Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

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Shipping Costs Improvements Live Chat Retail 231

Retail TouchPoints

JULY 19, 2022

This winding-down period gave advertisers a head start in finding the best ways to perpetuate a healthy, ad-supported web and deliver better customer experiences. Retailers should assess and appraise the size and value of their proprietary data by utilizing POS systems and purchase transactions.

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Retail Multi-channel Omnichannel Technology 265

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

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POS Merchant Services Supplies Improvements 226

Smile.io

MAY 15, 2024

   Consider these scalability factors when choosing an ecommerce platform: Omnichannel compatibility —As ecommerce stores scale, new sales channels emerge. Shopify Plus and POS are great options for omnichannel commerce.  have a supply chain accuracy of just 63%. 

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Payment Services Merchant Services eCommerce Payments 46

Smile.io

APRIL 15, 2024

PetSmart is one of the leading pet supplies brands on the market.   That’s because rewards program changes devalue the points currency more often than not, making them less enticing to loyal customers.   The beloved pet supplies brand introduced several changes to its program that made it better.

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Retail TouchPoints

JULY 8, 2020

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

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Retail TouchPoints

SEPTEMBER 18, 2023

Tailored Customer Experiences Online, retailers would be wise to go beyond the typical “for Mom/brother/sister/partner” edits by implementing recommendation mechanisms specific to whom the shopper says they’re buying for.

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Retail Gifts Recommendation Consumer 296

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. However, strong headwinds threaten continued growth as retail businesses face ongoing disruption from the pandemic, supply chain challenges, and climate change. Take Advantage of Marketplaces.

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Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.

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Payment Services Payments Retail Social Media 184

OracleBlogs

MAY 28, 2020

Retail omnichannel journeys continue to evolve and expand during the current crisis with new models of engagement and fulfillment. Executing an individualized retail omnichannel experience requires seamless integration across ecommerce, point-of-service (POS), customer engagement, and order management.

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Subscription Merchant Services Retail Omnichannel 59

Korona

MARCH 23, 2022

The supply chain is likely to face further slowdowns and irregularities. How to Optimize Supply chain. How to Optimize Supply Chain . While supply chain issues continue to be persistent thorns in the side of businesses, the demand for consumer goods, both in physical stores and across eCommerce retail, has continued to increase.

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Retail TouchPoints

DECEMBER 22, 2020

Additionally, Walmart is striving to make the entire return process more sustainable. Since December 2019, we have diverted more than 100,000 tons of returned merchandise and enterprise assets from the landfill through our donation, product liquidation and numerous recycling programs,” wrote Fulcher.

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Retail TouchPoints

OCTOBER 14, 2021

Retailers and consumers alike are bracing for a holiday season much like the last — masks look set to remain a top stocking-stuffer; “supply chain” has a become a daily topic in mainstream media; and parents are gearing up for tears with the top toys of the year already predicted to go out of stock. A Tale of Two Types of Retailer.

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Retail TouchPoints

MARCH 30, 2023

Retailers’ Reluctance to Put POS in the Cloud Stymies Unified Commerce Progress Many things can hamper retailers’ efforts to pursue a unified commerce strategy, from internal organizational silos to outmoded managerial incentive structures. Or ask a customer for their email address, or deliver a promotion? View the session on demand.

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POS Omnichannel Webinar Point of Sale 285

Retail TouchPoints

NOVEMBER 11, 2021

Shopping malls face an uncertain future, but an omnichannel-focused revamp can enhance convenience and generate consumer enthusiasm. Traci Inglis, CEO of British cult brand Killstar , will spark innovative thoughts on how to seamlessly merge physical spaces with digitally native vertical brands on Nov. 17 from 12 to 12:30 p.m.

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Merchant Services Cryptocurrencies Payments Payment Services 308

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

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POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

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POS Payment Services Merchant Services lightspeed 104

Retail TouchPoints

JUNE 17, 2020

This is beacons and displays, but it also requires interface with the POS and supply chain. RTP: What kind of insights will this experience give retailers access to? And, how will this data ultimately help retailers adapt and optimize experiences moving forward?

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Technology Beauty and Health Retail POS 164

iVend

SEPTEMBER 10, 2023

Here we explore the essential functions that retail POS software delivers for your business. You can see which staff are performing best in driving sales, and use the POS to give all staff the information and support they need. This too is an essential function of your retail POS system.

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POS Retail Point of Sale Multi-channel 111

Korona

NOVEMBER 10, 2022

Refrain from making the experience a headache by giving customers a tight deadline to return unwanted items. If you have physical stores, offer customers the option to return items to the store instead of shipping them for a complete omnichannel shopping experience. Personalize your customer experience.

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Retail TouchPoints

JULY 27, 2020

The ability to meet such fluctuations requires close retailer-supplier collaboration, through controlled testing on data associated with supply chain management. A principal repercussion of COVID-19 is an over-demand for certain products and a reduced demand for others.

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Retail TouchPoints

FEBRUARY 6, 2024

Inside H&M ’s new store in NYC’s SoHo neighborhood, the fast fashion retailer has nested a shop-in-shop featuring curated secondhand pieces — the brand’s first resale location in North America. To celebrate the debut, beginning Feb.

