Books Channel Multi-channel Omnichannel 
Retail TouchPoints
JULY 13, 2022
99 Cents Only Stores is launching a new app to enable connected in-store shopping experiences with multi-language capabilities at all 382 locations in California, Texas, Arizona and Nevada.
GetElastic
AUGUST 10, 2021
An omnichannel approach enables businesses to deliver consistent, frictionless, and more convenient user experiences by interconnecting every customer touchpoint. Many businesses have taken the first step and adopted a multi-channel approach to engage with customers across a myriad of channels such as web or mobile.
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BigCommerce
DECEMBER 13, 2017
This book’s headline, Definitive Guide, is the only possible way to describe what you will find in the subsequent chapters. Here are some things you’ll find throughout the book. Take This Book With You. This is actually the second publishing for this book – an updated version for 2018. That’s a lot to read on a screen.
Retail TouchPoints
MARCH 21, 2023
“Omnichannel” has been an aspiration for brands for many years now, but while it used to refer to the merging of a retailer’s brick-and-mortar and ecommerce operations, it now means something very different. Without a doubt Amazon has been central to shaping ecommerce as we know it today.
Omnisend
MAY 10, 2023
Email gives brands an opportunity to reach customers over a channel they check voluntarily, without being too intrusive. You can also track your campaign’s performance and send it to multiple address books or segments. With Dotdigital, you can set up both address book triggers and date triggers.
Steve Dennis
FEBRUARY 1, 2021
Indeed, the customer is the channel and retailers with a more harmonized and remarkable retail experience generally outperform those that have failed to break down silos. The 2nd expanded and revised edition of my bestselling book Remarkable Retail is out April 13th and includes a new Foreword by Sucharita Kodali.
Retail TouchPoints
MAY 6, 2024
Gearing up for her brand’s 20 th anniversary she, of course, isn’t looking backward; she’s thinking about what’s next for her brand and the loyal community she’s built, through a blossoming media empire that includes social media, a podcast, a best-selling book and now, even a spot on The Real Housewives of New York City franchise.
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