Retail TouchPoints

OCTOBER 24, 2023

Culture and Community are Core to Success The idea of building community around a brand has firmly moved from “new trend” to “necessity,” particularly for brands targeting younger consumers or playing in ultra-competitive categories. We can put him in places where our competitors can’t get their brand,” she said.

Food and Beverages 242

Food and Beverages Workshop Games Consumer 242

Retail TouchPoints

MARCH 27, 2024

Most programs are comprised of traditional learning methods — things like static courses, paper manuals, the occasional PDF, videos and one-to-one training or workshops. As CNBC ’s article “Future of Retail” predicts, brands are doubling down on customer experience.

Retail 213

Retail eCommerce Games Workshop 213

Retail TouchPoints

DECEMBER 4, 2023

Each CAMP Club will be themed to fit the location, featuring sensory, visual and experiential play within the following pillars: Creative Corner, which will provide guided arts and crafts workshops, slime-making lessons at CAMP’s Signature Schmutz Bar and other hands-on experiences; Learning Through Play , which will provide children with interactive (..)

Travel 220

Travel Workshop Arts Games 220

Retail TouchPoints

DECEMBER 19, 2022

“This anticipated entry into the metaverse with Build-A-Bear Tycoon on Roblox provides a fantastical venue for users and fans across ages to create their own Build-A-Bear virtual world, including our beloved ‘workshop’ and other amazing — and sometimes unexpected — locations, along with furry friend companions to join the fun.”.

Games 189

Games Workshop Digital Currency Accessories 189

Retail TouchPoints

SEPTEMBER 30, 2022

Recessions bring a change in consumer behavior, but they don’t mean customers stop going to stores altogether. Using OOH media and location-based targeting strategies allows retailers to maximize the value of customer floor time to increase basket size and drive revenue. During downturns, consumer trust is especially valuable.

Marketing 257

Marketing Retail Comparison Shopping Workshop 257

Ecommerce Platforms

AUGUST 15, 2022

Workshops to expect The lineup of guest speakers Keynote speakers How to register for the 2022 Make it Big Conference. There are several speakers, workshops, and Q&A sessions throughout each day; most segments range from 30 minutes to 1 hour. Workshops and Topics at Make it Big 2022. When is it? How much does it cost?

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

BigCommerce

MAY 4, 2018

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. What Is IRCE?

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Optimizely

JUNE 21, 2018

Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. All your customers care about is having a fantastic buying experience. This customer experience, though, needs to be right for your brand.

Workshop 312

Workshop Travel Channel Customer Experience 312

Blue Acorn

OCTOBER 5, 2017

When it comes to working with the likes of Everlast and Candelabra, that also means you’re up against an extremely dedicated customer and fan base and simplicity just won’t cut it. At the completion of the workshop was a clean, modern experience that engages Candelabra’s visitors by showcasing beautiful product images.

Customer Experience 61

Customer Experience Improvements Customer Gifts 61

Ecommerce Platforms

AUGUST 10, 2021

At the virtual Make it Big event, the leading speakers will discuss today's relevant topics such as social commerce, digital innovation, customer experience, artificial intelligence, and emerging global markets. What will Participants of 2021 Make it Big Virtual Conference Learn? Harnessing the Power of AI to Sell More.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

365 Retail

FEBRUARY 23, 2023

During a workshop on Sunday 26 Feb at 14.20 local time at the Connected Retail Stage, Mark Thomson, Director of Retail, EMEA, Zebra Technologies will tell audiences why The Modern Store by Zebra can empower retailers to better engage associates, optimise inventory and elevate the customer experience.

Technology 52

Technology Payment Services Workshop Demo 52

GetElastic

OCTOBER 4, 2018

The session and workshop packed event left no room to question “should I” or “shouldn’t I” It was all about the “how” Needless to say, Andy Hoar put on quite a show. Key Takeaways: B2B buyers demand remarkable customer experience. It went from $1B to $10B inless than five years.

