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MAPIC 2023 Preview: Why Cannes is the Destination for the Retail, Leisure, and Hospitality Industry this November

365 Retail

As the year approaches its end, excitement is mounting across the retail, leisure, and hospitality industries for the upcoming MAPIC 2023 event, scheduled to take place from November 28 to 30 in Cannes. The event is designed to nurture business ties among retail operators, municipalities, shopping venues, and property developers.

Leisure 69
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Sustainability and customer experience will sit at heart of new H&M Glasgow

365 Retail

The upgraded store comes as the retailer steps up investment in both its physical and digital stores, with a renewed focus on the integrated customer experience, as well as sustainability. Braehead is a leading retail and leisure destination in Renfrewshire, close to Glasgow.

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The Future of Retail: Integrating IoT and AI in Store Operations

365 Retail

By weaving these technologies into their day-to-day, retailers are crafting shopping experiences that are not just current but ahead of the curve. Far from just mechanical aides, these robots handle restocking, respond to customer inquiries, and prepare online orders for pickup, thereby enhancing operational efficiency.

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The Value of Localization as a Competitive Advantage in Accessing Multicultural Consumers

Retail TouchPoints

According to Hofstede Insights, Brazil’s national culture tends toward collectivism (loyalty to a group, such as extended family) and indulgence (prioritizing leisure time). A relevant recent example is Ebay’s operations in China. Their cultural knowledge and judgment cannot be matched by technology.

Consumer 280
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Brilliant Efficiency Lessons For Leading Retailers

Retail TouchPoints

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities.

Retail 183
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The Product of Places: The Secret Equation to Convening Consumers

Retail TouchPoints

Understandably, they’re looking for a leg up on the competition and are intrigued by the latest roving robot and AI technologies. This phenomenon is described perfectly by Sherry Turkle, a leading expert on the social and psychological effects of technology, as being “alone together.” Instead, they’re transfixed by their screens.

Consumer 130
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Government outlaw fake reviews to protect consumers and the hospitality sector

365 Retail

Taking these measures against fake reviews is a great equaliser for businesses that operate the right way, rewarding both the business and the consumer. The post Government outlaw fake reviews to protect consumers and the hospitality sector appeared first on 365 RETAIL | Retail Technology News.