Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Customer Loyalty 216

Customer Loyalty Customer Retail Shipping Costs 216

Optimizely

DECEMBER 20, 2018

If you’re trying to stand out in fashion ecommerce , for example, it’s super tough. But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. Orchard Mile: Hyper-personalized ecommerce experience.

Online Retail 259

Online Retail Marketing Retail Fashion 259

Omnisend

MAY 18, 2021

Here, we examine the newest CBD eCommerce trends retailers should learn before selling in the coming years. What Is CBD Ecommerce? With the coronavirus pandemic, more and more customers are turning to ecommerce. These transactions, via online retail stores, are known as CBD ecommerce. The Top CBD Ecommerce Trends.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Omnisend

APRIL 26, 2021

With more and more people shopping online each year, the global ecommerce industry is booming like never before. From its humble beginnings in easily deliverable and consumable things like books and DVDs, ecommerce has expanded to the point where consumers now feel comfortable purchasing pretty much anything online.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Optimizely

MAY 15, 2018

It’s almost time for the Internet Retailer Conference & Exhibition , AKA IRCE — the massive ecommerce conference with the largest expo hall in the industry. That’s why we’ve picked out the IRCE sessions that are must-sees for any B2C marketer, whether you’re focused on merchandising, marketplaces, omnichannel, design, or search.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Smile.io

AUGUST 25, 2023

In the past, we’ve compiled lists of amazing loyalty program examples in several different industries but we thought it was time to create a larger collection of the absolute best ecommerce loyalty and rewards programs around in every industry. Sephora's Beauty Insider Sephora’s Beauty Insider VIP loyalty program.

Customer Loyalty 77

Customer Loyalty Beauty and Health Food and Beverages Customer 77

Omnisend

JUNE 15, 2021

Understanding how and when to engage with customers makes all the difference in the world of ecommerce. This is why we’re exploring customer lifecycle marketing today, along with the crucial role it plays in ecommerce. What’s the Role of Customer Lifecycle Marketing in Ecommerce?

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Kibo

SEPTEMBER 2, 2020

At scale, an engaging, personalized user experience (UX) can lead to better customer retention, recurring sales, and referrals. Product recommendations dynamically show products based on user data like gender, size, colors and style preference, and other product variants that the user has chosen in past web shopping.

Recommendation 62

Recommendation Omnichannel Customer Retention Customer Experience 62

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways.

Customer Loyalty 83

Customer Loyalty Merchant Services Shopify Shipping Costs 83

Korona

OCTOBER 14, 2022

One of the most effective strategies for encouraging customer retention and increased consumer spending is to implement loyalty and membership programs. This is evident from the fact that almost 83% of customers are more likely to stay faithful to an organization with a loyalty platform. Encouraging More One-Time Spending.

Subscription 52

Subscription POS Customer Retention Shipping Costs 52

Payoneer

FEBRUARY 22, 2023

Nigeria’s ecommerce market is rapidly growing and is projected to generate a revenue of US$7,627 million by the end of 2023, making it the 39th largest ecommerce market globally. The Nigerian ecommerce market’s contribution to the global growth rate in 2023 is expected to be over 25%. of Nigerian ecommerce revenue.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Smile.io

NOVEMBER 5, 2019

Not only does personalization bolster sales, but it can also increase customer loyalty. 44% of customers said they would become repeat buyers following a personalized shopping experience. If you’re ready to get started, here are 5 ecommerce personalization tactics and segmentation tools to implement immediately.

eCommerce 43

eCommerce Recommendation Customer Experience Mobile 43

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. And how does it improve customer engagement? Reading Time: 2 minutes. What is Behavioral Segmentation?

Customer 114

Customer Merchant Services Subscription Omnichannel 114

Omnisend

DECEMBER 7, 2021

The holiday season is a hectic and productive period for ecommerce retailers. With that said, let’s look at some of the best ways to reach out to customers with your after-holiday email campaigns. Your holiday sales and customer data is gold if you can successfully make use of it. Reading Time: 7 minutes.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. What is DTC eCommerce? Top 7 DTC eCommerce Trends. In 2021, U.S.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Smile.io

FEBRUARY 2, 2024

has access to the world’s largest loyalty dataset, with over a decade of data from billions of ecommerce orders.  Year-over-year comparisons of 6 key retention metrics based on Smile’s network of merchants, categorized by industry and merchant size.   With 10 years as a top ecommerce solution, Smile.io

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Retail TouchPoints

JULY 26, 2023

With ecommerce already on the upswing and expected to grow to one-quarter of all global retail sales by 2026, retailers have a golden opportunity to capitalize on this disruptive time and protect their brand against future supply chain bottlenecks while establishing themselves as industry leaders.

