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Walgreens Exec: Operational Excellence Makes 1-Hour Delivery Promise a Reality

Retail TouchPoints

But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen.

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Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year

Retail TouchPoints

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs.

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

The desire is still there to do touchless, but for different reasons than COVID safety,” he said during a presentation at the 2021 retailX conference in Chicago. Retailers had wanted to do this before as a way to save on labor costs.”. Retail ‘winners’ were already doing this at much higher levels than others, even before COVID,” said Buzek.

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Best Buy CEO Promises Enhanced Personalization, Physical Store Upgrades in FY2025

Retail TouchPoints

The retailer “will be removing physical media and updating our mobile, digital imaging, computing, tablets and smart home departments,” said Barry.

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Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

Retail TouchPoints

But with quick converts, brands can buy out smaller, struggling dispensaries that are already fully compliant and operating, and do two-week conversions to reopen these stores. One-to-one tablet-powered service is made extra relevant thanks to deep customer profiles that budtenders access and update via the point-of-sale system.

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Turn Innovation into Action: Top 10 Takeaways You’ll Get From #RIC21

Retail TouchPoints

The agenda for the virtual 2021 Retail Innovation Conference , taking place Nov. Check out the full Retail Innovation Conference agenda here , and register for the event here. 16 and 17, has been designed to provide practical answers to the most pressing questions on retailers’ minds today. 17 from 2:15 to 2:45 p.m. It’s free!

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In Bankruptcy, Brooks Brothers Explores Sale, Closes 50+ Stores

Retail TouchPoints

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

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