Retail TouchPoints

SEPTEMBER 26, 2023

Mercedes-Benz owners in Germany can now start the fueling process directly from their vehicle and pay digitally by fingerprint with a new native in-car payment service, developed in partnership with Mastercard. An invoice is then sent to the customer by email.

Payment Services 263

Payment Services Mobile Technology Customer Experience 263

Ecommerce Platforms

JANUARY 22, 2023

Accepting a payment online is easier than ever before. Whether you’re a retail shop with a simple website, or a startup ecommerce store interested in accepting online transactions, there’s always room to expand your business with help from online payment processing. How Do You Accept Payments Online?

Payment Services 104

Payment Services Merchant Services Payments ACH 104

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

Payment Services 131

Payment Services Merchant Services Payments PayPal 131

Retail TouchPoints

JANUARY 12, 2024

After a customer pays at a register or via the Scan & Go mobile payment solution, a combination of computer vision and digital technology deployed in stores’ exit areas captures images of their cart and verifies payment for all items within a shopper’s basket.

Payment Services 264

Payment Services Mobile Payments Technology Mobile 264

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 356

Payment Services Cryptocurrencies Social Media Telecommunications 356

Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

Payment Services 299

Payment Services Point of Sale Retail POS 299

Retail TouchPoints

JULY 20, 2023

Amazon will expand its Amazon One palm payment technology to all 500+ Whole Foods Market stores by the end of 2023. The identification, payment, loyalty membership and entry solutions are currently deployed at a total of more than 400 locations in the U.S., Amazon acquired Whole Foods in 2017 for $13.7 billion.

Payment Services 245

Payment Services Food and Beverages Customer Experience Technology 245

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

Payment Services 242

Payment Services Operations Banking Technology 242

Retail TouchPoints

SEPTEMBER 6, 2023

So-called “negative option” services are a controversial yet time-tested method of doing business. Under this model, a customer signs up for a subscription service, typically as part of a free trial offer. The customer is then charged on an ongoing basis unless they explicitly cancel the service in question.

Merchant Services 278

Merchant Services Payment Services Subscription Consumer 278

ESW

DECEMBER 11, 2023

Ecommerce brands have countless revenue-generating operations to manage, from product selection to promotions and sales. Other operations, such as payment and transaction processing, are essential but can take time away from value-added activities. This includes online payment processing, taxes and legal compliance.

Merchant Services 78

Merchant Services Payment Services Payments Banking 78

Retail TouchPoints

APRIL 12, 2021

The specialty athletic retailer has partnered with FreedomPay to deploy its Next Level Commerce platform across its domestic store network, giving customers the option to pay via contactless payment methods and digital wallets including PayPal/Venmo.

Payment Services 299

Payment Services PayPal Customer Experience Operations 299

Retail TouchPoints

MAY 2, 2024

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. The trend is set to continue, and it is not just shoppers who benefit from increasingly digital-first payments. This means the demand for flexible payment solutions has surged.

Customer Retention 153

Customer Retention Payment Services Gifts Marketing 153

Retail TouchPoints

NOVEMBER 1, 2023

Experts report that chargebacks will cost merchants over $100 billion in 2023, and false claims and abuse of the chargeback process are a growing threat to merchants. The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Internet payments mean more purchases.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

Retail TouchPoints

AUGUST 10, 2021

Contactless payments skyrocketed in popularity during the COVID-19 pandemic while cash payments plummeted. This was partially attributed to the diminished capacity to shop in-store, but was also connected to the fear of viral transmission via both shared payment terminals and cash itself. Benefits for the Retailer.

Payment Services 306

Payment Services Payments Customer Retail 306

365 Retail

MAY 17, 2022

Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. Payment orchestration is a key tool for managing this increased complexity.

Merchant Services 105

Merchant Services White Paper Payment Services Multi-channel 105

Groove

APRIL 18, 2024

ERP systems integrate supply chain, sales, finance, procurement, manufacturing and other processes into one place. Customer Experience: Shopify ERP integration integrates customer data, which gives your customers a seamless shopping experience. Finally, some ERP systems could have customization limitations.

Shopify 393

Shopify Payment Services Shipping Costs Order Fulfillment 393

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Payment Processors. Verifone (formerly 2Checkout).

Payment Services 128

Payment Services Merchant Services Payments Subscription 128

Retail TouchPoints

MARCH 4, 2024

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

Payment Services 289

Payment Services Consumer Small Business Retail Banking 289

Retail TouchPoints

MARCH 18, 2024

Despite some consumer and retailer complaints about self-checkout , the technology is well entrenched in retail store operations. While there is some resistance to self-service POS, the efficiency and cost-effectiveness can’t be overlooked,” said Benjamin Bond, Principal at Kearney in an interview with Retail TouchPoints.

POS 253

POS Payment Services Customer Experience Operations 253

Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. The report cited data from the U.S.

Payment Services 167

Payment Services Payments Small Business Retail Technology 167

Retail TouchPoints

FEBRUARY 16, 2023

The retail industry had to reimagine ways to reach customers that sparked a digital transformation. The industry experimented with new approaches to how we do business in order to streamline the customer experience. One of the most common complaints customers have is waiting too long in checkout lines.

