Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. Social media provides brands with various opportunities to engage customers.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Omnisend

DECEMBER 7, 2021

Look to go the extra mile with these customers and make them feel special, perhaps by offering them a special gift or discount in your follow-up email. This ‘cherish’ strategy is an effective customer retention tactic that keeps your best and most valuable customers happy and engaged with your brand.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Smile.io

NOVEMBER 15, 2023

  💗 “Customer loyalty is a desired consumer behavior where customers will continue to make repeat purchases and choose the brand over competitors due to a positive perception or relationship.”  ”  On the other hand, customer retention is more closely tied to consumers' actions.

Customer Loyalty 59

Customer Loyalty Customer Beauty and Health Food and Beverages 59

Smile.io

APRIL 6, 2022

 The Sustainable Book Club A screenshot of The Sustainable Book Club’s subscription box page. This UK-based book subscription service offers customers the chance to find some great vintage reads and sustainable treats for a cozy afternoon of reading. It’s all in the name here, folks. Blog Beth Foster 7.

Clothing 46

Clothing Jewelry Books Fashion 46

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Brands are experimenting with new platforms like voice-powered shopping to address increasing acquisition costs and advertising volatility. They’re also emphasizing on customer retention, rewarding and incentivizing current customers to spend more.

Consumer 94

Consumer Retail Social Media Payment Services 94

Smile.io

SEPTEMBER 20, 2022

At Smile.io, we define a loyalty program as a tool that rewards customers that interact with your business. Loyalty programs allow brands to offer rewards, discounts, or other incentives as a way to aquire, engage, and most importantly retain customers. This is why referrals from trusted friends work so well in this industry.

Customer Retention 46

Customer Retention Shipping Costs Social Media Reference 46

Omnisend

MAY 30, 2021

Generally speaking, behavior segmentation considers the following: When customers first interact with a website. Behavioral segmentation is often utilized to improve customer retention —especially considering how it can be effectively used to convert one-time buyers into loyal customers. Where they go whilst on it.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Smile.io

FEBRUARY 1, 2022

  This bold fashion brand sells quality, trendy, African-inspired fashion at affordable prices. They even raise the bar for beauty with tons of trendy beauty and fashion accessories including bags, sunglasses, and ready to ship braided wigs. A Kids Book About A Kids Book About’s homepage showing several of their books.

Beauty and Health 71

Beauty and Health Accessories Fashion Clothing 71

Omnisend

APRIL 26, 2021

From its humble beginnings in easily deliverable and consumable things like books and DVDs, ecommerce has expanded to the point where consumers now feel comfortable purchasing pretty much anything online. They might be looking for something that costs less, or they might simply prefer a different interface.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Kissmetrics

MARCH 23, 2018

Some may tell you that even if you can’t compete with their scale, you can compete in other ways, like offering competitive discounts and free shipping for your own customers. But in terms of product pricing, you still probably can’t offer a better deal to your customers than the price they could find on Amazon.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

Korona

AUGUST 23, 2022

Your retail business needs a subscription business model for several different reasons: Reducing customer acquisition costs. Customer acquisition is costly for both retail and service businesses. However, acquiring new customers rarely provides an adequate ROI if they only make one purchase. Improves your cash flow.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

Ecommerce Platforms

MARCH 17, 2020

You can try Shopify for free for the first 14 days with no credit card required, and after this trial expires, you can then choose the pricing plan that best suits the size and stage of your business. Ensure your POS vendor works with the payment processor/gateway of your choice so that you can control [the] cost. Who's Square?

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Ecommerce Platforms

MARCH 18, 2020

You want a low cost per unit, but also flexibility in your design process. So, we’re going to take a look at Packhelp , Europe’s leading supplier of custom packaging for ecommerce brands. Your brand’s packaging should also: Make customers feel they got more than they paid for. Packing Papers : Customized tissue paper.

Shipping Costs 33

Shipping Costs Books eCommerce Electronics 33

eCommerceFuel

DECEMBER 16, 2016

Drew also talks about how to run promotions without reducing the value of your brand and why it’s crucial to strike a balance – find a Goldilocks zone – between discounts and full-priced sales. Bill Bain, the founder of Bain Consulting has said, “Your best new customers are your existing customers.”

