Omnisend

SEPTEMBER 9, 2021

We’ll help you better understand it, and learn how to put it all into practice to create a growth-focused marketing strategy. But first, let’s look a little deeper into the vast benefits of making data-driven decisions in your business. The Importance of Data-Based Marketing in Ecommerce.

eCommerce 148

eCommerce Customer Retention eCommerce Analytics Improvements 148

RetailMinded

JULY 8, 2021

For you to stay ahead of the game, you must keep up with digital innovations and apply up-to-date marketing strategies. Although digital marketing is already a familiar and staple strategy for many establishments, some industries and businesses are still reluctant to engage in this approach.

Marketing 106

Marketing Retail Customer Loyalty Social Media 106

Retail TouchPoints

MAY 8, 2024

“Build the journey or flow you want your customers to follow; tidy up your spaces because cluttered store racks or cluttered websites have the same effect — customers leave; and ensure support and service really cater to customer needs. Pitié: Visits have never been so valuable.

Merchant Services 223

Merchant Services eCommerce Channel Mobile 223

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Collect and Leverage First-Party Data .

Customer Loyalty 218

Customer Loyalty Customer Retail Shipping Costs 218

Retail TouchPoints

APRIL 23, 2021

Now over a year into lockdown, retailers are striving to learn from past mistakes in a rapidly changing market. The shift to ecommerce and the COVID-19 outbreak have created a strong market for ecommerce, resulting in the disappearance of several brick-and-mortar retail outlets. Retail is a massive industry. billion by 2024.

Retail 231

Retail Operations Customer Retention Order Fulfillment 231

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Emerging Trends in Retail Customer Loyalty Programs If you’re ready to implement a loyalty program for your retail business, it’s essential to understand the current market and future forecasts. Subscription-based loyalty programs can create a sense of exclusivity and commitment among customers, leading to greater loyalty.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Liveintent

NOVEMBER 24, 2020

I really enjoyed the Brand Innovators fireside chat I moderated in September with Antony Demetriades, who heads customer retention at McAfee, a client of ours. In fact, I thought it would be great to continue our exchange and bring in another insightful voice, Sachin Puri, McAfee’s VP of growth marketing.

Marketing 104

Marketing Customer Retention Information Improvements 104

Smile.io

FEBRUARY 23, 2022

The key to creating these brand advocates is a little something called loyalty marketing. And while having a customer loyalty program is a great tool, it’s not the end all be all. Loyalty marketing involves every part of the customer journey and when done correctly is a great growth strategy.

Marketing 74

Marketing Customer Loyalty Customer Retention Social Media 74

Sailthru

JUNE 1, 2023

Interactive digital experiences can help build brand loyalty while delivering key details about your customer’s interests and future purchase intent. The importance of data to strengthen customer retention and sales is well-known by most businesses. Better personalization leads to stronger engagement and higher ROI.

Travel 78

Travel Customer Retention Demo Recommendation 78

Omnisend

MAY 18, 2021

states have legalized marijuana and cannabis, and CBD retailers stand to benefit from the new marketing opportunities. At the same time, a survey by Rolling Stone reveals that it’s likely the market will spike to an incredible $22 billion by the year 2022. With the coronavirus pandemic, more and more customers are turning to ecommerce.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

Smile.io

NOVEMBER 14, 2023

In this quick, data-driven-focused blog, we're diving into the nitty-gritty of what first-party data is and why it's the secret sauce for Shopify brands looking to supercharge their revenue and trim the fat on wasted spending. What is first-party data? Examples included.

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

Smile.io

APRIL 30, 2024

Customer engagement is a crucial aspect of any successful marketing strategy. It helps build long-lasting customer relationships and boosts brand loyalty.    But how do you boost customer engagement ? Collect information about customers' interests, activities, and preferences to understand their needs.

Customer 71

Customer Shopping Carts Shipping Costs Subscription 71

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways.

Customer Loyalty 84

Customer Loyalty Merchant Services Shopify Shipping Costs 84

Algopix

JULY 13, 2023

In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. CRM systems provide a centralized database that stores and organizes customer information, allowing businesses to streamline processes, enhance communication, and improve customer satisfaction.

Payment Services 78

Payment Services eCommerce Management Customer 78

365 Retail

JULY 3, 2023

As the demand for SaaS solutions continues to increase, there comes a great challenge for B2B SaaS businesses: data security and privacy. From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years.

B2B 52

B2B Subscription Customer Data Information 52

Korona

OCTOBER 14, 2022

One of the most effective strategies for encouraging customer retention and increased consumer spending is to implement loyalty and membership programs. This is evident from the fact that almost 83% of customers are more likely to stay faithful to an organization with a loyalty platform. Word Of Mouth And Customer Acquisition.

Subscription 52

Subscription POS Customer Retention Shipping Costs 52

Sailthru

APRIL 27, 2023

Data scientists spend 60% of their time on cleaning and organizing data. If your data is unreliable, any conclusions from A/B testing, click-through rates, or open rates may be misleading or completely incorrect and should not be used to inform business decisions. Where Does Dirty Data Come From? Get Cleaning!