B2B 162

B2B Workshop Electronics B2C 162

RetailMinded

OCTOBER 1, 2023

Here are a few tips to help you delve into the psychographic nuances that shape consumer choices. Identify precise customer segments to craft hyper-personalized experiences that cater to the unique needs of each group. This strategic interplay resonates with consumers seeking authentic encounters.

Retail 52

Retail Workshop Social Media eCommerce 52

Retail TouchPoints

OCTOBER 5, 2022

Beyond Yoga’s Los Angeles pop-up experience Photo courtesy of Beyond Yoga. Despite their temporary nature, pop-up shops are intended to make a lasting impression on visitors through offering extraordinary consumer journeys. The cornerstone of every pop-up design strategy must be focused on the target customer.

Arts 193

Arts Home Furnishings Consumer Workshop 193

Retail TouchPoints

JULY 21, 2021

Touting a kaleidoscope of colors, interactive installations and modular spaces, visitors can choose their own adventure and bask in newfound creative freedom: they can leisurely browse products, do arts and crafts, partake in theater workshops and even join an impromptu story time around a play camp site and fireplace.

Arts 223

Arts Toys Leisure Workshop 223

365 Retail

OCTOBER 30, 2023

The Agenda The conference will offer a comprehensive array of discussions and activities, covering a wide range of subjects from emerging retail patterns to shifts in consumer behaviour and advancements in digital technology. MAPIC Sustainability Lab A noteworthy addition to this year’s event is the MAPIC Sustainability Lab.

Leisure 69

Leisure Food and Beverages Events Retail 69

Kissmetrics

AUGUST 13, 2020

They’ve designed high-end customer experiences for companies like Red Bull, Microsoft, IBM, and Hilton but they also work with smaller boutique brands as well. 93% of consumers turn to customer reviews and testimonials when deciding to buy something. However, they don’t just produce great videos.

Marketing 361

Marketing Social Media SEO Workshop 361

365 Retail

JUNE 13, 2022

Additionally, the Hobbycraft team were unable to dynamically make changes to the site or easily create merchandising and content needed to elevate the digital buying experience. The post Astound Commerce and Hobbycraft perfect the art of crafting digital transformation appeared first on 365 RETAIL | Retail Technology News.

Arts 52

Arts eCommerce Hobbies Multichannel 52

Steve Dennis

JANUARY 14, 2020

It turns out that not only is it typically cheaper to handle returns in a physical store, but consumers often make incremental purchases when they come in. For information on keynote speaking and workshops please go here. And when the bomb finally goes off, we should all be prepared for a fair amount of collateral damage.

eCommerce 116

eCommerce Shipping Costs Workshop Shipping 116

RetailMinded

FEBRUARY 13, 2023

You can also offer workshops and demos to help educate customers and show them the benefit of purchasing your products. Keep Up To Date With The Latest Trends Showing In Displays And Store Windows Keeping up with the latest trends is a great way to make your store stand out and attract new customers.

Social Media 52

Social Media Retail Payment Services Workshop 52

Steve Dennis

JANUARY 4, 2018

Consumer confidence is strong, the stock market is up and many regular folks (mistakenly) believe that their income will be up materially on the heels of the new tax bill. For information on keynote speaking and workshops please go here. It’s all a bit baffling. You can check out more of my posts and follow me here.

Department Stores 76

Department Stores Workshop Games Supplies 76

Kissmetrics

MARCH 30, 2018

And these figures do tell us a lot about major changes in consumer behavior that will continue to evolve in 2018. So if consumers increasingly prefer e-commerce to brick-and-mortar shopping, why do we still need physical stores? The in-store shopping experience is incomparable to browsing items on a desktop or mobile screen.

eCommerce 210

eCommerce eCommerce Marketing Marketing Shipping Costs 210

MagentoBrain

MAY 23, 2023

Host events: Host events such as meetups, workshops, or webinars to bring your community members together. Monitor customer feedback: Keep track of customer feedback to pinpoint areas that need improvement. Personalize the customer experience Personalizing the customer experience is a powerful way to increase customer loyalty.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

Steve Dennis

JUNE 18, 2018

I like Seth Godin’s definition: “a brand is the set of expectations, memories, stories and relationships that, taken together, account for a consumer’s decision to choose one product or service over another.” The customer experience over time is what defines the brand. It doesn’t matter.

