Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.

Retail 280

Retail Beauty and Health Books Omnichannel 280

ESW

MAY 17, 2023

A growing number of business buyers are digitally native but experience a disconnect between the way they buy personal consumer goods and how they are forced to make business purchases. The rise of ecommerce has revolutionised the way people shop, from consumers to business buyers.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Groove

NOVEMBER 21, 2022

Most consumers are looking for “the best bang for their buck”. This expert-level curation service is a leading reason why consumers are willing to pay for your subscription offering. In many cases, upwards of 3/4ths of customers will all choose the same primary item.

Subscription 195

Subscription Shopify eCommerce Merchant Services 195

Wiser

FEBRUARY 29, 2024

One crucial theme addressed during a recent Customer Panel hosted by Wiser Solutions concerned the deficit of labor resources within the retail sector. Panelists highlighted the frustration with labor scarcity in an environment where consumer demands and expectations are constantly evolving.

Operations 78

Operations Consumer Management Customer Loyalty 78

Kissmetrics

OCTOBER 5, 2021

Its popularity among consumers is climbing. You might have already implemented email personalization to some extent, like addressing customers personally, but you can take it further. HubSpot’s report shows that 20 percent of e-commerce, retail, consumer goods, and service companies personalize emails based on specific demographics.

eCommerce 334

eCommerce Recommendation Customer Data Marketing 334

Retail TouchPoints

AUGUST 30, 2023

Nearly two-thirds of consumers ( 65% ) say they “love” fewer than three brands, according to a U.S.-based With customer behaviors and expectations changing so rapidly, it’s difficult to pinpoint what truly drives this lack of brand love and loyalty. based survey conducted by Dynata. But what’s happening in retail specifically?

Customer Loyalty 251

Customer Loyalty Retail Shipping Costs Financial Services 251

Retalon

SEPTEMBER 3, 2021

This market distortion can happen for any number of reasons, including bad policy, consumer hype, and risky institutional behavior. There are 4 main drivers that inflated the retail market, causing the retail bubble: Number of physical “brick-and-mortar” locations Consumer behaviour Inflation COVID-19 pandemic.

eCommerce 41

eCommerce Retail Multi-channel eCommerce Platforms 41

Korona

AUGUST 23, 2022

The COVID-19 pandemic has driven consumers to value flexibility in their buying experience. There are generally three types of subscription services: Curation : Curated subscriptions are a specific type of subscription service that selects a group of products for a customer within a product category or across multiple categories.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

OrderDynamics

JANUARY 13, 2019

Cath Brands, Global Industry Marketing Director for Retail & Consumer Goods at Microsoft, gave us a glimpse of the four foundations of the Microsoft retail strategy. These being: Begin, middle and end is the customer. Supply chain must keep up with customer demand. Retail employees are brand ambassadors. AI in Retail.

Events 57

Events Electronics Customer Loyalty Consumer Goods 57

eCommerce Evolution

MAY 1, 2019

Pickfu is a consumer feedback tool that allows you to get real customer feedback in minutes. How to find out what features and benefits a customer is really buying when they buy your product so you can highlight those features and benefits in your ads. How to properly run a test and how to ask consumers good questions.

Customer 61

Customer Books Consumer Goods eCommerce 61

ROI Revolution

AUGUST 5, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. Still, overall, 62.5%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

MARCH 2, 2021

73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). Consumers spending 1 more hour per day online in light of COVID-19.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

Korona

AUGUST 27, 2022

Today, the average modern-day consumer pays for their daily purchases with credit cards, debit cards, or mobile wallets. You will have different needs if you are opening a clothing store than, for example, a consumer goods or electronics store. . Retail POS system. Retail display and fixtures. Back office supplies.

Payment Services 52

Payment Services Small Business Retail Merchant Services POS 52

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Marketing to consumers in a post-pandemic world. Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. In fact, over 45 million consumers will use BNPL this year. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. COVID-19 brings increased consumer openmindedness. are seeing customers be less willing to pay full price. April 13 update. trillion by 2025.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Casual apparel brands thrived in 2020 with consumers spending more time at home. Claim your copy! April 8 update. COVID-19’s impact on the apparel industry.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

JANUARY 5, 2022

The COVID-19 pandemic has sparked a true customer transition to digital. Even as government mandates and consumer comfortability with in-store shopping fluctuate, we can anticipate that consumers’ preference for digital won’t go away. On Black Friday, half of consumers said they would shop in-store, up from 36% last year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. Latest stats: Consumer electronics + COVID-19. Globally, consumer electronics ecommerce is expected to grow to $343.34

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. With demand for freight high and supply so low, it’s becoming very expensive for brands to ship the products their customers buy.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. How COVID-19 has transformed the furniture & home goods industry. COVID-19’s impacts on the consumer electronics industry.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

Retail TouchPoints

DECEMBER 11, 2023

Drawing on their combined firsthand experience in digital and consumer goods, Co-founders Jana Bobosikova, Ricky Chan and Brendon Garner knew that traditionally, brands followed a linear, hierarchical path in which products were developed, sold and then marketed to a community.

Supplies 248

Supplies Consumer Social Media Marketing 248

ROI Revolution

FEBRUARY 2, 2021

US consumers spent an average 25 more minutes on mobile devices in 2020 vs. 2019 ( eMarketer ). 39% of US consumers say they’ve used their smartphone more during lockdown ( Twigby ). Consumers spending 1 more hour per day online in light of COVID-19. Consumer pandemic behaviors continue into 2021. Register here!

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

Retail TouchPoints

SEPTEMBER 3, 2021

However, the relationship between the customer experience and the marketing teams is often disconnected. This disconnect can be particularly harmful, as Forrester’s research shows that today’s consumers do not differentiate between the brand experience and the customer experience.

Marketing 297

Marketing Customer Social Media Customer Experience 297

RetailMinded

OCTOBER 6, 2022

It is, however, expected to be an important part of the path to purchase for many consumers. Likewise, making sure you keep visibility and connectivity between the multiple places a consumer may engage on their unique path to purchase was an important highlight of this conversation. .

Retail 52

Retail Customer Loyalty eCommerce Merchant Services 52