Shipping Costs 38

Shipping Costs eCommerce Marketing Gifts 38

GetElastic

NOVEMBER 29, 2022

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? Ninety-eight percent of Amercans switch between devices on a daily basis. Source: Clout Brands.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Lemonstand

JUNE 21, 2018

Here’s some food for thought: it costs seven times as much to acquire a new customer than it is to retain an existing one. Rather than scramble for sales from strangers, e-tailers should consider how they can squeeze more of their current base of customers. As noted, customer acquisition is expensive.

eCommerce 46

eCommerce Shipping Costs Customer Merchant Services 46

SellBrite

MARCH 7, 2018

They’re twice as likely to place an item in their cart, have lower bounce rates, and convert nearly twice as much as new customers. With this value, it’s critical that you do what you can to get customers continually shopping. An easy customer retention strategy is sending buyers a “buy again” email.

eCommerce 167

eCommerce Social Media Blog Payment Services 167

SellBrite

MARCH 7, 2018

They’re twice as likely to place an item in their cart, have lower bounce rates, and convert nearly twice as much as new customers. With this value, it’s critical that you do what you can to get customers continually shopping. An easy customer retention strategy is sending buyers a “buy again” email.

eCommerce 162

eCommerce Social Media Blog Payment Services 162

Ecommerce Platforms

JANUARY 14, 2020

They run online stores where products are listed together with their descriptions, images, and pricing. The seller ships an ordered product once the buyer makes a purchase. Other priorities an ecommerce merchant has to deal with include inventory handling, taxes, shipping fees, and much more. Fiction/ Non-fiction books.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Ecommerce Platforms

NOVEMBER 26, 2018

Obviously, customer retention is key to a successful online store; repeat customers are way more profitable than one-off purchasers. For example, give away a free e-book, a cheat sheet, webinar training, etc. Then, start sending emails to customers who've abandoned their cart. How much is shipping?

White Paper 139

White Paper eCommerce Marketing Social Media 139

Smile.io

JULY 9, 2020

And also a lot of mechanisms in terms of customer retention, their customer experience, even the way that you communicate to your customers is drastically different in an e-commerce ecosystem. Number one is the customer retention rate. But I disagree with that. Number two is conversion rate. Jason: For sure.

eCommerce 46

eCommerce Shopify Merchant Services Gifts 46

Ecommerce Platforms

NOVEMBER 11, 2019

A solid customer relationship management (CRM) gameplan is just part of what this objective requires. And surprisingly enough, the acquisition cost for new customers lies between 5 to 25 times more than the price you'll incur to retain your old clients. A key metric to factor in is the customer retention rate.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Last year, low prices and the ability to purchase online were the top concerns for customers. Business being good isn’t always a good thing.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. January 7 update. 2021 COVID-19 + ecommerce stats. 9/14 update. 7/29 update. 7/9 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

OCTOBER 1, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. 7/29 update. 7/9 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

AUGUST 5, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. are seeing customers be less willing to pay full price. January 7 update. 9/14 update.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JANUARY 5, 2021

35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. 9/14 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

JANUARY 5, 2022

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. are seeing customers be less willing to pay full price. Business being good isn’t always a good thing. eMarketer). How did it happen?

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. 7/29 update. 7/9 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 3, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. 7/29 update. 7/9 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

AUGUST 4, 2020

Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. And now it’s been pushed back again to give time for the marketplace giant to get all its shipping and fulfillment ducks in a row, including the hiring of more than 175,000 new workers. 7/29 update. 7/9 update. 7/9 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

JULY 1, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. 45% of shoppers are more inspired to make a purchase by convenience than price. are seeing customers be less willing to pay full price. January 7 update. 9/14 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

SEPTEMBER 9, 2020

Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. And now it’s been pushed back again to give time for the marketplace giant to get all its shipping and fulfillment ducks in a row, including the hiring of more than 175,000 new workers. 7/29 update. 7/9 update. 7/9 update.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

NOVEMBER 4, 2021

What started as factory shutdowns has snowballed into issues across the entire supply chain, from material and labor shortages to increased freight prices to extremely delayed shipping. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JUNE 1, 2021

of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. COVID-19 brings increased consumer openmindedness. January 7 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158