iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Retailers have to be ready with promotions to attract these early birds, and harness their retail POS software to win their wallet.

Technology 105

Technology POS Retail Gifts 105

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. customer experience).

Sporting Goods 286

Sporting Goods Technology Omnichannel Operations 286

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 61

POS B2B Point of Sale Retail 61

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. So providing an outstanding hospitality experience is crucial. Similarly, 52% of retailers wanted to improve their POS systems. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

iVend

JANUARY 12, 2020

New York, January 8, 2020 – iVend Retail, an integrated omnichannel platform for retail and hospitality chains by developer CitiXsys, has been named a Top Performer for the third year in a row in the Point of Sale Software (POS) category for the Winter 2020 Customer Success Report published by FeaturedCustomers.

POS 52

POS B2B Point of Sale Retail 52

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Offering omnichannel shopping experiences requires real-time updates and a tech stack that works together in the background to power each leg of the buyer’s journey.

Payment Services 196

Payment Services Payments Retail Sporting Goods 196

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. The retail industry is dynamic. Tractor Supply Co.

Sporting Goods 247

Sporting Goods Payment Services Retail Supplies 247

Retail TouchPoints

SEPTEMBER 18, 2023

Tailored Customer Experiences Online, retailers would be wise to go beyond the typical “for Mom/brother/sister/partner” edits by implementing recommendation mechanisms specific to whom the shopper says they’re buying for.

Retail 297

Retail Gifts Recommendation Consumer 297

Smile.io

APRIL 15, 2024

  The pet industry giant recently refreshed its program. A refreshed mobile app experience As a brand that relies heavily on its brick-and-mortar retail locations, PetSmart needs to provide an optimized omnichannel customer experience. A connected omnichannel loyalty experience that works in-store and online.   

Social Media 73

Social Media POS Gifts Events 73

Kibo

FEBRUARY 24, 2022

Microservices enable Ecommerce businesses to move away from the rigid all-in-one monolithic systems that make it difficult—if not impossible—to keep up with changing trends in consumer shopping behaviors, expectations, and the need for seamless omnichannel experiences. What is ecommerce microservices architecture?

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. This makes clear how radical the impact of digital transformation has been in nearly every industry.

Payment Services 184

Payment Services Payments Retail Social Media 184

Retail TouchPoints

DECEMBER 21, 2023

After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry. Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands.

Payments 258

Payments Retail Shipping Costs Social Media 258

Korona

JUNE 8, 2022

The retail industry is a competitive industry, and one often based on volume. So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. This is especially the case with big-box competition.

Technology 52

Technology Payment Services Payments Retail 52

Ecommerce Platforms

OCTOBER 4, 2022

There are over 20 themes to choose from, inspired by various industries. You can choose fonts, change your website’s color scheme, add content, customize images, and more. Benefit from omnichannel selling by managing multiple sales channels simultaneously. For instance, there isn’t an app store, POS, or mobile app.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 263

Technology Consumer Mobile Operations 263

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In this blog, we’ll explore the latest trends and challenges related to executing customer loyalty programs in the retail industry and provide insights on how retailers can manage them to drive business growth. Grow your retail business with ChainDrive CRM software that drives the customer experience at every touch point.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Smile.io

AUGUST 3, 2023

Select the one that will suit your business and ensure it has all the capabilities you need to create a great loyalty program experience for your customers. Are your customers asking for a rewards and loyalty program? Are you struggling to earn repeat customers? times more than the lower 99%.

Social Media 58

Social Media eCommerce Platforms POS Hobbies 58

Ecommerce Platforms

FEBRUARY 23, 2021

Shopify POS Pro. Large community : You’ll have no problem finding experts to help with your omnichannel Magento experience. With any self-hosted platform, you’ll often swap support for customization options. With customer data reports, you’ll have no problem collecting insights into the behavior of your customers.

eCommerce Platforms 118

eCommerce Platforms Merchant Services Shipping Costs eCommerce 118

Retail TouchPoints

MARCH 15, 2023

These executives represent organizations across different industries, from retail to hospitality, restaurants, travel, manufacturing and healthcare. The majority ( 74% ) of decision-makers across industries believe that turnover is accelerating because frontline workers are rejecting work conditions that went unchallenged previously.

Operations 256

Operations Improvements Technology Management 256

Retail TouchPoints

JULY 15, 2022

But the retailers that invested in omnichannel capabilities were able to adapt and survive. The process began in March 2020, when Build-A-Bear and Deck Commerce tapped into the retailer’s POS to gain insight into the inventory feeds in five stores. Creating Joy Amid Uncertainty.