Payment Services 270

Payment Services Banking Customer Experience Technology 270

Retail TouchPoints

JANUARY 25, 2024

The importance of efficient and secure online retail experiences is more crucial than ever. Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Passwords are a culprit in this regard, leaving 70% of customers feeling frustrated.

Payment Services 264

Payment Services Cryptography Payments Improvements 264

Retail TouchPoints

JULY 21, 2020

As COVID-19 has accelerated the trend away from cash payments to mobile and other contactless methods, Starbucks and 7-Eleven have both expanded their mobile payment options. 7-Eleven is now offering customers the option to order and pay for items for at-store pickup through its proprietary 7NOW delivery app.

Payment Services 316

Payment Services Mobile Payments Mobile Customer 316

Teamwork Retail

JUNE 24, 2020

It has been published that for every second of transaction time, 12 customers abandon their purchase. With EMV or “Chip cards” processing times take on average 17-25 seconds, with poorly configured terminals taking up to 70 seconds. Increased Security. What can be faster than a simple tap on a card processing device.

Payment Services 48

Payment Services Merchant Services Payments Point of Sale 48

Retail TouchPoints

FEBRUARY 8, 2024

Broadcasters then could look to get more out of their product by extending the customer experience beyond the TV show. As with any first-party data collaboration, it is paramount that media owners ensure they have the technology in place to facilitate security and privacy.

Payments 311

Payments Payment Services Retail Channel 311

Retail TouchPoints

AUGUST 17, 2023

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption. These businesses find themselves at a demanding intersection.

Consumer 246

Consumer Payment Services Food and Beverages Supplies 246

Pivotree Blog

APRIL 5, 2024

As businesses strive to meet evolving customer demands and market dynamics, the tools they employ must evolve as well. One of the most crucial aspects of maintaining digital relevance and security is regularly updating software to its latest version.

Payment Services 52

Payment Services Management eCommerce Platforms eCommerce 52

Korona

MARCH 8, 2023

If you’re a CBD owner, you know that making sales and collecting payments aren’t as simple as they seem. It’s not just about stashing money from customers—it’s about safeguarding your business while staying on the right side of the law. That’s why you need a cannabis payment solution.

Payment Services 52

Payment Services Payments POS Point of Sale 52

Retail TouchPoints

APRIL 14, 2023

In recent years, the financial landscape has changed dramatically with new economic challenges making it increasingly difficult for consumers to commit to recurring monthly payments. alone, the use of branded payments solutions has grown by more than 50% in the last five years. The global prepaid cards market was valued at $2.2

Payment Services 278

Payment Services Subscription Banking Information 278

MagentoBrain

MARCH 9, 2023

In today's world, customers demand easy and secure payment methods when they shop online. For an ecommerce business to thrive, it's important to provide customers with payment options that suit their needs. This is where payment gateways come in. What is an Ecommerce Payment Gateway?

Merchant Services 52

Merchant Services Payment Services Payments eCommerce 52

Ecommerce Platforms

APRIL 5, 2019

Based in Amsterdam, Adyen is a merchant bank (aka “global payment company”) that lets companies accept point-of-sale (POS) payments, mobile payments, and eCommerce payments. Clients of Adyen payment solutions can accept money via just about any POS platform but are probably best known for being well-known.

Payment Services 134

Payment Services Merchant Services Payments POS 134

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 245

Payment Services Retail Point of Sale Supplies 245

Ecommerce Platforms

MAY 9, 2022

In fact, the arrival of “subscription” solutions even allowed for the introduction of a new avenue of growth for software companies, in the form of “SaaS” (Software as a Service). Unfortunately, managing subscriptions, customer cycles, and pricing structures can be a real headache. Integrates with a range of payment gateways.

Subscription 196

Subscription Payment Services Merchant Services Payments 196

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp. for $4 billion in November 2019.

PayPal 286

PayPal Merchant Services Payment Services Payments 286

ESW

DECEMBER 4, 2023

The partnership gives ecommerce brands built on Shopware access to ESW’s suite of solutions to enable all aspects of DTC cross-border expansion, including compliance, data security, fraud protection, taxes and tariffs to checkout, delivery, returns, customer service and demand generation, in as little as four weeks.

Merchant Services 88

Merchant Services Payment Services Technology Shipping Costs 88

Retail TouchPoints

MARCH 2, 2021

From contactless payment to fully automated checkout, innovations showed promise for streamlining and improving the customer experience. The “frictionless” label applies to a number of different technologies; many of them associated with the checkout process. Improving Customer Experience.

Payment Services 299

Payment Services Customer Experience Technology Mobile 299

Ecommerce Platforms

DECEMBER 9, 2019

However, you won’t be able to pluck success from the ecommerce world until you’ve got one more thing right: your payment gateway. The payment gateway on your ecommerce site is how you accept and process payments from your customers when they visit you online. Stripe vs PayPal: Features and Services.

Payment Services 138

Payment Services Merchant Services Payments PayPal 138