Forrester eCommerce

MAY 5, 2020

Take Netflix, for example: its investor FAQ page explains that its competition is not merely other streaming services, but also other leisure activities like reading a book. When it comes to vying for consumers’ attention and share of wallet, brands face an increasingly varied mix of competitors.

Leisure 303

Leisure Books Marketing Other 303

Retail TouchPoints

APRIL 17, 2024

Understandably, they’re looking for a leg up on the competition and are intrigued by the latest roving robot and AI technologies. This phenomenon is described perfectly by Sherry Turkle, a leading expert on the social and psychological effects of technology, as being “alone together.” Instead, they’re transfixed by their screens.

Consumer 130

Consumer Leisure Customer Books 130

365 Retail

OCTOBER 11, 2022

Unsurprisingly, six in 10 (60%) respondents say a convenient shopping experience remains a high priority when spending with a retailer. But with two thirds (65%) valuing businesses that accommodate last-minute purchases and quick delivery, retailers need to keep a positive customer experience front of mind to stay ahead of competitors. .

Leisure 98

Leisure Merchant Services Customer Experience Consumer 98

365 Retail

JANUARY 24, 2024

By weaving these technologies into their day-to-day, retailers are crafting shopping experiences that are not just current but ahead of the curve. Personalized lighting and music settings adjust to match the preferences of customers, creating an atmosphere that’s less about shopping and more about enjoying an experience.

Operations 52

Operations Retail Leisure eCommerce 52

Retail TouchPoints

AUGUST 17, 2020

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities.

Retail 195

Retail Operations Travel Leisure 195

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

RTP blog

APRIL 12, 2019

Bridge The Gap Using technology to manage customers across various channels, enabling them to switch seamlessly between online and offline mediums, is one method being used to address this. Think about a customer who purchases a Prada bag online. The company’s novelty factor doesn’t end there.

Retail 150

Retail Leisure Technology Recommendation 150

365 Retail

AUGUST 22, 2022

The flagship My Being retail store by Cannabotech has been shortlisted in the Technology category for the Creative Retail Awards 2022. Entrants needed to demonstrate how technology enhances the retail store and enriches the customer experience.

Retail 57

Retail Leisure Technology Mobile 57

365 Retail

JUNE 12, 2023

A new chapter in property growth and technological innovation unfolds as Dyson unveils its fourth UK Demo store in the heart of Bluewater Shopping Centre, Kent. Designed to propel Dyson’s vision of direct-to-consumer retail expansion, the store showcases a full range of innovative technologies, including the latest Dyson Zone headphones.

Demo 51

Demo Leisure Technology Consumer 51

365 Retail

APRIL 20, 2022

The post Government outlaw fake reviews to protect consumers and the hospitality sector appeared first on 365 RETAIL | Retail Technology News. New measures requiring legal changes, such as tackling fake reviews, will come into effect following parliamentary approval.

Consumer 62

Consumer Leisure Small Business Retail Subscription 62

365 Retail

JANUARY 24, 2022

Following the oppression of isolation brought on by the pandemic, shopping-for-leisure in physical stores begins to replenish our essential need for real-time experiences and face-to-face interaction. female buyer pays with bank card in tea shop. Happy seller smiling, excellent service.

White Paper 52

White Paper Leisure Banking Download 52

Retail TouchPoints

JUNE 24, 2021

For example, the outlet center can have a major experience that also sends shoppers to each store at different times for some type of exclusive event or deal throughout the day. Retailers must assess their brand story and find ways to use technology creatively and thoughtfully to form new ways of engaging customers.

Retail 172

Retail Social Media Leisure Multichannel 172

365 Retail

AUGUST 16, 2021

Ian Watson, CEO of Hotter Shoes , said: “There’s been an ongoing shift in footwear trends and corresponding sales during recent years which have been amplified by the pandemic as outdoor leisure and staycations surged and office working, which typically fuels the formal wear market, declined.

Outdoor 62

Outdoor Leisure Fashion Technology 62

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

365 Retail

JULY 5, 2022

With the internet offering unlimited choice for products, goods and services, customers are constantly looking for the best option to suit them. Brands should take a proactive, rather than reactive approach, to increase customer loyalty. Fix the roof before it’s raining. Utilise data .

Leisure 70

Leisure Customer Loyalty Customer Experience Gifts 70

iVend

AUGUST 17, 2022

Whilst other forms of retail may be seen as leisure and pleasure, the weekly food shop is more likely to be considered a must-do chore. Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible.

POS 52

POS Payment Services Point of Sale Leisure 52

Retail TouchPoints

OCTOBER 21, 2020

Athleisure: Brands offering workout and leisure apparel have seen a surge in sales as many households continue to work and learn from home. Pop-up retail will provide brands and retailers a platform to test new locations, new formats, new technologies, new partnerships and beyond. The retailer plans to open 11 new U.S.

Sporting Goods 220

Sporting Goods Retail Omnichannel Consumer 220

iVend

SEPTEMBER 10, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 58

Omnichannel Leisure Technology Channel 58

365 Retail

MAY 30, 2023

SADA , a leading business and technology consultancy and award-winning Google Cloud partner, today announced a new services engagement with Frasers Group. This will allow Frasers Group to restructure its data to make it more accessible and scalable, unlocking additional value for customers.

Retail 67

Retail Games Technology Fulfillment 67

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 52

Omnichannel Leisure Technology Channel 52

365 Retail

MARCH 17, 2023

“This is a good example of what is now the new benchmark in POS sales and marketing: a minimum of investment achieves the maximum impact on the customer experience.” The post Jack Wolfskin brings the adventure indoors with imposing 7.2m

Outdoor 52

Outdoor POS Accessories Apparel 52

Retail TouchPoints

DECEMBER 29, 2023

The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic , continuing to favor them as everyday items for leisure and now work.

Apparel 284

Apparel eCommerce Fulfillment Order Fulfillment 284

365 Retail

MARCH 17, 2023

These shoppers are more likely than ever to do this with friends and combine shopping with other leisure pursuits. These are some of the findings of a new research report commissioned by creative customer experience marketing agency Gekko and carried out by YouGov.

Banking 95

Banking Home Furnishings Leisure Retail 95

Retail TouchPoints

DECEMBER 22, 2023

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world.

Retail 299

Retail Leisure Consumer Information 299

RTP blog

APRIL 4, 2018

RevTech , a venture accelerator focused on developing early-stage retail technology companies, is hosting its 11 th semi-annual Tech Trends in Retail event in the flagship Neiman Marcus store in Dallas on April 5. I am pleased to see that a group of venture capitalists can appreciate the value of innovation that isn’t technology-based.

Events 150

Events Technology Food and Beverages Retail 150

BigCommerce

APRIL 3, 2018

What both Google and consumers consider a mobile-first experience (i.e. What you should look for in ecommerce technology to make sure you aren’t doing all the legwork here. While not a mobile-first approach, it’s definitely a step closer to giving mobile visitors the custom experience they need. seamless and convenient).

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

Ecommerce Platforms

AUGUST 7, 2019

With that in mind, we'll let you explore them at your leisure, they include: Salesforce Marketing. Scalable solutions: Make sure that you're always ready to offer the next-level customer experiences your customers need with scalable multi-tenant cloud experience. ?? Use Einstein technology to drive data science.

Payment Services 112

Payment Services Multi-channel Arts Management 112

RTP blog

JANUARY 4, 2019

What this same report found is that “experience is everything” — what customers really want is the human touch, enhanced with the efficiencies of digital technology. The same report found that 59% of consumers feel companies have lost touch with the human element of customer experience.

Leisure 150

Leisure Technology Mobile Information 150