Fulfillment 204

Fulfillment Operations Shipping Costs Order Fulfillment 204

Omnisend

MAY 24, 2021

The best way to learn about your customers’ preferences and behavior is through customer analytics, which helps to visualize your customer data and allows you to provide personalized, relevant messaging at exactly the right times. But first, let’s take a closer look at what customer data analysis is.

Customer 134

Customer Customer Retention Customer Data Omnichannel 134

Omnisend

APRIL 14, 2021

As well as identifying and catering to individual customers based on where they are in the customer lifecycle, you can also build detailed customer profiles and segment them into different categories based on various characteristics. How to Choose Customer Lifecycle Software? What are your growth and retention goals?

Customer 78

Customer Omnichannel Customer Retention Channel 78

Omnisend

NOVEMBER 5, 2020

These days, powerful marketing automation is common practice for ecommerce stores. As such, if you’re not already using WooCommerce marketing automation to facilitate omnichannel marketing, you need to start now — it’s a game-changer. You’ll also be amazed at the impact this has on your customer retention rates.

WooCommerce 148

WooCommerce Marketing Omnichannel Channel 148

UpSellIt

AUGUST 3, 2023

By 2026, retail ecommerce sales are projected to reach an astonishing 8.1 Ecommerce segmentation and personalization are two independent, but complementary strategies used in the field of online retail to enhance customer experience, improve conversion rates, and drive sales. What is Ecommerce Segmentation?

eCommerce 107

eCommerce Recommendation Accessories Customer Loyalty 107

Smile.io

OCTOBER 30, 2023

From DTC to brick-and-mortar retail stores, millions of ecommerce brands are choosing Shopify as their platform. The all-in-one commerce platform has a vast portfolio of features that are dynamic and adaptable for every business’s specific needs. But whatever you choose, the ultimate goal is always to improve customer retention. 

Shopify 72

Shopify Merchant Services POS Omnichannel 72

Ecommerce Platforms

JANUARY 5, 2021

With over 2,000 customers and an astounding over 100% customer retention rate, it's safe to say SALESmanago has more than made a name for itself. SALESmanago uses machine learning and AI to aggregate and analyze all your customer data. A Customer Data Platform. Yves Rocher. …To name a few.

Live Chat 104

Live Chat Social Media Magento Customer Data 104

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Omnisend

APRIL 20, 2021

As a business owner, when you are struggling to obtain new customers, having an online presence is not a choice. This is where mobile commerce (or m-commerce) helps in aligning you and your customers in a single frame. So you can be pretty sure that m-commerce is going to be the next big thing. In fact, 55.4%

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

RetailMinded

FEBRUARY 8, 2023

Unlike other businesses, an unprecedented influx of ecommerce during quarantining (and little time to prepare) forced Sonos to accelerate their plans. Almost immediately, Sonos had to find a way to bring the power of the in-store experience online, doubling down on digital-first revenue and ecommerce.” How did they do it?

Technology 98

Technology Merchant Services Retail Shipping Costs 98

OrderDynamics

AUGUST 1, 2017

Unified Commerce: Glitter, Gold, Or Empty Promise? Based on that definition, there are only two constants in retail – the customer and the product. Everything in between, including systems such as unified commerce, are up for grabs, save for the retailer’s presumable objective of creating a profit out of the transaction.

Payment Services 50

Payment Services Channel Telecommunications Payments 50

Omnisend

DECEMBER 5, 2023

Focus on customer retention Customer retention helps reduce acquisition costs, increase customer lifetime value, and boost profitability. Request feedback: Use customer feedback to improve your products, services, and customer support. Ready to revolutionize your marketing game?

Marketing 78

Marketing Social Media SEO Customer Retention 78

ROI Revolution

AUGUST 5, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Ecommerce was up 8.3%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Black Friday 2021 brought in $8.9

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Mobile ecommerce + COVID-19 stats.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Ecommerce sales rose 11.1%

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. growth over 2020. December 16.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Ecommerce delivered $32.5

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. to hit $14.93 billion in 2021.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

On top of health concerns, brands across the globe have had grave concerns about the impact of coronavirus (COVID-19) on their brand, industry, and ecommerce as a whole. Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. billion in sales last year.

eCommerce 78

eCommerce Social Media Payment Services Payments 78