Smile.io

MARCH 22, 2024

Whether you’ve been running a rewards program for a while or you’re relatively new to rewarding your customers , you need to make sure that the rewards and functionality you’re offering meet your needs and your customers’ needs.    If not, it may be time to migrate your loyalty program. 

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

MagentoBrain

MAY 23, 2023

In today's competitive market, building and maintaining brand loyalty is essential to stay ahead of the competition and thrive in the long term. In this blog, I will explain ten proven strategies that businesses can use to improve brand loyalty and cultivate a strong and loyal customer base.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

Algopix

OCTOBER 15, 2023

By aggregating data from various sources, businesses gain a comprehensive understanding of customer behavior, preferences, and pain points. This knowledge is essential for making informed decisions and tailoring marketing efforts to meet customer expectations.

Channel 128

Channel eCommerce Social Media Customer Loyalty 128

Retail TouchPoints

OCTOBER 16, 2023

In today’s hyper-competitive ecommerce landscape, data isn’t just a buzzword. However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards.

Social Media 272

Social Media Consumer Information Marketing 272

Dynamic Action

FEBRUARY 23, 2024

However, while this idea seems obvious, putting the customer at the center of everything you do and truly understanding your customer can be more challenging than one might think. With increased digitalization and hyper-personalization, consumers are changing, and companies need to adapt quickly to meet these evolving expectations.

Customer 62

Customer Retail Webinar Customer Loyalty 62

Wiser

AUGUST 28, 2023

Steps to Build a Better Retail Assortment Strategy An efficient and effective assortment is paramount to retaining customers and driving profits. A well-curated product mix not only meets the diverse needs and preferences of your audience, but also positions your brand as a reliable provider of choice.

Retail 146

Retail Fashion Information Customer Data 146

lateshipment

APRIL 23, 2023

At this stage, it is important to remember that most of your efforts to build customer loyalty take place after the customer makes a purchase. However, the post-purchase phase is notorious for multiple issues that can affect the customer experience when unattended.

eCommerce 130

eCommerce Shipping Costs Merchant Services Customer Experience 130

Groove

MAY 3, 2018

These assets can build credibility, improve customer trust and ultimately help increase revenue. That's why many brands are investing in tools like Yotpo to manage their customer-generated reviews and content. Smile.io – Loyalty Programs. To setup the integration, visit the BigCommerce App store.

BigCommerce 285

BigCommerce Marketing eCommerce Social Media 285

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. The Power of Post-Purchase CX Post-purchase issues tend to drive customers away.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Smile.io

DECEMBER 7, 2023

A loyalty program should not be viewed as a static entity but rather as a dynamic element that evolves to meet the changing needs and desires of your clients. These tools generate valuable insights into customer behavior, allowing companies to fine-tune their loyalty programs effectively.

Shopify 93

Shopify Customer Loyalty Blog Improvements 93

MagentoBrain

MAY 4, 2023

The platform also includes advanced analytics features such as data modeling, predictive analytics, and segmentation, which can help businesses gain deeper insights into their customer base and improve their overall performance. Enterprise: This is the highest-level subscription option, which is priced at $5,000 per month.

Magento 52

Magento Payment Services Payments eCommerce 52

Retail TouchPoints

FEBRUARY 18, 2021

Brands from auto to beauty have embraced appointment-based service to improve shopper satisfaction and maximize revenue opportunities. JRNI Appointments helps automate the BHLDN appointment scheduling process, making it easy for associates to book meetings across all channels. Appointment-Based Benefits Apply Across Categories.

Retail 295

Retail Beauty and Health Books Omnichannel 295

Algopix

JANUARY 22, 2024

This comprehensive guide will explore proven techniques to maximize repeat purchases and cultivate customer loyalty on Amazon. Harnessing the Power of Repeat Purchases The value of repeat customers to an eCommerce business cannot be overstated. According to a study by Deloitte, repeat buyers spend 67% more than new customers.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. allows you to embed custom loyalty content throughout your website.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Algopix

OCTOBER 21, 2023

Understanding why users abandon their carts is critical for improving this metric. Balancing these metrics helps maintain healthy inventory levels and improve cash flow. Assessing Shipping and Delivery Performance Shipping and delivery are often the last touchpoints customers have with your brand.

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Social Media 118

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. Customer-facing display to improve customers checkouts. Customer Facing Display To Improve Customers Checkouts.

POS 52

POS Payment Services Merchant Services Point of Sale 52

Korona

MARCH 7, 2023

By taking advantage of this data, retailers can gain valuable perspective into how their customers shop and ultimately increase customer loyalty and overall sales. Using POS Gift Cards as a Loyalty Program The other significant advantage of POS-based gift cards is that they can also double as a loyalty program.

POS 52

POS Gifts Payment Services Merchant Services 52

Retalon

FEBRUARY 14, 2024

With evidence pointing towards increased customer loyalty and spending triggered by personalized experiences, it’s clear that data insights hold the key to unlocking new levels of engagement and satisfaction among consumers. This kind of personalization can increase customer loyalty significantly.

