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How to Meet and Exceed Amazon-Driven Customer Expectations 

ESW

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits.

eCommerce 139
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The Best Subscription Billing Software in 2022

Ecommerce Platforms

The best subscription billing software can make life running your own business a lot easier. With the right technology, it’s easy to collect cash on monthly subscriptions, without having to chase after your target audience with endless manual invoices and reminders. That’s where the power of subscription billing software comes in.

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6 Strategies for Collecting Customer Data for Early Personalization

Sailthru

In many cases, poor customer data management will be the catalyst. We all know that customer data is crucial for personalization, especially in the earliest stages of the customer journey as you’re still establishing that relationship. But before getting to know someone, you do have to meet them first.

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How to Keep Your Loyalty Program Members Engaged Long-Term, Even After the Holidays

Retail TouchPoints

With a comprehensive engagement strategy and loyalty programs that include personalized benefits, retailers can better meet customers’ needs and motivate them to stay engaged, even after the holidays. 3 Steps for Inspiring Customers to Stay Engaged.

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Why Ecommerce Brands Need Customer Lifecycle Automation

Optimizely

Today, top-tier customer lifecycle analysis is always proactive: forecasting lifetime customer value even before a potential purchase, subscription or conversion. Identifying change: Where 99% of customer lifecycle tracking falls short. Customer data meets metric analysis meets customer forecasting.

Customer 195
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The Future of eCommerce: Trends to Watch in 2024

Algopix

Subscription-Based eCommerce The subscription-based model is becoming increasingly popular across various industries, from streaming services to meal kits. In eCommerce, subscription models offer predictability and recurring revenue. This involves creating concise, informative, and visually engaging content for mobile users.

eCommerce 119
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Navigating the Trends and Challenges of Customer Loyalty Programs in Retail

RETAIL MANAGEMENT SOFTWARE

Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors. By offering personalized experiences, retailers can deepen customer engagement and loyalty, leading to increased repeat business and brand advocacy.