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The Body Shop Names Interim CEO to Replace Departing Boynton

Retail TouchPoints

Bickley brings expertise in the retail and consumer goods sectors and an extensive background managing and growing international franchise opportunities, driving global omnichannel growth and pioneering innovation at companies including Coach and Crocs.

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To Thrive in the New Global Ecommerce Marketplace, Toys ‘R’ Us may Need to Think Small

Retail TouchPoints

It credited strategic investments, such as those that went into developing an omnichannel retail ecosystem. Crucially, WHP Global has said it is planning to rebuild Toys ‘R’ Us as an omnichannel brand via its strong network in retail technology, transforming it into the ‘go-to destination and authority in toys’.

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It’s Time for Retailers and CPG Companies to do a Post-Pandemic Process Checkup

Retail TouchPoints

Here’s where to start: Creating Solutions for Permanent Changes in Customer Expectations As stay-at-home orders drove both retailers and CPG companies to accelerate their adoption of omnichannel strategies, their supply chain processes got significantly more complex. Lindsey Peters is Retail and Consumer Goods Industry Lead at Celonis.

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Ready to Go Global? Ask These 5 Questions First

Retail TouchPoints

“Business insights that worked in a home market might not apply to the same extent in the new market, so there are likely tweaks or adaptations required to make the concept or product resonate,” said Hunter Williams, Partner in the Retail and Consumer Goods Practice at Oliver Wyman in an interview with Retail TouchPoints.

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Data Capital: The Competitive Weapon Most Retailers Have Yet To Fully Monetize

Retail TouchPoints

The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data. Biddulph is passionate about analytics, emerging technologies, consumer behavior, collaborative supply chains and retail transformation.

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#RSP20 Webinars Offer Guide for Growth in the New Retail Reality

Retail TouchPoints

You can encourage initial purchases and repeat business by fulfilling quickly, responding thoughtfully and promptly to inquiries and reviews and by maintaining a competitive pricing structure.”. Increased digital competition will heighten the need for retailers to satisfy consumers. Perform a “health check.” “You

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How Vintage Wine Estates is Uncorking New Opportunities in Alcohol Ecommerce

Retail TouchPoints

The latter is a particularly welcome development for large purveyors like Vintage Wines, which now have more options and space to introduce their offerings to consumers, and Kogan has been integral in rolling this out across the company’s portfolio at retailers across the country.