Retail 41

Retail Operations Management Improvements 41

Kibo

DECEMBER 14, 2021

To meet the demands of this unique consumer and help capture the generation’s growing spending power, retailers must continue to invest in new technologies and digital shopping experiences. Merchants are shifting toward a fast and efficient customer digital shipping experience to meet the demands of the millennial shopper.

Social Media 62

Social Media Retail Mobile Omnichannel 62

Retalon

FEBRUARY 15, 2024

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. These criteria ensure you select a tool that not only meets current needs but also grows with your business.

Retail 41

Retail Operations Information Customer Loyalty 41

Smile.io

AUGUST 1, 2022

Email and SMS are two of the best channels to use for retention as they create a direct communication path between you and your customer. With an omnichannel support strategy, brands can meet customer expectations and have conversations in real-time. Even better, create an automatic feedback loop that collects and stores data.

Merchant Services 73

Merchant Services Marketing Payment Services Omnichannel 73

Korona

OCTOBER 6, 2021

Similarly, 52% of retailers wanted to improve their POS systems. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers. WINE CLUB MEMBERSHIP. Click below to get started.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 7, 2022

This automatic process gives the owner the confidence that inventory is being tracked to meet customer expectations. Your staff simply swipes a customer’s ID card, and KORONA POS reads the magnetic strip on the back. Customer relationship management (CRM). POS systems also allow for better employee management.

Management 52

Management Payment Services POS Point of Sale 52

SellBrite

MAY 13, 2019

Battling the stigma of the data collector is key for any ecommerce seller. Owing to the value of raw customer data, some owners of it are tempted to be vague about how they’re willing to use it – it’s a subject of public sensitivity, and exploiting it can backfire spectacularly.

Mobile eCommerce 117

Mobile eCommerce Mobile eCommerce Social Media 117

Korona

OCTOBER 6, 2021

Similarly, 52% of retailers wanted to improve their POS systems. Therefore, if your winery is still using the traditional cash register with a card reader and no other payment options, you’re not only lagging behind your competitors but, more importantly, losing customers. Wine Club Management. Click below to get started.

POS 52

POS Payment Services Point of Sale Events 52

Kibo

MAY 20, 2014

Seamlessly connecting your front-end and OMS in real-time, our flexible, cost-effective APIs allow you to enter data once and enjoy a real-time, unified view of product information, inventory, orders, customer data, promotions, appeasements and more—all accessible via any connected device. Here’s how it works.

White Paper 62

White Paper B2B Shipping Costs B2C 62

Omnisend

DECEMBER 15, 2020

Proper implementation of an omnichannel customer support strategy has a significant impact on a company’s revenue and can bring with it other benefits and advantages, including: Faster resolution of customer cases. Reducing agents’ time handling customer requests. Higher customer satisfaction rates.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. According to a study by BARC , some benefits of using big data include: Making better strategic decisions (69%). Improve customer service.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

JULY 26, 2023

Integration solutions can synchronize data between customer tickets, orders and financials to develop a comprehensive view of the customer. But complex warehouse networks, inventory levels, product updates and inbound shipments cause retailers to often struggle when trying to handle these data loads.

Fulfillment 202

Fulfillment Operations Shipping Costs Order Fulfillment 202

Teamwork Retail

JULY 8, 2020

Ecommerce will require constant development, refinement and updates to continually compete and address customer needs. The initial iteration should be designed to meet current market needs, with additional iterations planned for the future based on platform performance. . The Customer Experience. “A E-commerce is an investment.

Payment Services 48

Payment Services Customer eCommerce Multi-channel 48

ESW

SEPTEMBER 29, 2023

An omnichannel approach ensures that brands meet customers where they are. It also allows for more flexible inventory strategies which help maintain margin while improving customer experience. But the benefits of omnichannel ecommerce are well worth it for both the brand and the customer.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

eCommerceFuel

SEPTEMBER 6, 2023

.” — Drew Sanocki Segmenting customers enables you to tailor your offerings, communication strategies, and services to meet individual needs, creating a more meaningful connection between your brand and customers. Customer segmentation isn’t just about selling more efficiently; it’s about serving more effectively.

Customer 26

Customer Social Media Marketing Recommendation 26

Optimizely

MARCH 29, 2018

In your next marketing team meeting, you share the conversion rates with your boss. You stare open-mouthed with absolutely no idea of the answer and walk out of the meeting feeling deflated. Are you really a data-driven B2C marketer? How many converted into long-term customers? Great work”, she says.

B2C 247

B2C Marketing Multi-channel Customer Data 247

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Build Customer Loyalty.

Payment Services 74

Payment Services POS Mobile Operations 74

Liveintent

SEPTEMBER 29, 2022

Identity resolution is the process by which customer interactions across platforms, channels, and devices, are unified or connected to a single customer profile. Does it matter if I have a comprehensive customer profile? With identity resolution, you can: Create a single customer view. Improve ROAS.

Customer Data 98

Customer Data Improvements Customer Loyalty Channel 98

Algopix

JULY 24, 2023

It improves efficiency, reduces errors, enhances customer satisfaction, and allows businesses to scale seamlessly. Key Features of Order Management Systems An Order Management System (OMS) is a critical tool for eCommerce businesses looking to streamline their order processing and enhance customer experience.

Payment Services 78

Payment Services Merchant Services Operations Management 78