Remove Customer Experience Remove Customer Loyalty Remove Magazine Remove Shipping
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Why Product Packaging Design is Important to Ecommerce Success

SellBrite

Specifically, both use unique, custom-made product packaging design as a tangible representation of what they each stand for. Both brands have managed to create the expectation of exceptional customer experience and quality—with their packaging. Carry the online customer experience into the real world.

eCommerce 139
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5 eCommerce Shopping Features to Consider for Growth

ESW

Offer free shipping and shipping that can arrive quickly, when customers want it. Product comparison charts are another feature that can make customer experiences more seamless. They allow customers to see different products while adding meaning to more technical features. Keep the sale simple.

eCommerce 113
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Retail Auto-Replenishment: the Pros and Cons

GetElastic

For example, if an item is popular, and running out of stock, then the stock order system can automatically create a purchase order, which can then be shipped straight to the store. The most successful retailers will be those that think like their customers, connecting the dots to create a seamless retail experience.”.

Retail 141
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Should Your B2C Brand Switch to Direct-to-Consumer?

Optimizely

This enables it to offer same day delivery direct to both stores, and directly to its customers. According to Supply Chain World magazine , the company also is developing direct-to-consumer channels in several European markets. Here are the top reasons you should consider selling to potential customers directly.

B2C 170
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Feeling Lucky? Using Gamification to get Customers Involved

UpSellIt

PCH, as it’s often referred to, started in a time when many consumers subscribed to magazines via house calls from door-to-door salesmen. Here are a few ways to incorporate gamification into your customer experience. Rewards programs are a great way to create returning customers. Online shoppers love free shipping.

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Driving eCommerce Revenue, Part 3: Focus on User Trust

ESW

If smart marketing builds qualified leads and UX increases conversions, focusing on user trust can help you earn loyal repeat customers. This third and final post in our series on driving revenue offers specific steps a direct-to-consumer brand can take to earn customer loyalty. Keep your shipping and return policies visible.

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How To Be The Ideal Retailer This Holiday Season

OrderDynamics

Customers can easily get merchandise shipped to their homes instead. This improves customer loyalty by providing an honest account of what you REALLY have in-stock. This bad customer experience could reflect very poorly on your brand. OrderDynamics Omni-1000 found that 34.5 She has completed a B.A.

Retail 75