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Navigating the Trends and Challenges of Customer Loyalty Programs in Retail

RETAIL MANAGEMENT SOFTWARE

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Personalization and Customization Customers today expect personalized experiences, and loyalty programs are no exception.

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How to Reduce Churn in your Online Subscription Business

Smile.io

Online subscription models are hard to maintain but come with a great reward. Today, there’s absolutely no use in trying to implement contracts or minimum subscription periods. This leaves you with the question, how can you implement strategies to reduce churn in your subscription business and maintain happy customers?

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The Impact of Live Commerce on Shopping

Smile.io

There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since.  With smartphone subscriptions reaching 6.4 Introduced new sales channels and revenue streams Every type of retail business faces stronger competition than ever before. Not anymore.

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5 Tips For Building a Successful Loyalty Program

Omnisend

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. Develop an omnichannel loyalty program. Let’s get started! Add VIP tiers. Source: Digiday.

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

Leslie Hand, GVP of IDC Retail Insights, discusses the new parameters of the customer experience: “Think about the enhanced customer experience through one-to-one mobile and one-to-many streaming content personalization capabilities — we’re starting to see that pop up. You want to customer service the heck out of your customers.

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5 Tips For Building a Successful Loyalty Program

Omnisend

Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. The answer is simple—loyalty programs are essential for improving customer retention and ROI. Develop an omnichannel loyalty program. Let’s get started! Add VIP tiers. Source: Digiday.

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Unleash More Engagement with Two-Way SMS Messaging

Omnisend

Seeing increasingly more marketers adopt SMS as one of their primary channels , we’ve been putting quite some focus on improving Omnisend’s SMS marketing features lately. To enable our customer ecommerce businesses to unleash even more of this channel, we’ve recently updated our integration with Gorgias to now support two-way SMS messaging.

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