Retail TouchPoints

MARCH 21, 2022

Sephora USA will deploy the FreedomPay solution in its 500 stores in the Americas as the beauty retailer continues to fortify its digital offerings both in-store and online. Sephora has been a long-time investor in customer-facing technologies for both in-store and online shoppers.

Technology 210

Technology POS Mobile Point of Sale 210

Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

Payment Services 285

Payment Services Point of Sale Retail POS 285

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

Sporting Goods 228

Sporting Goods Payment Services Retail Supplies 228

RetailMinded

SEPTEMBER 21, 2021

Did you know that point of sale systems date back to 1879 when the first one was invented by American shopkeeper James Ritty. But this only taps the surface of POS, barely shedding light on all that POS can offer retailers both large and small. Since then, POS systems have taken a dramatic shift in their capabilities.

Point of Sale 98

Point of Sale POS Merchant Services Payment Services 98

Retail TouchPoints

AUGUST 11, 2023

New research from Capterra finds that tip fatigue — exhaustion caused by the pressure to tip more money to a widening array of workers — is a serious problem affecting most consumers who use checkout tablets at restaurants and other businesses. For instance, most consumers are willing to tip at restaurants for table service and food delivery.

Consumer 184

Consumer Payment Services Point of Sale POS 184

Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. Earlier this year, Amazon piloted the RFID-enabled Just Walk Out technology for a few games at Climate Pledge Arena, home of the NHL’s Seattle Kraken.

Apparel 241

Apparel Technology Payment Services Games 241

Retail TouchPoints

DECEMBER 30, 2022

In the early days and now, criminals stole cardholder data from internet-connected point-of-sale (POS) systems to make their own fraudulent transactions. If a criminal wants to skim data from a consumer’s web browser they merely have to get the consumer’s browser to load and execute their own JavaScript.

Merchant Services 291

Merchant Services Payment Services Payments Consumer 291

Retail TouchPoints

JUNE 4, 2021

Voice recognition technology has moved beyond the realm of checking the weather and playing music. Pandemic-fueled digital commerce is rapidly increasing the use of voice recognition technology. Consumer preference for contactless retail experiences is expected to remain the norm post-pandemic.

Payment Services 158

Payment Services Payments Small Business Retail Technology 158

RetailMinded

FEBRUARY 1, 2024

Retail and 2024 are both in full swing, and both the year and commerce kicked off at the National Retail Federation in New York City in early January. Hearing well respected leaders explain why they value AI or other technologies that are bringing retail to life. It’s like uber for retail work.

Retail 119

Retail Point of Sale Merchant Services Technology 119

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security.

Payment Services 241

Payment Services Retail POS Operations 241

Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

Payment Services 211

Payment Services Retail Point of Sale Supplies 211

Retail TouchPoints

OCTOBER 4, 2023

As one of the largest media and entertainment companies in the world, NBCUniversal is also one of the biggest vehicles for brands to connect with consumers. To do this, Reduto and her team immerse themselves in the industries they serve — and one of the largest is retail. said Reduto.

Retail 229

Retail Consumer Shopping Carts Technology 229

RTP blog

SEPTEMBER 25, 2017

By Susan Wall, Oracle + Bronto Consumers today want it all when they shop. But they also expect a helping hand guiding them along the sales path. But with consumer behavior ever-changing, how can you ensure you’re meeting their expectations today while setting yourself up for success tomorrow?

Technology 300

Technology eCommerce Platforms eCommerce Recommendation 300

iVend

JANUARY 17, 2023

In retail, 2023 is set to still be a time of challenge and flux as the world recovers from the disruption of the pandemic. Shoppers have limited disposable income, and are selective about where they spend it, meaning retailers have to compete hard to win wallet share. See how we’re implementing digital technology in retail stores.

Technology 97

Technology Retail Omnichannel Customer Experience 97

Retail TouchPoints

OCTOBER 20, 2023

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance (ESG) now high on the agenda for public and private organizations worldwide, it’s changing how many retailers think about their businesses. And how can POS finance fit into the equation?

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POS Payment Services Merchant Services Retail 239

Retail TouchPoints

APRIL 20, 2022

To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. “Our

Retail 352

Retail Social Media Technology Events 352

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Retailers offering DCC should collaborate with trusted payment processors that provide a best-rate guarantee. Benefits for Retailers 1. As evidenced by the data showing U.S.

Payment Services 235

Payment Services Merchant Services Payments Point of Sale 235

Retail TouchPoints

SEPTEMBER 18, 2023

This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers. Retailers will leverage this moment to focus on operational efficiencies and consumer connection.

Retail 277

Retail Gifts Recommendation Consumer 277

iVend

OCTOBER 16, 2022

iVend Smart Retail Technology iVend’s retail technology helps to engage smart shoppers. Read how we’re helping to create smart retailers. They research products online before they even set foot inside your retail store. What does this mean for retailers who want to capture these new savvy shoppers?

