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It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

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How Speeding up Chargeback Resolutions can Boost Retailers’ Profits

Retail TouchPoints

Finding the Right Solution for Chargebacks The expense and complication caused by the chargeback process make it essential that retailers take steps to prevent them, otherwise profits will be impacted by attrition and transaction costs. Tackling issues that affect the overall customer experience is crucial. billion per year.

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Gift Card Lawsuits Can Be Avoided — Here’s How

Retail TouchPoints

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Keeping Up with State Compliance. Here are a few recommended next steps: Consult with your internal legal and compliance departments.

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All You Need To Know About Recharge Payments

Ecommerce Platforms

If so, Recharge Payments could be the solution for you. Subscriptions work well if you provide products that customers need to reorder regularly. It also comes in handy when you offer a service that customers use repeatedly. Customers who subscribe here want to gain exclusive access to your products. Sounds good?

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How Automation Transforms the Post-Purchase Customer Experience

lateshipment

The challenge for retailers is that they’re busier than ever merchandising products, processing payments, delivering orders and juggling a multitude of other daily tasks. To scale the business without sacrificing convenience, companies should consider automation services, such as LateShipment.com. Fulfillment.

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Order cancellation emails: a guide for ecommerce success in 2023

Omnisend

Here’s why cancellation confirmation emails are indispensable: Facilitate returns. Be courteous, empathetic, and professional to show respect for your customers’ decisions. Include a survey to find out why customers canceled their orders. Compliance and documentation. Gain competitive advantage.

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Printful vs Printify: The Ultimate Print-on-Demand Services Comparison in 2020

Ecommerce Platforms

It’s now easier than ever to custom-print stuff like drawstring bags, hoodies, or cushion covers, in just a click. So far, both Printful and Printify stand as the two biggest print-on-demand services. Order fulfillment. Customer support. The company covers a large geographical scope to fulfill customers’ orders on time.