RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Blue Acorn

OCTOBER 5, 2017

When it comes to working with the likes of Everlast and Candelabra, that also means you’re up against an extremely dedicated customer and fan base and simplicity just won’t cut it. Since its inception in 1969, the company has shipped more than 50 million caterpillars across the United States. So how did we build upon this concept?

Customer Experience 61

Customer Experience Improvements Customer Gifts 61

Steve Dennis

JANUARY 14, 2020

Of course, back in the day, outbound shipping was rarely free, and free returns and exchanges were virtually unheard of. Today, as the direct-to-customer business is almost entirely e-commerce driven, free shipping is nearly ubiquitous, and “hassle-free” returns and exchanges are increasingly common. Something Has To Give.

eCommerce 116

eCommerce Shipping Costs Workshop Shipping 116

ESW

MAY 7, 2019

They expect brands to flow with their way of life — from practical needs like same-day shipping to value-based priorities like environmental stewardship. Tina Mulqueen , CEO of Kindred Marketing Company, writes that customer loyalty programs are are shifting toward a new direction. Remember Gillette’s Super Bowl commercial? So do we.).

Customer Loyalty 113

Customer Loyalty Customer Shipping Costs Beauty and Health 113

Kissmetrics

MARCH 30, 2018

And these figures do tell us a lot about major changes in consumer behavior that will continue to evolve in 2018. So if consumers increasingly prefer e-commerce to brick-and-mortar shopping, why do we still need physical stores? And that’s not the only thing stopping consumers from buying online. Sounds pretty impressive, right?

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

BigCommerce

DECEMBER 20, 2017

Customer Lifetime Value & Referral Programs. Shipping + Fulfillment Optimization. Localization, Personalization and Customer Experience. Localization is a segment of personalization, and all personalization aims at bettering the customer experience. What is customer experience?

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Steve Dennis

FEBRUARY 21, 2018

Of course, back in the day, outbound shipping was rarely free, and free returns and exchanges were virtually unheard of. Today, as the direct-to-customer business is almost entirely e-commerce driven, free shipping is nearly ubiquitous, and “hassle-free” returns and exchanges are increasingly common.

eCommerce 104

eCommerce Shipping Costs Workshop Shipping 104

ChannelAdvisor

APRIL 18, 2018

Should you sell direct to consumers or leverage retailers? So far, 85% of consumers purchase Amazon’s first product suggestion when using voice-activated shopping assistants. So if you don’t already own a smart speaker to see what your customers are experiencing, David advised attendees, now’s the time.

eCommerce 40

eCommerce Workshop Fulfillment Shipping Costs 40

Steve Dennis

JANUARY 14, 2020

As the intersection of economic feasibility and consumers’ willingness to adopt new technology hit a tipping point, for retailers that had invested big bucks in the brick-and-mortar distribution of music, books and games, the answer changed rather dramatically. For more info on my speaking and workshops go here. Both lack nuance.

eCommerce 116

eCommerce Channel Workshop Shipping Costs 116

Steve Dennis

SEPTEMBER 13, 2018

” As the intersection of economic feasibility and consumers’ willingness to adopt new technology hit a tipping point, for retailers that had invested big bucks in the brick-and-mortar distribution of music, books and games, the answer changed rather dramatically. ” For more info on my speaking and workshops go here.

eCommerce 104

eCommerce Channel Workshop Shipping Costs 104

ChannelAdvisor

APRIL 26, 2018

We were so inspired by the thoughtful workshops, keynotes, and networking opportunities. The past few years, eBay has evolved into a thriving, modern retail marketplace in the hopes of attracting more global buyers, providing a shopping experience they’re accustomed to, and ultimately bringing our sellers more sales.

eCommerce 40

eCommerce Blog Shipping Costs Payment Services 40

Ecommerce Platforms

SEPTEMBER 30, 2019

Its principal objective is helping digital merchants and enterprises boost their customer experience levels. By now, you’ve probably noticed that poor webpage loading speeds trigger high bounce rates since internet consumers hate to wait. At first, you have to rely on workshops to plan your project accordingly.

Merchant Services 199

Merchant Services Payment Services Payments Magento 199

Smile.io

AUGUST 2, 2023

Transactional rewards 💳 Transactional rewards are financial incentives that customers can use to save money on future purchases.  From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers. 💲 Smile.io

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

SellBrite

JUNE 28, 2019

I have found the following four psychological triggers that ecommerce platforms should adopt to increase customer urgency and drive sales: Utilize the personal touch. Incentivize customers. All levels of an ecommerce platform’s operations should have transparency so customers know what they’re getting and from where.

Shipping Costs 92

Shipping Costs eCommerce eCommerce Platforms Customer Loyalty 92