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Rewards Case Study: Tim Hortons Rewards

Smile.io

Let’s look at what this new program offers and if the changes were worth the wait or if it will have customers missing Tims’ old fashion plain rewards. Where Tims Rewards sweetens the deal With a complete overhaul of their rewards program, you can expect that customers’ reactions are mixed.

Games 63
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LinkedIn Live Recap: Meet the need for instant gratification, with Lori Howitt and Jon Reily

Fabric

With Walmart, they discussed the significance of transparent communication and setting clear expectations, showcasing how Walmart’s capability to show real-time inventory in specific stores enhances the customer experience.

eCommerce 130
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CIO Q&A: Lessons and Priorities from Aldo Group’s Companywide Digital Transformation

Retail TouchPoints

This shift toward unified commerce requires us to blur the lines between physical and digital retail and create a consistent and integrated customer experience across channels. Personalization: With the amount of choice available today, consumers expect personalized experiences tailored to their preferences and behaviors.

Supplies 243
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The Top 25 Ecommerce Podcasts of 2018

Optimizely

Come for the thought-provoking journalism that highlights customer experiences, stay for the clever British humor… or should we say, humour? Where to start: Remembering Kate Spade — A look back on how the popular designer and trailblazer found her feet in the fashion industry. But it all starts with a great customer experience.

eCommerce 223
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Should Your Loyalty Program Offer Transactional or Experiential Rewards?

Smile.io

Experiential rewards 🌟 Experiential rewards give your customers access to experiences that can’t be found anywhere else, allowing you to build deeper relationships with your customers.  Program members receive first access to its iconic anniversary sale, a treat that true fashion lovers look forward to.

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7 Outstanding Examples of VIP Programs

Smile.io

Sephora’s use of personalized recommendations further helps set it apart. These recommendations provide an elevated experience by demonstrating an understanding of each customer’s purchase habits and preferred products. Customers are also given a number of ways to earn points towards rewards.

Fashion 58
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Data-Driven Dominance: Retail Analytics Insights for 2024 Success

Retalon

This pivot focuses on optimizing key areas such as inventory management, refining customer experiences, and predicting sales trends, all leading to an enhanced overall business performance. In exploring more about AI’s role in this transformation, check out AI in the Retail Market: Shaping an Industry (Examples, Use Cases).

Retail 41