Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges. Creating a Frictionless Returns Process.

Omnichannel 173

Omnichannel Payment Services Specialty Retailers Customer Loyalty 173

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

Specialty Retailers 159

Specialty Retailers Other Apparel Department Stores 159

Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. ” Similar to Sephora, Boisson is leaning heavily into education and discovery across its omnichannel platform.

Food and Beverages 234

Food and Beverages Fulfillment Omnichannel Specialty Retailers 234

Retail TouchPoints

JULY 30, 2020

To design a quick and easy experience, Fisch recommended that retailers include “new back-to-school products such as masks, gloves, plastic cutlery and paper goods together with more traditional back-to-school products, decreasing the amount of time shoppers need to spend in-store.”.

Merchant Services 250

Merchant Services Apparel Omnichannel Clothing 250

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. It supports the consultative experience that’s a definer for how consumers want to be treated.”

Retail 279

Retail Beauty and Health Books Omnichannel 279

Retail TouchPoints

FEBRUARY 9, 2023

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re For us to think very uniquely about each customer, their need, their journey, and then deliver that journey to them [in the time they want], we’ve got to be very disciplined.

Customer Data 178

Customer Data Customer Omnichannel Electronics 178

Retail TouchPoints

MAY 23, 2023

That was a very intentional initiative to try to pull those mask customers into the larger assortment, and we continue to track that.” However, the brand has especially profitable relationships with the specialty retailers that focus on curating unique products from emerging and lesser-known brands.

Specialty Retailers 224

Specialty Retailers Consumer Social Media Accessories 224