Kibo

AUGUST 21, 2020

a department store), or it may have a small number of product categories but lots of variety within feature sets of product offerings (e.g. Secure Customer Loyalty. Product recommendations are especially valuable to organizations that have a very large, diverse product catalog. an eyeglass retailer).

Recommendation 62

Recommendation Multi-channel Customer Loyalty Department Stores 62

Steve Dennis

NOVEMBER 26, 2018

Despite a strong consumer outlook, everyone from Amazon to Walmart to Macy’s to Home Depot to Target seems to be falling out of favor. While there are opportunities to participate more actively in the sharing economy, Nordstrom’s overall social game is strong, earning it the leading US department store rating from BrandWatch.

eCommerce 88

eCommerce Department Stores Games Channel 88

ChannelAdvisor

JULY 3, 2017

In her lively chat with Adam Joseph, director of client success at ChannelAdvisor, Portas explored many topics affecting brands and retailers, including the digital revolution and changing consumer behaviors. Department stores can take what others are doing and do it better. For Portas, it is essential to know your customer.

Department Stores 45

Department Stores Social Media Live Chat Online Retail 45

Kibo

OCTOBER 1, 2022

Driving Loyalty with Subscription Commerce. Sachin Sharma, Director, Product Management at Kibo, and Mark Wright led the discussion around building customer loyalty with subscription commerce. Kibo Subscriptions Management brings value to three distinct personas: Retailers, Shoppers, and Customer Service Representatives.

Subscription 62

Subscription Department Stores Omnichannel Retail 62

ESW

MAY 23, 2018

Before the eCommerce gold rush, brands mainly relied on brick-and-mortar retailers such as Target and Walmart to sell to consumers. Today, with the rise of digital commerce, brands have direct access to their customer base. manufacturers currently sell direct to consumer. DTC sales surpassed $6.5

Consumer 122

Consumer Payment Services Shipping Costs Payments 122

BigCommerce

FEBRUARY 13, 2018

Business-to-Consumer (B2C). B2C ecommerce ecompasses transcations made between a business and a consumer. When you buy shoes from an online shoe retailer, it is a business-to-consumer transaction. This type of ecommerce is not consumer-facing and happens only between business entities. Consumer-to-Consumer (C2C).

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

iVend

MARCH 14, 2022

Optical retail straddles two worlds – optical retail stores are part medical practice, with prescription lenses, and part fashion retailer, selling designer frames and sunglasses. This combination of challenge and opportunity means that never has brand been so important for optical retail stores.

Omnichannel 98

Omnichannel Retail Channel Customer Retention 98

ESW

SEPTEMBER 30, 2019

Store cards are one of the earliest forms of credit cards. SuperMoney’s Andrew Latham writes that oil companies and department stores in the US began to offer early credit card prototypes back in the 1920s. These cards — metal plates, actually — allowed customers to pay for their purchases after the fact.

Merchant Services 68

Merchant Services Payment Services Customer Loyalty Department Stores 68

Dynamic Action

DECEMBER 1, 2022

Customer Loyalty Increases Cyber Monday sales enticed the highest rate of new shoppers at 44%, yet over the combined sales days, this group dropped 3pp YoY. as consumers tread cautiously this season on non-essential items. Top words across subject lines from these department stores included, ‘Hot!’

Shipping Costs 62

Shipping Costs Events Accessories Workshop 62

SellBrite

JUNE 28, 2019

I have found the following four psychological triggers that ecommerce platforms should adopt to increase customer urgency and drive sales: Utilize the personal touch. Encourage loyalty. Incentivize customers. It also gives customers the feeling of interacting with the store even though they are not speaking to a real person.

Shipping Costs 92

Shipping Costs eCommerce eCommerce Platforms Customer Loyalty 92

ROI Revolution

AUGUST 5, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. increase over 2019. Ecommerce was up 8.3%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). Consumers spending 1 more hour per day online in light of COVID-19.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

OCTOBER 1, 2020

Consumers spent nearly $212 billion on ecommerce between April and June 2020 according to new data from the US Department of Commerce. BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. 9/28 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JANUARY 5, 2021

Now more than ever, it’s important for consumers and executives alike to understand the coronavirus trends that are having a major impact on society. As consumers continue to be concerned about the pandemic and social distancing protocols, they’re growing more and more to dislike standing in checkout lines. December 31 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

Consumers still spent a record $10.8 Online consumer spend grew the most on Small Business Saturday and Sunday, which saw 30.2% Online consumer spend grew the most on Small Business Saturday and Sunday, which saw 30.2% 61% of adults feel safe going to the store for holiday shopping. year-over-year to hit $9.4 Bloomberg ).

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JANUARY 5, 2022

The COVID-19 pandemic has sparked a true customer transition to digital. Even as government mandates and consumer comfortability with in-store shopping fluctuate, we can anticipate that consumers’ preference for digital won’t go away. 47% of shoppers plan to shop in-store this holiday season, up from 39% in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. In fact, over 45 million consumers will use BNPL this year. month-over-month in April while department stores saw 68.2% Ecommerce sales rose 11.1% sales growth.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

NOVEMBER 4, 2020

Most of the growth has come from consumers 35 and older, although all age groups saw slight increases. The coronavirus pandemic forced brands to pivot their 2020 ecommerce strategies immensely to cope with consumers’ constantly shifting behavior. 62% of consumers shop online more now than before the pandemic ( Bazaarvoice ).

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JUNE 1, 2021

Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. More shoppers have also been using their smartphone to pay for products in-store for the first time. Marketing to consumers in a post-pandemic world. million US consumers are projected to be monthly AR users. In 2021, 93.3

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

MAY 6, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. COVID-19 brings increased consumer openmindedness. are seeing customers be less willing to pay full price. April 13 update. trillion by 2025.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

NOVEMBER 4, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. With demand for freight high and supply so low, it’s becoming very expensive for brands to ship the products their customers buy.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. Latest stats: Consumer electronics + COVID-19. Globally, consumer electronics ecommerce is expected to grow to $343.34

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 9, 2020

department stores may not survive the pandemic. Will the pandemic be the end of department stores? Department stores have held strong to their fashion and apparel categories, but with apparel sales in a free fall across the board, many department stores are hurting as a result of COVID-19.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

SEPTEMBER 2, 2021

Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. With people spending more time inside their homes over the past year, redecorating and remodeling became common among many consumers.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

APRIL 8, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Casual apparel brands thrived in 2020 with consumers spending more time at home. Claim your copy! April 8 update. COVID-19’s impact on the apparel industry.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

FEBRUARY 2, 2021

US consumers spent an average 25 more minutes on mobile devices in 2020 vs. 2019 ( eMarketer ). 39% of US consumers say they’ve used their smartphone more during lockdown ( Twigby ). Consumers spending 1 more hour per day online in light of COVID-19. Consumer pandemic behaviors continue into 2021. Register here!

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68