Customer Retention 78

Customer Retention Omnichannel Improvements Customer Data 78

Smile.io

NOVEMBER 10, 2021

Consumers are more informed and far more opinionated than ever, and with endless information available at their fingertips in seconds, they can be easily influenced by one another. If you want to thrive in a competitive world with such knowledgeable customers, you need to have a keen understanding of customer behavior.

Customer 69

Customer Customer Retention Customer Experience Customer Data 69

Kibo

SEPTEMBER 2, 2020

At scale, an engaging, personalized user experience (UX) can lead to better customer retention, recurring sales, and referrals. Product recommendations dynamically show products based on user data like gender, size, colors and style preference, and other product variants that the user has chosen in past web shopping.

Recommendation 62

Recommendation Omnichannel Customer Retention Customer Experience 62

Powerinbox

DECEMBER 18, 2019

One of the true superpowers of the internet is the ability to get highly-accurate behavioral data on your customers as they browse the web. Many online businesses have built a thriving market in user behavior data that can be effectively leveraged to improve accuracy and efficacy of marketing efforts. Technically.

Marketing 48

Marketing Retail Customer Retention Shipping Costs 48

lateshipment

APRIL 2, 2021

Take away – Despite the surge in online orders, it is practically difficult for SMBs like yours to compete with companies such as Amazon and Walmart, which have established dominance over the eCommerce market. Hybrid (omnichannel) marketing is the future now. And how you can do that, you ask?

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

Social Media 52

Social Media Customer Retention Subscription Retail 52

Omnisend

DECEMBER 15, 2020

For example, customers can write to you on Facebook and continue the conversation through an email or a video call with all of the context and information included from previous channels. You can have dedicated teams for each one of them, but remember to properly prepare your agents for customer interaction. Learn more!

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Ecommerce Platforms

JUNE 20, 2022

Customers feel like they get a better deal every time they shop. There's a greater opportunity to offer personalized discounts, marketing messages, and perks. Customers may occasionally feel like they need to spend too much time with their subscription to see any real financial benefit. What are the marketing opportunities?

Subscription 220

Subscription Shipping Costs Merchant Services Payment Services 220

MagentoBrain

MARCH 9, 2023

It is a third-party software application that securely transmits customers' payment information from the Ecommerce website to the payment processor and the customer's bank. PCI compliance ensures that your customers' data is being handled securely and that you are following industry best practices for security.

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Building customer loyalty with in-store promotions. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

Korona

OCTOBER 12, 2022

Nothing is more rewarding for a liquor store owner than customers who are loyal to their store and recommend it to their friends and family. Building more organic word-of-mouth marketing and referral business is a great way to grow your sales. Building customer loyalty with in-store promotions. Table of contents. Wine tastings.

Customer Loyalty 52

Customer Loyalty Customer POS Social Media 52

SellBrite

SEPTEMBER 27, 2017

But this doesn’t mean sellers should market to as many people as possible. When marketing is directed towards specific customer types, it resonates with buyers in a way that makes them feel more connected to your products and your brand. Targeted marketing begins with identifying the distinctions between your buyers.

eCommerce 125

eCommerce Customer Social Media Information 125

Retalon

FEBRUARY 15, 2024

This technological marvel aids in refining inventory management, shaping marketing strategies, and sculpting pricing frameworks, contributing significantly to sales upliftment and fortified customer allegiance. It ensures the seamless collection, storage, and processing of data.

Retail 41

Retail Operations Information Customer Loyalty 41

Omnisend

DECEMBER 7, 2021

With that said, let’s look at some of the best ways to reach out to customers with your after-holiday email campaigns. Your holiday sales and customer data is gold if you can successfully make use of it. Ultimately, BOGO is a win-win post-holiday marketing strategy that consumers will love.

Gifts 158

Gifts Shipping Costs Recommendation Customer Retention 158

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Smile.io

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Omnisend

APRIL 26, 2021

Driven by giants such as Amazon and IKEA, 8 out of 10 consumers have now bought furniture online with help from things like hyper-personalized marketing, augmented reality, and the ability to contextualize potential purchases within their own home environments according to Emizentech. 4 Furniture Ecommerce Trends for the Year Ahead.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Omnisend

MARCH 16, 2021

In this piece, I’ll outline exactly how personalized product recommendations impact your store, how they work, and how to use them effectively both on-site and in your email marketing. Product recommendations are products that appear onsite, in emails, or in other marketing messages. They might need a piping bag, but what else?

Recommendation 158

Recommendation Accessories eCommerce Shipping Costs 158

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. In the end, you’ll have all the information you need to decide whether a POS gift card program is right for your business. But there’s more to gift cards than just being a convenient way for customers to buy gifts. That’s what this guide is all about.

POS 52

POS Gifts Payment Services Merchant Services 52

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. Without it, a brand is essentially marketing in the dark. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. And how does it improve customer engagement?

Customer 114

Customer Merchant Services Subscription Omnichannel 114

FastSpring

MAY 13, 2021

How are you qualifying leads and converting leads to customers? The best-in-class brands make $4 for every $1 spent on marketing and advertising by localizing their checkout and using add-ons to drive up average order value. That means customizing when possible and offering localized options. Feature Localized Currency.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78