article thumbnail

LiveChat Review: Clean Live Chat and Lead Generation with an Excellent Price Tag

Ecommerce Platforms

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. LiveChat is a powerful solution for getting a live chat module on your website, with lead generation tools, agent rating options, and more. Keep reading to learn more!

Live Chat 116
article thumbnail

Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Squarespace Cons. Bigcommerce Pros.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Shopping Cart Abandonment: 7 Tips to Capture Revenue

Groove

Experiment With Live Chat & Chat Bots. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices. In our webinar with ShipStation about the eCommerce experience , we emphasize that free shipping is no longer a perk – it's a requirement. Add Clear Incentives.

article thumbnail

The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

Whether creating text-based content, webinars or online learning courses , your content needs to first answer your customer’s questions so that they don’t have to speak to a live agent on your team. Ticketing systems can combine perfectly with live chat software and chatbots too. These are usually easy to install and use.

article thumbnail

Klaviyo customer support: The pros, cons, and how to reach them

Omnisend

In general, Klaviyo support is based on your plan: Free : Help Center, Klaviyo Academy, and Community forum Email : email and chat support Email and SMS : email and chat support. Klaviyo offers a range of support options, including extensive online resources, email support, and live chat support.

article thumbnail

HubSpot vs ActiveCampaign: Battle of the CRMs

Ecommerce Platforms

You get access to templates for emails, ads, forums, and webinars for free. HubSpot comes with a wholly integrated blog manager so that users can create, optimize and publish blog content from HubSpot’s CMS (more about this below). You can also schedule blog posts from the same place you manage your social media posts.

Live Chat 104
article thumbnail

Kajabi Review: High Powered Online Courses With the Price to Go With It

Ecommerce Platforms

A Complete Online Presence With Site Themes, Hosting, and Blogging. A Complete Online Presence With Site Themes, Hosting, and Blogging. Therefore, you have far more power over the way your site looks, and you even get the benefit of a full blogging module. Once again, many online course platforms don't have blogging included.

Live Chat 106