Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

POS 104

POS Payment Services Merchant Services lightspeed 104

Retail TouchPoints

NOVEMBER 18, 2022

Uber Direct, part of Uber Eats, is designed to allow businesses to own the end-to-end customer experience for on-demand deliveries. NRS supports more than 20,000 active POS terminals. In August 2022 Office Depot partnered with Uber Eats to deliver office supplies from more than 900 of its stores.

POS 265

POS Point of Sale Customer Experience Supplies 265

Retail TouchPoints

JANUARY 11, 2024

Spotlights on Supply Chain, Sustainability and RMNs New at the 2024 event is the retailer-only Supply Chain 360 Summit being held on Sunday, Jan. Spotlights on Supply Chain, Sustainability and RMNs New at the 2024 event is the retailer-only Supply Chain 360 Summit being held on Sunday, Jan.

Workshop 223

Workshop Supplies POS Presentation 223

Retail TouchPoints

JULY 17, 2023

region or individual stores, reducing energy consumption and utility costs without negatively impacting the customer experience. Supply chain and cold chain optimization. IoT technology is especially relevant in managing the supply chain of sensitive products like food with short shelf life or medicine. Self-checkout.

Food and Beverages 226

Food and Beverages Payment Services Retail Payments 226

Retail TouchPoints

DECEMBER 20, 2023

The top five episodes of 2023 reaffirm some of the most trending topics we covered on Retail TouchPoints over the past year, illustrating how rapidly the industry (and the customer experience) have evolved. Let’s begin the countdown… 5. Why it Matters: In 2023, we saw employee turnover reach record highs.

Retail 228

Retail Supplies Merchant Services Social Media 228

Retail TouchPoints

JUNE 3, 2024

“Shrink continues to be the most significant headwind in our business, and we are deploying an end-to-end approach to shrink reduction across the organization, including efforts in our supply chain, merchandising and within our stores,” said Todd Vasos, CEO of Dollar General during a an earnings call last month.

Payment Services 263

Payment Services Supplies Management Improvements 263

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. Among these features are customer-facing terminals. KORONA POS software for quick-service restaurants and retail stores allows you to easily manage your CRM data.

POS 52

POS Payment Services Merchant Services Point of Sale 52

Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Like its ERP system, Burton’s POS was dated and needed to be replaced.

Omnichannel 256

Omnichannel eCommerce POS Operations 256

Retail TouchPoints

FEBRUARY 21, 2023

Tractor Supply Co. , Tractor Supply Co. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. During these times of supply chain chaos and high prices, savings in the supply chain can be a boon to retailers.

Sporting Goods 229

Sporting Goods Payment Services Retail Supplies 229

Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

Payment Services 287

Payment Services Point of Sale Retail POS 287

Retail TouchPoints

MAY 25, 2023

The customized system features a focus on fresh and prepared foods and fulfillment options including store pickup and integrated delivery. We needed an ecommerce solution that offer a wide variety of items and speaks to our customers clearly,” said Jorge Machado, President of Freshmart in a statement.

Fulfillment 252

Fulfillment Payment Services eCommerce POS 252

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

POS 207

POS Merchant Services Supplies Improvements 207

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience.

Retail 230

Retail Clothing Events Games 230

Retail TouchPoints

JULY 12, 2023

The pandemic and related supply chain disruptions led to shuttered storefronts and rampant bankruptcies. Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. The past few years have been a rollercoaster ride for the retail industry. Said Ouissal is the CEO and Founder of ZEDEDA.

Payment Services 210

Payment Services Retail Point of Sale Supplies 210

Retail TouchPoints

JULY 20, 2023

When members of the restaurant’s loyalty program hover their palm over the reader, associates can pull up their MyPanera account information, greet the guest by name and provide a customized experience, including palm-based payment. AWS also has used Whole Foods as a proving ground for other services, such as its supply chain solution.

Payment Services 212

Payment Services Food and Beverages Customer Experience Technology 212

Retail TouchPoints

FEBRUARY 14, 2022

These past years have seen an unprecedented number of retail store closures as retailers face mounting pressure from online competition, changing weather patterns, crazy supply chain disruptions, global frictions on trade, and now the uncertainty of long-lasting COVID-related shopping behaviors, shortages and restrictions.

Banking 239

Banking Retail Merchant Services POS 239

365 Retail

MAY 15, 2024

This involves integrating POS systems that can handle multiple forms of payment quickly and securely. IT teams work on implementing systems that reduce the time it takes for each transaction, thus decreasing queues and improving customer satisfaction. How can IT departments contribute to enhancing customer experience?

Payment Services 52

Payment Services Operations POS Retail 52

365 Retail

JUNE 5, 2024

This will require you to spend some money to improve the customer experience in your store, so consider checking out Credibly’s financing solutions or other lenders to ensure your plans are well-funded. Streamlining Checkout and Payments Long checkout lines are a great way to frustrate customers and lose sales.

Payment Services 52

Payment Services Operations Retail eCommerce 52

Korona

AUGUST 9, 2022

This increase in demand eventually leads to a decrease in supply, which causes businesses to raise their prices. . Supply Chain Impact. The COVID-19 pandemic has created an unprecedented demand for goods such as electronics, furniture, sports equipment, and more, putting a strain on an already stretched global supply chain. .