Technology 96

Technology Retail Mobile Channel 96

365 Retail

OCTOBER 20, 2023

Over the past two decades, ISE has served as a catalyst for groundbreaking technological advances, fostered meaningful connections and dialogue and propelled the systems integration industry to new heights. But the smart retailers are the ones that have responded by embracing technology.

Technology 73

Technology Retail Events Workshop 73

Retail TouchPoints

JULY 17, 2023

This AI- and AR-powered technology forms a seamless part of the shopping journey for our passengers, helping them to easily choose the products that are perfect for them, as well as saving them time at the airport. “We have been working on this collaboration with Perfect Corp. Perfect Corp. Perfect Corp. in a statement. . in a statement. “We

Travel 206

Travel Customer Retail Point of Sale 206

Retail TouchPoints

MARCH 31, 2023

Retailers know that customer engagement must be the focus of their marketing efforts. The only problem is, for many retailers, the idea of becoming involved in the financial transaction part of the journey is a leap too far. Its simplicity works for the retailer and customer alike.

Financial Services 239

Financial Services Payment Services Payments Small Business Retail 239

iVend

DECEMBER 11, 2023

For the world of retail technology, 2024 looks set to be an exciting year. As consumer demands continue to evolve, and competition is hotter than ever, retailers are embracing innovative solutions to stay ahead. All retail processes iVend helps retailers to stay ahead of retail technology trends.

Payment Services 59

Payment Services Technology Payments Retail 59

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4%

Food and Beverages 227

Food and Beverages Payment Services Retail Payments 227

Retail TouchPoints

FEBRUARY 7, 2023

The annual retail gathering brought a huge set of new companies and interesting perspectives that will shape the future of retail over the next three years. This remains a $50 million to $100 million opportunity for most $5B+ retailers in 2023, and too few non-grocers are pursuing it as a solution.

Retail 241

Retail POS Apparel Department Stores 241

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. Retail TouchPoints asked experts across the store design, experience and technology realms to share the trends they believe will drive brick-and-mortar innovation.

Sporting Goods 266

Sporting Goods Technology Omnichannel Operations 266

Retail TouchPoints

NOVEMBER 10, 2023

For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place.

Retail 261

Retail Social Media Multi-channel Channel 261

Retail TouchPoints

JUNE 7, 2021

Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors. As consumers, we are accustomed to instant results.

Supplies 270

Supplies Retail Fulfillment Point of Sale 270

Retail TouchPoints

AUGUST 20, 2021

In the ecommerce realm, we’ve seen retail media networks emerge and accelerate. Jay Hutton , President and CEO, VSBLTY ; Maroun Ishac , Director of Business Development, Retail Solutions Division, Intel Corp. ; Retailers have created Retail Media Networks to compete with the Amazons, Facebooks and Googles,” Brown explained.

Retail 307

Retail Supplies Webinar Consumer 307

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. But retailers have to invest in things that will make them not just different, but better and more relevant.

Technology 240

Technology Consumer Mobile Operations 240

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Here Are The Ten Emerging Retail Trends We Predict For 2022. Personalization in the data mining age.

Consumer 94

Consumer Retail Social Media Payment Services 94

Retail TouchPoints

OCTOBER 10, 2023

Despite global economic concerns, consumer spending has remained robust throughout 2023, and retailers are looking forward to a blockbuster Q4 full of holiday spending. eMarketer expects retail mobile commerce sales to account for 43.4% of total retail ecommerce sales in 2023. billion, up from $415.93

Mobile 227

Mobile Retail Social Media Payment Services 227

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. This reduction in fraud liability can result in significant cost savings for retailers.

Merchant Services 260

Merchant Services Payment Services Payments Retail 260

Retail TouchPoints

JUNE 1, 2022

There are a lot of people making a good living forecasting what’s going to happen in retail. Things like ecommerce will soon eclipse brick-and-mortar, retail is facing an apocalypse or delivery to home will become the norm in grocery shopping. The fact is, when it comes to what’s ahead for retail, no one really knows.

Retail 290

Retail Games Magazine Demo 290

365 Retail

JANUARY 4, 2023

Retention is a significant and worrying issue for retailers. According to recent reports, two-fifths of retail SMEs could go out of business this year because they can’t recruit store colleagues, while nearly all UK retailers have expressed concern over a shortage of new talent.

Mobile 70

Mobile Technology Retail Customer Experience 70

Retail TouchPoints

APRIL 25, 2024

This is the first part of our two-part series, “ From Self-Checkout to Just Walk Out: A Look at Autonomous Retail Experiences.” Plus, despite all the vocal naysayers, many consumers actually like the technology. In part one we go beyond the headlines to uncover the reality of the self-checkout situation.

Payment Services 192

Payment Services Technology Consumer Retail 192

365 Retail

FEBRUARY 1, 2024

This, however, is a different consumer. With such habits, the smallest friction in the purchase journey can leave a sour taste in the consumer’s mouth. SoftPoS or Software Point of Sale is a software solution that can turn almost any mobile device into a payment terminal. SoftPoS – What and why?

Payment Services 52

Payment Services Merchant Services Consumer Banking 52