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Fashion Accessories Arts Clothing 230

iVend

APRIL 22, 2024

iVend offers specialist POS software designed for thrift stores. Electronics Store POS Software iVend helps electronics retailers win in a competitive market. Read how our electronics store POS solutions give electronics the edge. Read how we’re helping the thrift sector to thrive.

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POS Electronics Consumer Electronics Mobile 52

OrderDynamics

SEPTEMBER 13, 2018

You know, omni-channel order management, POS systems, and other supply chain tech topics. Read More: What Exactly is Omnichannel Fulfillment? Customer experience across all of these is paramount. Part of the customer experience is how they get their items. Yes, it was a geeky conversation.

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Channel Management Fulfillment Shipping Costs 50

OrderDynamics

SEPTEMBER 21, 2017

People want or need things, and retail supplies it. But, great retailers know that services go a long way to making it a memorable experience that customers want to repeat. The staff gives guests personal attention, while CRMs enhance customer experience and keep track of current and potential customer needs.”

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iVend

AUGUST 13, 2023

They have become ever more demanding about what they want: service, price, choice, convenience, omnichannel retail, frictionless checkout – and if they’re not satisfied, they simply go elsewhere. So the first common feature we see in successful retailers is their customer-centricity.

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Payment Services Retail Omnichannel Point of Sale 98

Retail TouchPoints

JULY 14, 2020

She had built this incredible product and didn’t have the wherewithal to source supplies. LUXIE was going through growing pains when I joined as CEO. Tammy Hunh, the founder, had grown the brand and was getting interest from larger groups. She tapped me through a mutual friend to help capitalize the company.

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Shipping Costs Fulfillment Subscription Events 191

OrderDynamics

MAY 14, 2019

Real-time will be as close to real-time as the weakest link in the supply chain technology stack. Some POS systems with store inventory data. These include: In-store sales (POS system). This then leaves the store vulnerable to a poor customer experience. RFID System. These affect inventory positions as well.

Shipping Costs 57

Shipping Costs eCommerce Shipping POS 57

Kibo

AUGUST 16, 2022

Curbside pickup is like BOPIS, only customers don’t have to leave their vehicle: a store associate will bring their order out to them curbside. The rapid recent growth of BOPIS and curbside pickup can be seen as part of the growing dominance of omnichannel retail and the convergence of the online and offline shopping experiences.

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Omnichannel Fulfillment POS Shipping Costs 62

Wiser

MARCH 16, 2021

Because once consumers and customers get used to the convenience and start relying on online shopping just like for other things in eCommerce, it’ll be part of their experience. And I really think this is a start in the trend towards omnichannel as we talked about before. Customer Journey Blueprint. Tom: Got it.

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Webinar eCommerce Shipping Costs Omnichannel 78

365 Retail

APRIL 19, 2022

Cegid – (Stand 6C80) – Global unified commerce provider Cegid’s Live Retail Store solution is a new generation of collaborative in-store apps, designed to make customer journeys smoother and help deliver the most efficient omnichannel experience.

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Payment Services Technology Retail POS 73

iVend

JULY 9, 2023

Sub-optimal customer experience – We know that a positive customer experience increases sales – by as much as 2% to 7%*. So if your retail solution isn’t actively delighting customers, it is hurting your business. You simply buy the capacity you need, as you need it.

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Retail POS Omnichannel Operations 98

Ecommerce Platforms

JUNE 16, 2023

And even better- Oberlo app users have exclusive access to the Oberlo Supply marketplace that offers a host of advantages such as hand-picked suppliers, bulk ordering and faster shipping times. The more you use Brevo, the more you’ll learn about your email marketing strategies, and your customers.

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Shopify Shipping Costs Merchant Services Shipping 211

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). Every time customers interact with you during store visits, you have the opportunity for data collection through your POS system.

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Marketing Customer Loyalty POS Point of Sale 225

iVend

SEPTEMBER 16, 2022

The tools, techniques and technologies they applied to get through the crisis are just as pertinent now, as they re-focus on better customer experiences and more efficient retail store operations. Retailers who offer a personalised customer experience get 20% better results than those who do traditional marketing.

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Retail Supplies Technology Operations 98

GetElastic

NOVEMBER 3, 2021

“Retail is no longer about channels, but about creating experiences and giving consumers control to shop how and where they want,” Harry Chemko, Chief Strategy Officer at Elastic Path. At the same time, “experiences” means jumping straight to the moment where the brand and the consumer meet and where value is created.

Mobile 146

Mobile Payment Services Payments POS 146

Korona

MARCH 30, 2023

Table of Contents Omnichannel Retailing Will Keep Growing The Rise of Web3 RFID Retail Technology AI Retail Tech Trends New Forms of Digital Marketing Personalized Shopping The Green Revolution of Retail 1. Omnichannel Shopping Will Continue to Expand This doesn’t simply mean eCommerce anymore. Try it today!

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Technology Payment Services Small Business Retail POS 52