Remove Channel Remove Customer Experience Remove Jewelry Remove Omnichannel
article thumbnail

How Data and Tech Power Jewelry Brand Pandora’s Mission to ‘Give a Voice to People’s Loves’

Retail TouchPoints

Source: Pandora) Best known for its charm jewelry, the “affordable luxury” brand sells more than 100 million pieces every year, making it the largest jewelry brand in the world by volume. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 230
article thumbnail

How Worthy Conquered Mistrust Issues In Jewelry Resale

Retail TouchPoints

In the wake of COVID-19, resale of high-value jewelry increased 22X more than low-value jewelry in May and June 2020 as compared to March and April, according to the 2020 Resale Report from The RealReal. The platform also wanted to create a positive customer experience for sellers.

Jewelry 196
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Of note, consumers (especially Gen Z and young millennials ) are “more knowledgeable and choosy” and are clamoring for unique products and experiences. These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands. At Alibaba’s recent 11.11

Payments 282
article thumbnail

Shine Like A Tiffany Diamond: 6 Best Practices for Jewelry Brands

Sailthru

Following that logic, many jewelry brands underinvest in digital… and it shows. Most jewelry purchases do happen in-store, but the customer journey is longer and more complicated than ever, with many digital touchpoints along the way. Consider the Channel. Jewelry can be difficult to contextualize online.

Jewelry 60
article thumbnail

Shine Like A Tiffany Diamond: 6 Best Practices for Jewelry Brands

Sailthru

Following that logic, many jewelry brands underinvest in digital… and it shows. Most jewelry purchases do happen in-store, but the customer journey is longer and more complicated than ever, with many digital touchpoints along the way. Consider the Channel. Jewelry can be difficult to contextualize online.

Jewelry 60
article thumbnail

The Most Unique Loyalty Programs in Ecommerce

Smile.io

Effective omnichannel loyalty strategies With today’s interconnected ecosystem, it’s important to deliver a seamless, united customer experience across channels. We’ve talked about how this applies to omnichannel marketing and omnichannel commerce, but it also applies to your loyalty program!

article thumbnail

Shoptalk 2023 Recap: Key Trends and Learnings

GetElastic

Sign up for a free trial Omnichannel Experiences Are Shifting To Unified Commerce The idea of omnichannel experiences is nothing new for retailers. Today’s market requires the flexibility to reach customers across touchpoints and channels whether through mobile, in-person, or in-store.