Omnichannel 296

Omnichannel Shipping Costs Fulfillment Gifts 296

Retail TouchPoints

AUGUST 14, 2020

Priorities may be changing, but retailers still need to provide a superior customer experience, added webinar panelist Caila Schwartz, Senior Industry Strategist at Salesforce Commerce Cloud. Marketers are really at the forefront of this transformation ,” Schwartz said.

Webinar 272

Webinar Consumer Payments Marketing 272

Retail TouchPoints

NOVEMBER 11, 2021

Shopping malls face an uncertain future, but an omnichannel-focused revamp can enhance convenience and generate consumer enthusiasm. Retail industry veterans and experts from CoinFund, Arianee and RSM US reveal how to navigate these uncharted waters, Nov. 17 from 12 to 12:30 p.m. Join the discussion on Nov. 17 from 3 to 3:30 p.m.

Merchant Services 309

Merchant Services Cryptocurrencies Payments Payment Services 309

Retail TouchPoints

MARCH 30, 2023

ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research. View the session on demand.

POS 286

POS Omnichannel Webinar Point of Sale 286

iQmetrix

APRIL 23, 2018

For businesses' omnichannel strategies to succeed, they need professionals who are well-versed in omnichannel marketing. Throughout the customer lifecycle, there are more opportunities to engage a consumer than ever before—from acquisition to retention. Chief Experience Officers and Managers.

Omnichannel 24

Omnichannel eCommerce Retail Social Media 24

Retail TouchPoints

APRIL 29, 2024

An Integrated App Experience with the Potential for Evolution AllSaints had an app before, but “I would politely describe it as a little basic,” said Reid diplomatically. It adds massive value for us, absolutely, but it also adds value for the customer and makes it less transactional.” I cannot wait to see it in place this year.

Customer 235

Customer POS Download Payment Services 235

Retail TouchPoints

AUGUST 29, 2023

Kelley Kurtzman “Customers have a very close relationship with their phone, so for over a decade we’ve worked to stitch together a personalized shopping experience,” said Kelley Kurtzman, Chief Sales Officer at Verizon in an interview with Retail TouchPoints. Our mission is to drive seamless omnichannel experiences.”

Payment Services 242

Payment Services Omnichannel POS Mobile 242

Retail TouchPoints

JUNE 17, 2020

Rather than using surprise and delight to entice customers to visit stores, retailers should focus on building trust and reassuring shoppers that their health isn’t at risk, according to Andy Austin, President and Founder of The Industrious. This is beacons and displays, but it also requires interface with the POS and supply chain.

Technology 164

Technology Beauty and Health Retail POS 164

Retail TouchPoints

JUNE 1, 2022

Peter Cloutier is Commercial Strategy Lead at ChaseDesign , helping clients translate how and why people buy into more profitable retail experiences. He is a frequent speaker at industry evens like Groceryshop, Retail Innovation Week and the CMA, and his thought leadership is published across leading industry journals.

Retail 298

Retail Games Magazine Demo 298

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 118

POS Payment Services Merchant Services lightspeed 118

Korona

JANUARY 5, 2023

eCommerce companies use many tactics to maximize their sales once they get a customer to visit their website. Whether this means following up on abandoned shopping carts , or cross-selling related products , checkout optimization should both improve your customer experience and increase your sales. . PC based POS terminals.

Payment Services 52

Payment Services eCommerce Shipping Costs Payments 52

Retail TouchPoints

JANUARY 26, 2022

She noted that the concept of “partial de-malling,” which could include integration of outdoor spaces for walkable plazas and eating areas, food carts/trucks, skating rinks, miniature golf courses and the like, all will contribute to the experiential and entertainment value of a trip to the mall.

Outdoor 313

Outdoor Events Technology Customer Experience 313

iVend

JANUARY 17, 2024

Retailers rely on technology – and at the very core of successful retailing is a retail POS system, enabling smooth customer transactions and capturing key data about sales and shoppers. So how does a retailer go about selecting the right retail POS system for their business, for now and into the future?

POS 52

POS Retail Point of Sale Management 52

retailnext

FEBRUARY 19, 2020

With almost all companies integrating the online world, physical distances no longer matter, and this has dramatically intensified competition in all industries. Moreover, customers today are very demanding. Solution: Omnichannel integration is all about meeting and engaging with shoppers on their terms.

Management 59

Management Retail Shipping Costs Multi-channel 59

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104