Retail Technology Review

SEPTEMBER 17, 2019

Salesforce has introduced Consumer Goods Cloud, a new industry product that enables consumer goods companies to drive revenue growth and maximise ROI through improved retail execution capabilities.

Consumer Goods 70

Consumer Goods Consumer Improvements Retail 70

RetailWire

JULY 27, 2023

Consumer goods makers, including Unilever, Coca-Cola, and Reckitt, have demonstrated their ability to raise prices to cope with higher costs amid the COVID-19 pandemic and supply chain disruptions. These companies have passed on input cost increases to retailers and consumers, helping them manage sharp rises in expenses.

Consumer Goods 40

Consumer Goods Consumer Supplies Management 40

Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. This moderating trend in inflation is an encouraging development, but it is not without its caveats, particularly within the dynamic and complex terrain of the retail and consumer goods industries.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

RetailWire

MARCH 1, 2024

The legislation is set to help American families with their grocery costs.

Consumer Goods 59

Consumer Goods Consumer 59

Retail TouchPoints

OCTOBER 11, 2023

The Consumer Goods Forum Food Waste Coalition of Action (FWCOA) has launched its #TooGoodToWaste initiative, a food loss and waste education project designed to spur faster progress in minimizing waste among CGF members and their millions of customers.

Consumer Goods 263

Consumer Goods Consumer Operations Information 263

Retail TouchPoints

APRIL 27, 2022

What’s more, consumers are clearly willing to act on this sentiment with three-quarters of shoppers surveyed saying they had parted ways with a brand over a conflict in values. A decade ago, values like these weren’t front-and-center operational priorities for many consumer goods companies.

Consumer 245

Consumer Consumer Goods Blog Operations 245

Retail TouchPoints

NOVEMBER 9, 2022

Retailers have reason to be positive about the holiday season — Americans are still planning to spend about the same or more than last year on gifts, despite the fact that 93% are concerned about the economy and rising living costs, according to EY’s latest Consumer Future Index.

Consumer 263

Consumer Gifts Fashion Social Media 263

Retail TouchPoints

APRIL 15, 2024

Seeking to increase consumer recycling of used household appliances, the Chinese government has pledged to update regulations and provide “strong financial support for large-scale equipment renewals and trade-ins of consumer goods,” according to a statement by the English-language channel of the country’s State Council.

Consumer Goods 130

Consumer Goods Consumer Channel Marketing 130

Retail TouchPoints

JULY 28, 2020

Numerous industry experts have commented that COVID-19 has accelerated many existing retail trends, most notably consumers’ embrace of digital commerce. But what do those who are directly involved in decision-making — marketers on one side, consumers on the other — really think about this shift? 12 webinar.

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Webinar Consumer Marketing Consumer Goods 274

Retail TouchPoints

FEBRUARY 29, 2024

It’s easy to understand, emotionally, why consumers would want to shop from a store that tailors its product assortments to the neighborhood they live in. For large chain retailers, it’s a way of letting the community know that consumers are seen and that the store wants to be part of the community. said can impact sales.

Consumer Goods 289

Consumer Goods Consumer Customer Loyalty Supplies 289

Retail Technology Review

JULY 18, 2017

New research from MarkMonitor, the enterprise brand protection solutions provider, reveals counterfeit goods still pose a significant risk to consumers.

Consumer Goods 93

Consumer Goods Consumer 93

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

Webinar 289

Webinar Consumer Payments Marketing 289

ChannelAdvisor

AUGUST 2, 2021

Retail relationships came under pressure, shopping habits across geographies and generations changed — and many brands were thrust into the world of direct-to-consumer (D2C) sales. As shopping activity continues to evolve, online marketplaces are also becoming a first stop for many consumers searching for a particular product or brand.

Consumer 98

Consumer Shipping Costs eCommerce Multichannel 98

ChannelAdvisor

AUGUST 2, 2021

Retail relationships came under pressure, shopping habits across geographies and generations changed — and many brands were thrust into the world of direct-to-consumer (D2C) sales. As shopping activity continues to evolve, online marketplaces are also becoming a first stop for many consumers searching for a particular product or brand.