Workshop 83

Workshop Social Media Definition Customer Experience 83

Steve Dennis

FEBRUARY 21, 2018

It turns out that not only is it typically cheaper to handle returns in a physical store, but consumers often make incremental purchases when they come in. For information on keynote speaking and workshops please go here. And when the bomb finally goes off, we should all be prepared for a fair amount of collateral damage.

eCommerce 104

eCommerce Shipping Costs Workshop Shipping 104

Steve Dennis

SEPTEMBER 20, 2018

More importantly, no customer has to be, given how the power has shifted to them. Making personalization a key aspect of the new rewards program is very responsive to what consumers want and what smart retailers need to do to be more relevant and unique. Today’s consumer is deluged with a tsunami of information and choices.

Workshop 88

Workshop Books Mobile Gifts 88

Steve Dennis

JANUARY 14, 2020

As the intersection of economic feasibility and consumers’ willingness to adopt new technology hit a tipping point, for retailers that had invested big bucks in the brick-and-mortar distribution of music, books and games, the answer changed rather dramatically. For more info on my speaking and workshops go here.

eCommerce 116

eCommerce Channel Workshop Shipping Costs 116

ChannelAdvisor

APRIL 18, 2018

Should you sell direct to consumers or leverage retailers? So far, 85% of consumers purchase Amazon’s first product suggestion when using voice-activated shopping assistants. So if you don’t already own a smart speaker to see what your customers are experiencing, David advised attendees, now’s the time.

eCommerce 40

eCommerce Workshop Fulfillment Shipping Costs 40

Steve Dennis

SEPTEMBER 13, 2018

” As the intersection of economic feasibility and consumers’ willingness to adopt new technology hit a tipping point, for retailers that had invested big bucks in the brick-and-mortar distribution of music, books and games, the answer changed rather dramatically. ” For more info on my speaking and workshops go here.

eCommerce 104

eCommerce Channel Workshop Shipping Costs 104

Ecommerce Platforms

SEPTEMBER 30, 2019

Its principal objective is helping digital merchants and enterprises boost their customer experience levels. By now, you’ve probably noticed that poor webpage loading speeds trigger high bounce rates since internet consumers hate to wait. At first, you have to rely on workshops to plan your project accordingly.

Merchant Services 199

Merchant Services Payment Services Payments Magento 199

Steve Dennis

FEBRUARY 5, 2018

While the future of retail will be unevenly distributed , it’s clear that the shopping process for both industry and consumers is evolving rapidly and is far more nuanced than many realize. Consumers no longer go online – they live online. For information on keynote speaking and workshops please go here.

eCommerce 95

eCommerce Retail Channel Workshop 95

ChannelAdvisor

APRIL 26, 2018

We were so inspired by the thoughtful workshops, keynotes, and networking opportunities. The past few years, eBay has evolved into a thriving, modern retail marketplace in the hopes of attracting more global buyers, providing a shopping experience they’re accustomed to, and ultimately bringing our sellers more sales.

eCommerce 40

eCommerce Blog Shipping Costs Payment Services 40

Korona

SEPTEMBER 7, 2022

You might also get customers to fill out a questionnaire to better understand their needs. Running a successful small business is all about growing your brand and making it known to new consumers. Run free workshops or courses if they are relevant to your company’s products and services. Leverage email marketing.

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52

Steve Dennis

JANUARY 9, 2018

Yet as much as technology can enhance the shopping experience the role of an actual human being in making the customer experience intensely relevant and remarkable should not be forgotten. Product returns were the bane of direct-to-consumer brands well before e-commerce was a thing. The great bifurcation widens.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Retail TouchPoints

JULY 15, 2022

For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand. But the retailers that invested in omnichannel capabilities were able to adapt and survive.

Omnichannel 274

Omnichannel Shipping Costs Fulfillment Gifts 274