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

Retail TouchPoints

JULY 19, 2022

This winding-down period gave advertisers a head start in finding the best ways to perpetuate a healthy, ad-supported web and deliver better customer experiences. Retailers should assess and appraise the size and value of their proprietary data by utilizing POS systems and purchase transactions.

Retail 246

Retail Multi-channel Omnichannel Technology 246

RetailMinded

MARCH 10, 2022

It is not simply a matter of digital vs. physical anymore but rather it’s about how a brand can leverage all avenues in which their business connects to customers to deliver that truly remarkable customer experience journey. The Value of Modern POS.

POS 98

POS eCommerce Payment Services Fulfillment 98

Korona

FEBRUARY 27, 2023

Finally, we’ll examine why using a POS system, which can automate parts of their job, can be a great way to maximize employee efficiency and ensure everything runs smoothly in the shop. Coffee shops employees and POS system How to motivate your coffee shop team?

Payment Services 52

Payment Services POS Point of Sale Operations 52

Korona

FEBRUARY 13, 2023

Types of multi-channel retailing Benefits of multi-channel retailing Disadvantages of multi-channel retail Multi-channel vs. omni-channel retailing Leesa: A multi-channel sales example POS system and multi-channel retailing What is Multi-Channel Retail? This broadens the retailer’s customer base and helps to increase brand exposure.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

Retail TouchPoints

OCTOBER 29, 2021

Customer loyalty goes far deeper than just attractive offers at the POS and personalized recommendations. Availability and supply-demand forecasting are now pivotal requirements for customer loyalty, especially with the backdrop of the COVID-19 outbreak. That covers the front end, but what about the backend?

Customer Loyalty 199

Customer Loyalty Recommendation Supplies POS 199

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). Every time customers interact with you during store visits, you have the opportunity for data collection through your POS system.

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Mi9

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services 40

Merchant Services Retail POS Point of Sale 40

RTP blog

JANUARY 21, 2019

You see it in the form of a mobile POS device in the hands of a sales associate. It surfaces at every step in a global supply chain. Mobile POS systems allow store associates to offer better customer service, while tablets and other devices can offer inventory management and shipping updates from anywhere.

Mobile 150

Mobile Small Business Retail White Paper Retail 150

RTP blog

NOVEMBER 11, 2019

This kind of approach increases the probability of a negative customer experience and can be a recipe for disaster. They can do this because they have invested wisely in maximizing the speed of their POS. Some major retailers like Lowe’s have, in the past, struggled with connectivity and other technology issues.

Technology 150

Technology Retail POS PayPal 150

Korona

JANUARY 26, 2023

Customer experience is at the heart of running a multi-channel retail store. Despite the sheer diversity of all these channels, one crucial tool can synchronize sales and customer data across these platforms: POS software. There are many POS providers on the market, and not all software is suitable for your retail store.

Point of Sale 52

Point of Sale Payment Services Multichannel Payments 52

Smile.io

MAY 15, 2024

Shopify Plus and POS are great options for omnichannel commerce.  Positioning —How do you want customers to perceive your business compared to competitors? Promise —What values and customer experience can customers expect every time they engage with you? have a supply chain accuracy of just 63%. 

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Retail TouchPoints

JULY 8, 2020

From a customer experience perspective, being able to provide complete visibility both online and in-store to all that inventory was a big win for us,” he said. The application powers store associates with mobile POS, clienteling, buy online/pick up in-store (BOPIS) and store-to-door fulfillment and endless aisle capabilities.

POS 172

POS Fulfillment Mobile Apparel 172

Korona

MARCH 30, 2023

Technology like fixed asset tracking from Lowry can help businesses revolutionize their supply chain and inventory networks. Plus, it makes the customer experience better by providing a speedier, more seamless retail checkout process. RFID tech through our retail POS system makes the checkout process a breeze.

Technology 52

Technology Payment Services Small Business Retail POS 52

Kibo

AUGUST 16, 2022

The rapid recent growth of BOPIS and curbside pickup can be seen as part of the growing dominance of omnichannel retail and the convergence of the online and offline shopping experiences. How have Covid and supply chain constraints affected BOPIS and curbside? The state of BOPIS and curbside in 2022.

Omnichannel 62

Omnichannel Fulfillment POS Shipping Costs 62

Korona

MARCH 23, 2022

The supply chain is likely to face further slowdowns and irregularities. How to Optimize Supply chain. How to Optimize Supply Chain . While supply chain issues continue to be persistent thorns in the side of businesses, the demand for consumer goods, both in physical stores and across eCommerce retail, has continued to increase.

Payment Services 52

Payment Services POS Retail Social Media 52

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change. Take Advantage of Marketplaces.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Smile.io

APRIL 15, 2024

PetSmart is one of the leading pet supplies brands on the market.   That’s because rewards program changes devalue the points currency more often than not, making them less enticing to loyal customers.   The beloved pet supplies brand introduced several changes to its program that made it better.

Social Media 75

Social Media POS Gifts Events 75

retailnext

FEBRUARY 28, 2020

Prioritizing Experience Over Inventory. It was believed, generally, that having an adequate in-store supply was among the most vital aspects of running a store. Now, the most successful retail stores place more emphasis on the shopper experience – even if that comes at the expense of some inventory space.

Payment Services 52

Payment Services Retail POS Supplies 52