Consumer 98

Consumer Shipping Costs eCommerce Multichannel 98

Retail TouchPoints

AUGUST 17, 2023

Magni is a 20-year-plus veteran of McKinsey & Company with extensive experience working across a host of iconic brands in apparel, beauty, consumer goods, hospitality and grocery. These include the company’s ecommerce sites, mobile apps, marketplace, loyalty and gift registry programs for both Macy’s and Bloomingdale’s.

Customer 246

Customer Apparel Gifts Consumer Goods 246

Retail TouchPoints

DECEMBER 28, 2023

BCG’s research into consumers’ sustainability attitudes and actions is a very stark expression of three fundamental problems related to sustainability: 1. There are a raft of governmental targets and commitments that have no chance of succeeding unless they are actively understood by consumers and put into practice.

Consumer 275

Consumer Presentation Document Supplies 275

Groove

FEBRUARY 27, 2024

Santiago, with a rich background in consumer goods and digital sectors, dives into Cutter & Buck's transition from a golf-centric brand to a premium lifestyle label with long-lasting, consumer-favorite products.

eCommerce 195

eCommerce Apparel Operations Multi-channel 195

RepslyBlog

JULY 20, 2023

Welcome to Repsly’s AI column aimed to highlight ways that AI can be a powerful tool for CPG brands to grow shelf space, drive sales, and maximize brand control and presence.

Consumer Goods 40

Consumer Goods Consumer Retail Technology 40

TradeGecko

APRIL 15, 2019

The traditional supply chain consists of four or five entities: supplier, manufacturer, wholesaler, retailer, and consumer. Likewise, a survey by PA Consulting found that 84% of consumer goods companies have seen increased D2C sales in the past 18 to 36 months, and 88% expect their direct sales to increase further by 2020.

Consumer 113

Consumer Supplies Consumer Goods Fulfillment 113

Retail TouchPoints

APRIL 21, 2023

Bickley brings expertise in the retail and consumer goods sectors and an extensive background managing and growing international franchise opportunities, driving global omnichannel growth and pioneering innovation at companies including Coach and Crocs. Current CEO David Boynton is stepping down after more than five years in the post.

Workshop 278

Workshop Omnichannel Consumer Goods Management 278

TradeGecko

APRIL 15, 2019

The traditional supply chain consists of four or five entities: supplier, manufacturer, wholesaler, retailer, and consumer. Likewise, a survey by PA Consulting found that 84% of consumer goods companies have seen increased D2C sales in the past 18 to 36 months, and 88% expect their direct sales to increase further by 2020.

Consumer 113

Consumer Supplies Consumer Goods Fulfillment 113

365 Retail

NOVEMBER 9, 2022

New research released by SAP reveals that despite ongoing cost of living challenges, over half (52%) of UK consumers aged 18-34 are actively looking to shop more from retailers with strong sustainability credentials this Christmas. Locally sourced food is the most popular sustainability option among UK consumers.

Consumer 59

Consumer Gifts Travel Consumer Goods 59

Email Audience

JUNE 21, 2023

So, you’ve probably heard the terms “consumer” and “customer” thrown around a lot, right? In this article, we’re going to help clear up any confusion you might have about consumers and customers, and why it’s crucial for businesses to treat them differently. ” Well, not always!

Consumer 59

Consumer Customer Toys Article 59

RTP blog

MARCH 19, 2018

Well, you don’t need to care, but Charles Darwin would argue you should: “It’s not the strongest of the species that survive, nor the most intelligent, it’s the one that most adapts to change.” Technology is changing the way we live, the way consumers shop and the way retailers need to operate.

Consumer 150

Consumer Retail Multi-channel Toys 150

Retail TouchPoints

MARCH 18, 2024

It’s not a surprise how important the data is to AI; that’s the bedrock in this report,” said Rob Garf, GM of Retail and Consumer Goods at Salesforce in an interview with Retail TouchPoints. Retailers are thinking about data readiness, data governance and data trust, but our data shows that there’s a way to go.”

