Retail TouchPoints

FEBRUARY 9, 2023

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re For us to think very uniquely about each customer, their need, their journey, and then deliver that journey to them [in the time they want], we’ve got to be very disciplined.

Customer Data 188

Customer Data Customer Omnichannel Electronics 188

Retail TouchPoints

MAY 23, 2023

However, the brand has especially profitable relationships with the specialty retailers that focus on curating unique products from emerging and lesser-known brands. Our growth and the loyalty we’ve gotten is largely from specialty stores,” Gopinath revealed.

Specialty Retailers 235

Specialty Retailers Consumer Social Media Accessories 235

Retail TouchPoints

JULY 16, 2020

of consumers say they will feel most comfortable shopping at standalone specialty retail stores. However, these retailers still have ways to draw customers back. said retailers should color-code returned clothing based on how long ago the item was returned to make them feel safer about browsing racks.

Retail 250

Retail Apparel Clothing Specialty Retailers 250

Dynamic Action

SEPTEMBER 21, 2017

DynamicAction, a Shop.org 2017 Digital Commerce Startup of the Year finalist, will enable Destination XL to connect customer, product and profit data across its business, fostering organizational alignment and an exceptional customer experience. SILICON VALLEY­: Sept. About Destination XL Group, Inc.: Destination XL Group, Inc.

eCommerce 48

eCommerce Retail Apparel Specialty Retailers 48

Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. .

POS 190

POS Specialty Retailers Point of Sale Omnichannel 190

BigCommerce

JULY 2, 2018

We started by attending over 20 retail shows a year to get in front of people. We continue to attend shows, expand our social media following, and update our website for improved customer experience. Use an omnichannel approach. Providing customer service that’s just as awesome as our products are.

Social Media 230

Social Media Marketing BigCommerce PPC 230

Steve Dennis

JANUARY 9, 2018

Yet as much as technology can enhance the shopping experience the role of an actual human being in making the customer experience intensely relevant and remarkable should not be forgotten. Many retailers would be wise to see sales associates as assets to invest in, not expenses to be optimized. Omnichannel is dead.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Retail TouchPoints

APRIL 2, 2021

The reward of the experience drives the consumer’s behavior, as opposed to a brand fretting about reaching the consumer on every channel they may possibly ever use. Imagine how effective your marketing spend is if you’re confident in the channels your customers are using? The Road Ahead for Retail.

Retail 149

Retail Specialty Retailers Customer Loyalty Multichannel 149

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Vend 214

Vend Payment Services Point of Sale Travel 214