’s revenue and can bring with it other benefits and advantages, including: Faster resolution of customer cases. Reducing agents’ time handling customer requests. Higher customer satisfaction rates.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Omnisend

APRIL 26, 2021

Read on for the biggest furniture ecommerce trends and tips to help you grow in 2021. With 30% of customers saying that they would happily make a purchase directly through social media channels, this kind of integrated social commerce is sure to become more common in the near future. 3 Tips For Implementing Furniture Ecommerce Trends.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Omnisend

APRIL 28, 2021

Enter retention marketing—the difference between constantly struggling to attract first-time buyers and comfortably selling to loyal customers. Many will often reference impressive numbers with retention marketing, like how increasing customer retention by 5% leads to a 25% to 95% boost in profits. Post-Purchase.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

Ecommerce Platforms

JANUARY 2, 2019

This allows you to share blog updates from an RSS feed using Mailchimp. At the automation step, Mailchimp helps you build your brand, sell more stuff and boost customer loyalty. Furthermore, you can bring your blog to readers through the RSS-to-email feature. Boosting customer loyalty. Plain-text campaigns.

Marketing 99

Marketing eCommerce 3dcart Volusion 99

Smile.io

FEBRUARY 1, 2022

How to Build a Rewards Program in Apparel Customer loyalty is always in fashion Smile.io | Easy-to-use loyalty programs for small businesses Beauty and skincare 7. By branding your “loyalty … The Smile.io Blog Patrick Trochaniak Hair care 10. Come for the hair care and stay for the tips and tricks.

Beauty and Health 72

Beauty and Health Accessories Fashion Clothing 72

Smile.io

MARCH 20, 2020

But, what if instead of mapping a path to purchase, we map a path to customer loyalty? We’re about to do just this and we like to call it the “The Complete Customer Journey.”. The Complete Customer Journey is a comprehensive way of viewing all of an online shopper’s interactions. What is “The Complete Customer Journey?”.

Customer 46

Customer Shipping Costs Customer Loyalty Customer Experience 46

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. There’s also a blog with a wide range of articles.

POS 118

POS Payment Services Payments Point of Sale 118

Payoneer

JUNE 7, 2019

Returns eat into profits and increase your inventory, which is why so many businesses actively work to limit a customer’s ability to send back their purchases. But what if taking the opposite approach, i.e., using a flexible return policy, improved customer retention, increased positive word-of-mouth and boosted sales?

Customer 26

Customer Customer Loyalty Shipping Costs Customer Retention 26

Smile.io

SEPTEMBER 1, 2023

The Ultimate Guide to Customer Retention in 2023 This guide to customer retention has everything you need to know. Strategies, tactics, tools, and full stack retention along with some examples. Blog Jonathan Roque Our hot take is to implement a customer-centric loyalty program.

Customer Retention 73

Customer Retention Mobile Improvements Customer Experience 73

MakeWebBetter

JULY 30, 2020

The first rule of the eCommerce business is to adapt to the current happenings of the industry. The world has already declared COVID as a global pandemic. Cities are under lockdown, social distancing is followed, many businesses are shut, outdoor gatherings are prohibited.

eCommerce 183

eCommerce Outdoor Shipping Costs Drop Ship 183

Demac Media

FEBRUARY 1, 2018

Toss your tired old email templates and start thinking of ways you can really show your customers that you care. How You Can Start Thanking Your Customers: To help get you started, we have 3 amazing tips to help you start showing appreciation and increasing customer loyalty. Recognize Them with a Personalized Gift.

Customer 48

Customer Gifts Reference Shipping Costs 48

MakeWebBetter

SEPTEMBER 5, 2019

Before anybody could start with their black friday deals, online-shopping retailer-Amazon releases daily deals at every hour. Not only that, to celebrate the biggest day of the year for retailers, Amazon pushes exclusive offers and deep discounts through ‘Countdown to Black Friday’.

Small Business Retail 152

Small Business Retail Retail Food and Beverages Live Chat 152

Omnisend

JANUARY 12, 2021

Why Customer Lifetime Value Matters for Ecommerce. It costs more to acquire new customers than it does to retain existing ones. Customer lifetime value goes beyond shot-in-the-dark customer retention strategies and allows you to identify exactly where you can get more value out of your existing customer relationships.

X-cart 109

X-cart Customer Customer Retention Shipping Costs 109