Retail 317

Retail SEO Operations Consumer Goods 317

Retail TouchPoints

DECEMBER 14, 2021

With tracking cookies departing and consumer data privacy concerns rising, first-party data — information that companies collect directly from their customers — represents a much-needed gold mine for retailers and brands. They’re not using data, especially first-party data, to understand what consumers want.

Consumer Goods 264

Consumer Goods Consumer Channel B2C 264

Retail TouchPoints

SEPTEMBER 9, 2022

Speakers include: John Liu, Head of Product, Web3 & Blockchain, Amazon Web Services Shirley Gao, Chief Information Officer, PacSun Farhan Memon, Vice President/Digital Asset Security, Mastercard Michelle Grant, Director, Retail and Consumer Goods, Salesforce Willayna Banner, Head of Web3/Blockchain, Microsoft Cody Carbone, Chief Policy Officer, (..)

Customer Loyalty 304

Customer Loyalty Consumer Goods Customer Experience Technology 304

Retail TouchPoints

AUGUST 28, 2023

billion consumers worldwide. For the back-to-school season, 42% of consumers say they are spending more, but 57% are trading down for lower prices,” said Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce during an Aug. trillion in online sales. 22, 2023 briefing.

Shipping Costs 246

Shipping Costs Gifts Fulfillment Consumer 246

Retail TouchPoints

OCTOBER 24, 2023

However, discretionary spending is expected to drop as the federal student loan pause ends in the fall, leaving consumers with less buying power and putting pressure on revenues. Those dollars matter more than ever with cost pressure ongoing and consumer belt-tightening on the way.

Retail 289

Retail Supplies Operations Technology 289

Retail TouchPoints

JULY 11, 2023

These growth rates present big opportunities for brands, especially those that want to reach digitally savvy consumers in new markets. Younger consumers are especially open to buying from brands beyond their own borders. Do the Market’s Consumers Understand Your Products and Services? ” 4. “For ” 4.

Fulfillment 264

Fulfillment Consumer Download Consumer Goods 264

RIS News

MARCH 11, 2024

as our consumer goods co-chair. We’re excited to announce Praveen Moturu, global vice president, enterprise digital platforms at Mars, Inc., Representing the retail side is Ashok Viswanathan, director of supply chain analytics at Best Buy.

Events 82

Events Consumer Goods Supplies Consumer 82

RetailDive

JANUARY 8, 2024

Improving the employee experience goes a long way to improving customer experience, writes Lindsey Peters, Retail and Consumer Goods Industry Lead at Celonis.

Customer Experience 98

Customer Experience Customer Consumer Goods Retail 98

eCommerceFuel

DECEMBER 18, 2020

If you have an idea to try to create an electronic consumer good, is it worth it? You’ll learn: Whether creating an electronic consumer good is worth it. Whether you need an electrical engineering degree to create an electronic consumer good. The post Is Building Consumer Electronics Crazy?

Consumer Electronics 49

Consumer Electronics Electronics Consumer Consumer Goods 49

RIS News

DECEMBER 19, 2023

Roughly one year after ChatGPT’s oxygen-sucking public debut, the retail and consumer goods industry is grappling with a host of evolving challenges in the use, adoption, and scaling of artificial intelligence.

Consumer Goods 97

Consumer Goods Retail Consumer 97

Salsify

NOVEMBER 1, 2022

While today’s shoppers are forced to face higher and higher prices on consumer goods, it’s likely that most wouldn’t dare pay a nine-figure sum for a couple of pizzas.

Consumer Goods 147

Consumer Goods Consumer 147

RIS News

FEBRUARY 5, 2024

RIS News gives a rundown of the first retailer and consumer goods companies to launch apps in the new visionOS App Store. Timed with the Apple Vision Pro release, retailers have been unveiling new applications for visionOS.

Consumer Goods 85

Consumer Goods Retail Consumer 85

Retail TouchPoints

AUGUST 20, 2020

That weapon is an immensely valuable yet often underappreciated asset: data capital, specifically around consumer insights and demand forecasting. The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data.

Retail 235

Retail Consumer Goods Omnichannel Mobile 235